Assistant Housekeeping Manager
7 months ago
**Overview**:
The Assistant Housekeeper/Assistant Manager (Housekeeping) maintains high levels of cleanliness and presentation in both back-of-house and public areas. He/She also makes instant reports on areas or items that need maintenance to the department’s head.
**Duties and Responsibilities**:
- Carry out change to improve process
- Engage in initiative to improve service
- Ensure sustainable business operations through adoption of environmental practices
- Foster teams’ initiatives and creativity
- Make use of critical thinking and analytical skills at work
- Manage a diverse service setting
- Manage operations for service excellence
- Manage guest experience
- Manage guest/residents’ concerns and feedback
- Oversee housekeeping operations in rooms, laundry and public area
- Read and assess work reports
- Solve problems and make decisions at supervisory level
- Support workplace relations and diversity
- Support innovation process within own scope of work in business unit
- Support strategies and work plans
- Take measures to prevent loss/risk
- Daily supervision of all housekeeping staff at hotel
- Schedule and train all new housekeeping staff members
- Prepare the rosters for the staff
- Complete the training assessment forms and induction forms
**Qualifications, Skills and Experience**:
- **Qualifications**_
- A Diploma/ bachelor's degree in hospitality or a related field
- **Prior Experience**_
- Experience in and knowledge of Housekeeping
- **Skills**_
- Knowledge of legislature and practices
- Excellent written and verbal communication skills
- Good interpersonal skills
- Knowledge of Housekeeping resources and tools
- Passion about Housekeeping methods
- Attention to detail
**Job Types**: Full-time, Permanent
**Salary**: $50,000.00 - $70,000.00 per year
Schedule:
- 8 hour shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability
Work Authorisation:
- Australia (required)
Work Location: In person
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