Current jobs related to Manager, Customer Success Open Banking - St Leonards - Mastercard

  • Regulatory Compliance Manager

    7 days ago

    St Leonards, Australia MasterCard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Customer Success Manager

    1 week ago

    St Leonards, Australia Australian Internet Advertising Full time

    Job Description: Customer Success Manager Australian Internet Advertising (No prizes for guessing what we do!) is a leading digital marketing agency based in St Leonards, Sydney, that builds businesses through cutting-edge Google, Social, and SEO campaigns. We pride ourselves on delivering a combination of high-quality creatives as well as advanced...

  • Customer Success Manager, Specialized Product

    2 weeks ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Personal Banking Advisor

    4 weeks ago

    St Albans, Australia Westpac Banking Corporation Full time

    Personal Banking Advisor - **Part time permanent opportunity available - 23 hours per week** - **Customer service role working with the local community - **Keep taking your career up a notch at Westpac St Albans** **How will I help?** We want to help all of our customers with all of their banking so they make the most of their money. And our Personal...

  • Banking Consultant, St Albans Vic

    4 weeks ago

    St Albans, Australia ANZ Banking Group Full time

    **Req ID**: 75172 **Department**: AR Branch Network **Division**: Australia Retail **Location**: St Albans About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As a Banking Consultant, your role is to provide our...

  • Customer Success Team Lead, Specialized Product

    2 weeks ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Banking Consultant, St Ives Nsw

    3 days ago

    St Ives, Australia ANZ Banking Group Full time

    **Req ID**: 87570 **Department**: AR Branch Network **Division**: Australia Retail **Location**: St Ives About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role At ANZ our purpose is to shape a world where people and...

  • Customer Experience Manager

    2 days ago

    St Leonards, Australia Virgin Active Full time

    Join an iconic brand built on a human touch with a playful side - Lead a passionate experience team, with access to world class facilities at St Leonards - Free gym membership for your buddy, discounted PT + more benefits **About us**: There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with...

  • Specialist, Product Management

    1 week ago

    St Leonards, Australia Mastercard Full time

    **Our Purpose** - Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation,...

  • Product Specialist, Product Management

    2 days ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Relationship Manager

    2 weeks ago

    St Leonards, Australia Eclipx Group Full time

    **ASX 300 listed financial services organisation**: - **Flexible & hybrid working arrangements**: - **Sydney location** **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your...

  • Customer Advisor

    7 days ago

    St Georges, Australia NAB - National Australia Bank Full time

    **Work type**: Casual **Location**: WA- South region - **Make a real difference for our customers and communities**: - **Bring your ideas, ambitions, and passions both in and outside of work**: - **Be rewarded and recognised for the value you bring** **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and...

  • Operations and Safety Manager

    2 weeks ago

    St Leonards, Australia Virgin Active Full time

    Iconic brand built on a human touch with a playful side - Permanent, full-time gig with world class facilities at St Leonards - Free gym membership, discounted PT, special deals with retailers + more There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on...

  • Manager, Specialist Sales-2

    6 days ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Franchising & Leasing Administrator

    4 weeks ago

    St Leonards, Australia Laser Clinics Australia Full time

    The role of Franchising and Leasing Administrator is to manage the franchise, leasing & clinic administration for clinics across AUS & NZ network. This is a permanent, full-time opportunity in brand new office space next to North Sydney station Reporting to the Head of Franchising & Property Services (AUS & NZ), this position manages both Australia and New...

  • Franchising & Leasing Administrator

    24 hours ago

    St Leonards, Australia Laser Clinics Australia Full time

    The role of Franchising and Leasing Administrator is to manage the franchise, leasing & clinic administration for clinics across AUS & NZ network. This is a permanent, full-time opportunity in brand new office space next to North Sydney station Reporting to the Head of Franchising & Property Services (AUS & NZ), this position manages both Australia and New...

  • Personal Banking Advisor

    4 weeks ago

    St Albans, Australia Westpac Full time

    **Part time permanent opportunity available - 23 hours per week** - **Customer service role working with the local community** - **Keep taking your career up a notch at Westpac St Albans **How will I help?** We want to help all of our customers with all of their banking so they make the most of their money. And our Personal Banking Advisors play an...

  • Personal Banking Advisor

    24 hours ago

    St Albans, Australia Westpac Full time

    **Part time permanent opportunity available - 23 hours per week** - **Customer service role working with the local community** - **Keep taking your career up a notch at Westpac St Albans **How will I help?** We want to help all of our customers with all of their banking so they make the most of their money. And our Personal Banking Advisors play an...

  • Head of Open Space Projects

    4 weeks ago

    St Kilda, Australia City of Port Phillip Full time

    Synopsis: Head of Open Space Projects - Open Space and Foreshore - **Senior Executive Officer role with market competitive salary plus 10.5% super**: - **Full time, 3 year fixed-term position delivering community projects that will have a positive impact on the City of Port Phillip**: - **Located at St Kilda Town Hall, flexible working arrangements...

  • Health Professional

    2 days ago

    St Leonards, Australia Douglass Hanly Moir Pathology Full time

    **Refcode:R23148**: Position type: Full-time Location: St Leonards, NSW **Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical...

Manager, Customer Success Open Banking

1 month ago

St Leonards, Australia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Customer Success Open Banking

Overview
- Accountable for Open Banking Service Customer Plan, including delivery of revenue and customer satisfaction targets
- Sets Open Banking Service sales strategies to grow market share, and revenue across customer segments focused on secured and unsecured lending
- Lead engagement plan to establish and grow adoption of Mastercard Open Banking Services with secured and unsecured lending teams across customer segment executives and key stakeholders
- Own and solve customer Open Banking problem statements - addressing technical / commercial / operational / analytical issues

Role
- Achievement of Open Banking sales and net revenue targets, through engagement with new and existing customers focused on secured and unsecure lending
- Ongoing Open Banking Service P&L management through modelling, financial forecasting, and analysis
- Market, competitive and customer analysis to produce customer segment focused Customer Account Plan
- Delivering Open Banking Service quarterly business review with customers - focusing on service performance, insights, issues opportunities and customer feedback
- Partner with Customer Solution Centre on continuously updating Customer Segment focused sales narrative for Mastercard Open Banking Services
- Partner with Analytics Team on sharing insights and tools to enhance customer segment lending performance

All About You
- Previous account management and servicing in Retail or Business Finance environment - secured or unsecured lending
- Proven record of accomplishment of needs-based selling and achievement of sales targets
- Good knowledge and understanding of Open Banking and Australia Consumer Data Right - market participation, Treasury and ACCC regulation
- Good knowledge and understanding of Australian Open Banking SaaS solutions

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.