Customer Service Representative
3 weeks ago
About the Role:
O'Brien Glass Industries Limited is seeking a highly motivated and enthusiastic Customer Service Administrator to deliver exceptional service to our customers.
This role requires excellent listening, communication, and understanding skills. You will be the first point of contact for our customers and will be responsible for providing first-class service.
Key Responsibilities:
- Provide exceptional customer service using your amazing people and communication skills
- Keep customers informed of delivery lead times
- Raise job authorities and invoices using our branch computer system
- Follow up on quotes and leads from our customers
- Be a valuable member of our team, contributing to our success and actively helping to create a positive environment
About You:
You will have experience in a retail, administration, or customer service role and be able to quickly build rapport with our customers. You will possess excellent self-organisation and time management skills, as well as a true passion for delivering customer service excellence.
What We Offer:
You will be supported by a team of experienced leaders and will have access to a range of benefits. You will receive training and ongoing coaching and support to help you succeed in this role.
O'Brien Glass Industries Limited is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees and strive to be a diverse workforce that is representative of the communities we serve.
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