Front Office Clerk

3 weeks ago

Burswood, Australia Crown Resorts Full time

**Better begins here**

Crown Resorts is a great place to visit and it's and even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change
- for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

**The Role**

Crown is the ultimate destination for luxury, with our three established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests. The **Front Office Clerk** is responsible for delivering a high-quality customer service experience through providing check-in and check-out services to guests and visitors to Crown Towers.

We have **Part Time** Front Office Clerk positions available at **Crown Towers**. These positions guarantee you **48-76 hours per fortnight** including a variety of morning, afternoon and overnight shifts.

In this role, you'll provide joyful experiences through your genuine care for guests as well as:

- Providing check-in and check-out services
- Assist with hotel reservations and guest enquiries
- Settling accommodation payments

**About you**

You'll bring the following:

- A positive attitude and genuine care for guest experience
- An ability to multitask and work under pressure

**Additional Information**:
To be successful, you'll:

- Have previous experience working in a front facing customer service position
- Be well presented and impeccably groomed
- Be familiar with the Microsoft office (Outlook, Word and Excel)
- Have excellent communication & interpersonal skills
- Be available to work across a 24/7 rotating roster

**What you can expect from us**

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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