Training Administrator

5 months ago

Kewdale, Australia Otraco Full time

Otraco International is the world's leading provider of Earthmover/Off-road tyre management services to the mining industry. For over 50 years our world-class credentials are based on a proven ability to reduce the cost of earthmover tyre operation for major, blue chip, mining companies while maximising productivity and enhancing safety. For over 50 years, we have continued to set new benchmarks in tyre management; delivering savings with uncompromising standards of quality, safety and professionalism.

**Company**: Otraco International Pty Ltd

**Location**: Kewdale WA

**Job title**: Training and Administration Officer

**Reporting to**: National RTO Lead

**Primary objective**:
To work under the direction of the Otraco RTO team and provide a high level of administrative support and assist with the coordination of RTO requirements.

**Specifically the role is accountable for**:
COMPANY VALUES
Work in accordance with the Otraco values and demonstrate commitment, active involvement and leadership regarding safety, client, people and financial accountabilities.

OVERALL OBJECTIVES
- To provide a high level of customer service and support for Otraco RTO clients, visitors and suppliers. The ability to work with mínimal supervision, prioritise workload and demonstrate a willingness to lean and continually improve processes to benefit the Otraco RTO team.

ADMINISTRATIVE SUPPORT
- Maintaining student administration records, accurate data, reporting and correspondence, including taking minutes for any training meetings
- Manage OTC accounts payable via Otraco systems (Concur, SAP) and month end reconciliation within specifications and timeframes.
- Responsible for PPE resources ensuring min/max stock levels are always maintained including cleanliness of storeroom
- Assist operations to ensure Trainees Uniforms are correct, help to solve any issues as they arise
- Preparation of course resources, training materials and set up of training rooms
- Manage Travel/accommodation bookings as required for domestic trainees
- Arrange bookings for any external training and ensure details communicated to relevant stakeholders
- Provide support on Reception desk as required - first point of contact for all enquiries, answer and forward incoming telephone calls in a timely and professional manner and conduct all site visitor induction and manage site sign in/out.
- Process timesheets and liaise with People Services including keeping record trainee working hours
- Any other duties that the incumbent is qualified to undertake as requested

RTO TRAINING SUPPORT
- Provide progress of training records and copies of certificates and SOA when requested
- Update RTO tracking data only within “RTO Enrol tracker”
- Ensure RTO requirements, including student registration, results and other records completed in a timely manner
- Contribute to administrative compliance and quality assurance in line with RTO regulations
- To monitor incomplete and outstanding training course assessments/training material and records
- Preparation of enrolment forms and training resources
- Process all training data in student management system
- Securely maintain or archive training and assessment records in accordance with RTO standards
- Enrols students into the Learning Management System
- Conduct desktop Gap assessments for new employees previous experience
- Participate in and record outcomes of validation meetings
- Support Training Coordinator to maintain RTO compliance requirements as required

COMMUNICATION, TEAM AND RELATIONSHIP OBJECTIVES
- Ensure close working relationships are maintained with Otraco, clients and government entities
- Liaise with Mine sites, RTO’s and government entities, with a particular focus on the engagement and support of trainees
- Contribute to the achievement of corporate objectives by ensuring that stakeholders are dealt with in a professional and timely manner
- Work within corporate policies and procedures and demonstrate expected behaviours aligned with the Otraco Code of Conduct and Core Values
- Any other duties that the incumbent is qualified to undertake
- Promote HSET - commitment to the business responsibility to provide and maintain a safe working environment for all employees.
- Integrity and Ethical Behaviour - make every effort to be fair, honest, reliable and professional in the work environment.
- Cooperation and Teamwork - work effectively with all stakeholders to deliver optimum outcomes.
- Value Creation - focus on creating shareholder value by working safely and collaboratively.
- Client Relationships - being able to sustain maximum output with mínimal risks to ensure Client relations are preserved.
- Our People are Our Advantage - invest in individual development, promote genuine diversity and provide recognition, encouragement and direction through positive leadership.
- Innovation and Problem Solving - proactively look for improvements in processes, systems and procedures.
- High Performan

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