Complaints and Reportable Incidents Officers

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

**_Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. _**: - People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply. Our interview processes are inclusive and will accommodate additional needs...

**We’re powered by purpose** Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. We have been recognised in...

We're excited to offer you a fantastic opportunity to join our Oversight, Risk, and Insurance team within the Corporate and Superannuation Trustee Service (CSTS). In this role, you'll play a pivotal part in ensuring that service providers manage incidents within CSTS' risk appetite effectively and efficiently. Your focus will be on ensuring member complaints...

Complaints Officer | Superannuation Services | Financial Services - Initial 4 week contract with a view to be extended | Excellent daily rates - Sydney or Melbourne Hawksworth have partnered with a major Financial to on-board a **Complaints Officer**. This is an **initial 4 week contract with a view to be extended.** The role could be based in **Sydney or...

APS5 Complaint Officer roles Locations - Canberra, Sydney, Brisbane and Melbourne 6 month contracts with the view to extend $55 per hour + super About the role - Assessing and monitoring complaints and other regulatory intelligence - Managing a caseload of complaints in connection with the provision of supports and services - Identifying and providing...

**This role is for HomeMade - a related entity of Mable** HomeMade is a related entity to Mable and operate as a completely separate business, however both have a shared vision for self-management. We are a health-tech start-up established in 2020, focusing on transforming home care in Australia through our creative approach which is designed to support...

APS5 | Attractive Hourly Rate | 18-month Contract | Hybrid Working **Your new company** This independent statutory authority, established by the Australian Federal Government, is seeking multiple APS5 Complaints Officers to join them for an 18-month period. **Your new role** As an APS5 Complaints Handling Officer, you will assess and monitor complaints...

Work from home and in the office - Manage your own desk and case load - autonomy and fantastic management - Dealing with AFCA and escalated complaints - Dispute Resolutions Case Manager. - Rhodes on the train line or drive to work - Hybrid - work from home and in the office - Excellent management and stable experienced team. **About The Role**: You will be...

APS5 | 2x Roles available | Initial 4 Month Contract | Full Time | Penrith Location **Your new company** This Federal Government agency leads national improvements in healthcare safety and quality. **Your new role** Support the implementation, operation and monitoring of the reportable incidents handling function. Support the development of advice to the...

APS5 | Hybrid Working | Parramatta or Penrith | 18-month contract **Your new company** This independent statutory authority, established by the Australian Federal Government, is seeking multiple APS5 Reportable Incidents Resolution Officers to join them for an 18-month period. **Your new role** In this role, you’ll be at the forefront of managing and...

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Australia is currently experiencing a...

Compliance and Complaints Officer **Compliance and Complaints Officer** Sydney, Australia As part of the AXA XL Compliance Team, you will be responsible for helping us deliver fair and reasonable customer outcomes, across a wide range of products provided to a broad spectrum of policyholders in Australia. Whilst supporting the business commercially, the...

**Your Role** You will assist in the investigation and resolution of internal and external customer complaints regarding retail and wholesale policies for Australia and New Zealand. As part of this role, you will assist with the reporting of incidents and breaches to ensure compliance in accordance with regulatory, industry, legal and company standards and...

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Australia is currently experiencing a period of...

**Flexible Work Eligible**: None **DISCOVER your opportunity** **Compliance and Complaints Officer** Sydney, Australia As part of the AXA XL Compliance Team, you will be responsible for helping us deliver fair and reasonable customer outcomes, across a wide range of products provided to a broad spectrum of policyholders in Australia. Whilst supporting...

**Compliance and Complaints Officer** Sydney, Australia As part of the AXA XL Compliance Team, you will be responsible for helping us deliver fair and reasonable customer outcomes, across a wide range of products provided to a broad spectrum of policyholders in Australia. Whilst supporting the business commercially, the Compliance Team acts as the point of...

12-month contract | Sydney CBD | $45 - $48 per hour | Multiple roles available | Hybrid **Your new company** The federal government organisation is seeking multiple APS4 Complaints Officers to join their team for a 12-month contract. They are seeking people who can listen to people, analyse the information they provide and decide the best next steps. The...

The primary responsibility of this role is to manage complaints and disputes within the Claims Team. The Complaints Officer will provide case management of escalated claims through our dedicated escalation channels. Ensuring escalations are handled timely within the set service level agreements, according to the defined Terms & Conditions and existing...

**Your Role** You will lead our Australia & New Zealand complaints team and ensure the efficient and effective operation of the Complaint & Customer Resolution (CCR) Service in resolving customers complaints and disputes in compliance with Chubb’s internal framework and regulatory requirements. You will focus on delivering a positive customer experience...