Franchising & Leasing Administrator

The role of Franchising and Leasing Administrator is to manage the franchise, leasing & clinic administration for clinics across AUS & NZ network.

This is a permanent, full-time opportunity in brand new office space next to North Sydney station

Reporting to the Head of Franchising & Property Services (AUS & NZ), this position manages both Australia and New Zealand clinics administration need for franchising, leasing and business needs.

Success will ensure high compliance for the accurate creation, management of all documentation. All accounts update & support for the retail business completed in efficient & timely manner.

**Who are we?**

Originating 14 years ago in Australia, Laser Clinics is the industry leader in non-invasive aesthetic treatments; Laser Hair Removal, Cosmetic Injections, Skin and Body treatments and skincare brands; Skinstitut and Skinstitut Expert.

The LCA business is a mix of 100% company owned and franchised business which are a 50/50 partnership between a Franchisee and LCA, which means we have a significant vested interest in the success of each clinic.

We have operations within Australia, New Zealand, Singapore, and the United Kingdom, with ambitious plans for international expansion. With over 200 clinics globally, we are the market leading Aesthetics provider.

**As the Franchising & Leasing Administrator, you will be responsible for**:
**Franchising administration**:

- Support franchising on recruitment and agreement management, including: franchise document creation, execution, and management for new, sale and renewal agreements
- Ensuring all documents are stored within the appropriate filing systems for annual audits
- Administration support to the franchise recruitment team (e.g., meeting bookings, financial packs and event management in peak periods of times of leave)
- Providing accurate information for the annual franchise disclosure documents updates.

**Leasing Administration**:

- Manage all leasing requirements to meet handover/trade dates for new, expanding and renewal locations. This includes tasks such as execution of final leases and associated documents, bank guarantee management and tracking for each lease.
- Support the review of leasing administration such as rental invoice checks and annual audited statements.

**Franchise/Clinic Onboarding**:

- Manage the document management, bank account changes for clinics/Franchises.
- Finance management of Clinic on charges as well as weekly payment run
- Franchise training support to our franchisee

**Reporting**:

- Support reporting needs of the team via reports such as: competitor overview, clinic counts for the business to track opening and closures and monthly Property & leasing reporting for the team.

**Relationship Management**:

- Ensure productive external relationships with organisations and key stakeholders are formed and maintained.

**About you**
- Two years Administration experience or in similar role with experience in Franchising or leasing highly regarded
- Intermediate to advanced competency with Microsoft Office Suite (Word, Outlook, PowerPoint, and Excel)
- High attention to detail, multi-tasking and time management skills
- Ability to prioritise tasks effectively and meet deadlines
- Proven success working collaboratively as part of a team and ability to work autonomously
- Shows excellent interpersonal, oral and written communication skills and the ability to liaise with various individuals and groups

**Why Laser Clinics Australia?**
- Receive complimentary skincare products
- Heavily discounted treatments up to 70% off RRP
- Access to going training and development
- Ability to purchase additional Annual Leave up to 2 weeks