Customer Buying Centre Specialist

4 weeks ago

Bibra Lake, Australia Autoleague Full time

Fantastic career opportunity with an exciting innovative group
- Employee rewards program
- Vibrant team environment & supportive management

**Join the CarPlace Revolution**

**Are you ready to be part of something groundbreaking?**

We’re not your average car buying experience - we’re here to revolutionise the industry and redefine the customer experience. **CarPlace Bibra Lake** is a digital car retailer on a mission to transform the way people buy cars, and we need energetic and dynamic individuals to join our team.

**About the Role**:
**CarPlace Bibra Lake** has an exciting opportunity for a **Customer Buying Centre Specialist**. Your primary focus will be making calls to potential customers - facilitating the purchase of used-vehicles from the public through leads, building rapport with stakeholders, and coordinating our Vehicle Inspectors. This role is all about making customers happy whilst bringing them into the CarPlace family.

**To be successful in the role you will need**:

- The ability to communicate clearly and effectively with customers and colleagues, both over the phone and in person.
- A passion for providing outstanding customer service, and ensuring complete customer satisfaction.
- The ability to identify and gain new business through various methods including cold calling and following up on leads.
- A solid understanding of different vehicles, their features, and associated services to provide accurate information to customers.
- A driven and motivated individual who strives to meet and exceed targets and goals.

**About You**:

- A passion to deliver joyful experiences to customers
- Effective communication
- Empathy and patience
- Honesty and integrity
- Strong problem solving
- Collaborative approach
- Find joy in helping others
- A drive to learn and grow
- ** Full Sales License required (this can be obtained after commencing employment)**

**Why join CarPlace?**

Gone are the days of distrust and worry associated with used cars. We're racing towards a future where buying a car is seamless and built on trust. At **CarPlace Bibra Lake**, you're not just a customer; you're the heart of our purpose - to make car buying simple, enjoyable, and stress-free. How? By prioritising you, our future employees & our customers, and exceeding yours and their expectations with empathy and transparency. But most importantly, we're all about spreading joy - infecting everyone we connect with.

**Why join our team?**
- An exciting, fast-paced, and rewarding career move, where you'll be part of a team that's passionate about providing exceptional customer service.
- Extensive In-house training and development to help you reach your full potential.
- Unlock opportunities to climb the ladder and shape your future with us.
- An amazing company culture with a dynamic management team.
- A fantastic career opportunity with a group that is disrupting the way customers buy cars to create a simple and anxiety free experience

**Please note**: CarPlace is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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