CRM and Digital Experience Specialist

6 days ago

Bibra Lake, Australia Autoleague Full time

Play a major role in changing the way Australians buy cars
- Includes fully maintained drive car and employee benefits program
- HubSpot and CRM experience preferred

**Join the CarPlace Revolution**

**Are you ready to be part of something groundbreaking?**

We’re not your average car buying experience - we’re here to revolutionise the industry and redefine the customer experience. **CarPlace** is a digital car retailer on a mission to transform the way people buy cars, and we need energetic and dynamic individuals to join our team.

**About the Role**:
**To be successful in the role you will need**:

- Provide technical and process-related support to contact centre staff
- Lead initiatives to improve HubSpot Processes
- Develop and implement strategies for transitioning to a digital-first customer sales model
- Employ design research techniques to uncover customer needs and pain points
- Collaborate with teams to ensure a cohesive and streamlined transition process

**About You**:

- A passion to deliver joyful experiences to customers
- Effective communication
- Empathy and patience
- Honesty and integrity
- Strong problem solving
- Collaborative approach
- Find joy in helping others
- A drive to learn and grow
- Batchelor’s degree in Digital Marketing, Business, Information Technology or related field
- Experience in CRM support, CX/UX design, and/or business process improvement
- Knowledge of Web technologies such as HTML, CSS and JavaScript
- Experience in HubSpot highly regarded
- Full drivers license

**Why join CarPlace?**

Gone are the days of distrust and worry associated with used cars. We're racing towards a future where buying a car is seamless and built on trust. At **CarPlace**, you're not just a customer; you're the heart of our purpose - to make car buying simple, enjoyable, and stress-free. How? By prioritising you, our future employees & our customers, and exceeding yours and their expectations with empathy and transparency. But most importantly, we're all about spreading joy - infecting everyone we connect with.

**Why join our team?**
- An exciting, fast-paced, and rewarding career move, where you'll be part of a team that's passionate about providing exceptional customer service.
- Extensive In-house training and development to help you reach your full potential.
- Unlock opportunities to climb the ladder and shape your future with us.
- An amazing company culture with a dynamic management team.
- A fantastic career opportunity with a group that is disrupting the way customers buy cars to create a simple and anxiety free experience

**Please note**: CarPlace is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

  • Customer Experience Specialist

    3 weeks ago

    Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with a leading automotive group! - No need to be a car expert, we have to the tools to train you! - Vibrant team environment & supportive management **Join the CarPlace Revolution!** **Are you ready to be part of something groundbreaking?** We’re not your average car buying experience - we’re here to revolutionise the...

  • Customer Experience Specialist

    2 weeks ago

    Bibra Lake, Australia Autoleague Full time

    Part-Time four-day work week options available! - No need to be a car expert, we have the tools to train you - Vibrant team environment & supportive management **Join the CarPlace Revolution!** **Are you ready to be part of something groundbreaking?** We’re not your average car buying experience - we’re here to revolutionise the industry and redefine...

  • Customer Experience Specialist

    1 week ago

    Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with a leading automotive group No need to be a car expert, we have to the tools to train you Vibrant team environment & supportive managementJoin the CarPlace RevolutionAre you ready to be part of something groundbreaking?We're not your average car buying experience - we're here to revolutionise the industry and redefine the...

  • Customer Experience Specialist

    2 months ago

    Bibra Lake, Australia Autoleague Full time

    **Are you self-motivated, dedicated and understand the importance of always putting the customer’s needs first?** **Are you looking to take your automotive career to the next level?** Well look no further, we have the perfect role for **YOU**! We have an exciting opportunity to develop a rewarding career** **as a **Customer Experience Specialist** at**...

  • Customer Experience Specialist

    2 months ago

    Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with a leading automotive group! - No experience or formal qualifications required; in-house training provided - Vibrant team environment & supportive management **Are you **self-motivated, dedicated and understand the importance of always putting the customer’s needs first?** *** **Are you looking to take your automotive...

  • Customer Experience Specialist

    2 months ago

    Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with a leading automotive group! - No experience or formal qualifications required; in-house training provided - Vibrant team environment & supportive management **Are you **self-motivated, dedicated and understand the importance of always putting the customer’s needs first?** *** **Are you looking to take your automotive...

  • Customer Experience Specialist

    4 weeks ago

    Bibra Lake, Australia Autoleague Full time

    Company drive car and monthly fuel allowance + weekly RDO - Maximum earning potential with uncapped commissions - On the job training provided **Are you self-motivated, dedicated and understand the importance of always putting the customer’s needs first?** **Getting tired of being a traditional Cars Sales Consultant?** **Want uncapped...

  • Customer Experience Specialist

    1 month ago

    Bibra Lake, Australia Autoleague Full time

    Company drive car and monthly fuel allowance + weekly RDO - Maximum earning potential with uncapped commissions - On the job training provided **Are you self-motivated, dedicated and understand the importance of always putting the customer’s needs first?** **Getting tired of being a traditional Cars Sales Consultant?** **Want uncapped...

  • Customer Experience Specialist

    1 week ago

    Bibra Lake, Australia Autoleague Full time

    Are you self-motivated, dedicated and understand the importance of always putting the customer's needs first?Are you looking to take your automotive career to the next level?Well look no further, we have the perfect role for YOUWe have an exciting opportunity to develop a rewarding career as a Customer Experience Specialist at CarPlace Bibra Lake. We are...

  • Customer Experience Specialist

    1 week ago

    Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with a leading automotive group No experience or formal qualifications required; inhouse training provided Vibrant team environment & supportive managementAre you self-motivated, dedicated and understand the importance of always putting the customer's needs first?*****Are you looking to take your automotive career to the next...

  • Customer Experience Specialist

    1 week ago

    Bibra Lake, Australia Autoleague Full time

    Company drive car and monthly fuel allowance + weekly RDO Maximum earning potential with uncapped commissions On the job training providedAre you self-motivated, dedicated and understand the importance of always putting the customer's needs first?Getting tired of being a traditional Cars Sales Consultant?Want uncapped commission?Are you looking to take your...

  • Customer Experience Specialist

    1 week ago

    Bibra Lake, Australia Autoleague Full time

    Company drive car and monthly fuel allowance + weekly RDO Maximum earning potential with uncapped commissions On the job training providedAre you self-motivated, dedicated and understand the importance of always putting the customer's needs first?Getting tired of being a traditional Cars Sales Consultant?Want uncapped commission?Are you looking to take your...

  • Product Specialist

    1 month ago

    Bibra Lake, Australia Autoleague Full time

    Part-Time four-day work week options available! - No need to be a car expert, we have the tools to train you - Vibrant team environment & supportive management **Join the CarPlace Revolution!** **Are you ready to be part of something groundbreaking?** We’re not your average car buying experience - we’re here to revolutionise the industry and redefine...

  • Product Specialist

    2 weeks ago

    Bibra Lake, Australia Autoleague Full time

    Part-Time four-day work week options available No need to be a car expert, we have the tools to train you Vibrant team environment & supportive managementJoin the CarPlace RevolutionAre you ready to be part of something groundbreaking?We're not your average car buying experience - we're here to revolutionise the industry and redefine the customer experience....

  • Contracts Specialist

    3 weeks ago

    Bibra Lake, Australia Birdon Full time

    We are currently seeking a Contract Specialist to join our team in Bibra Lake. You will be responsible for guiding the engineering team in adhering to defence systems, regulations and specifications, ensuring the creation of a successful end product meet the specifications and standards of our client. Birdon Pty Ltd is proudly an Australian owned global...

  • Contracts Specialist

    1 week ago

    Bibra Lake, Australia Birdon Full time

    We are currently seeking a Contract Specialist to join our team in Bibra Lake. You will be responsible for guiding the engineering team in adhering to defence systems, regulations and specifications, ensuring the creation of a successful end product meet the specifications and standards of our client.Birdon Pty Ltd is proudly an Australian owned global...

  • Contract Specialist

    3 weeks ago

    Bibra Lake, Australia Birdon Full time

    Birdon Pty Ltd is proudly an Australian owned global company, providing whole of life solutions to multinational defence, government, maritime energy, and resource sectors. With continual growth and diversification, we are currently seeking for a Contract Specialist to join our team in Bibra Lake. You will be responsible for guiding the engineering team in...

  • Contract Specialist

    2 weeks ago

    Bibra Lake, Australia Birdon Full time

    Birdon Pty Ltd is proudly an Australian owned global company, providing whole of life solutions to multinational defence, government, maritime energy, and resource sectors. With continual growth and diversification, we are currently seeking for a Contract Specialist to join our team in Bibra Lake. You will be responsible for guiding the engineering team in...

  • Sales Manager

    3 weeks ago

    Bibra Lake, Australia Staffing Group Full time

    Seeking a Superstar **Sales Representative!! ($85-$100k + Commission + Car - Bibra Lakes, WA)** - Our client is the - **market leader** in forklift capital sales and rentals. With Tier 1 brands, our client has extensive industry experience in mining, oil & gas, renewables & energy and the construction sector. They are proud to be known as the go-to team in...

  • Contract Specialist

    1 month ago

    Bibra Lake, Australia Guidera O'Connor Pty Ltd Full time

    About Us: Established in 2001, Guidera O'Connor is a privately owned and respected Design and Construct contractor and have a successful track record delivering Water and Wastewater treatment projects to the Australian Water Industry. Our clients include SA Water, Water Corporation, Sydney Water and SEQ Water. About the Opportunity: We are currently...