Order Management

2 weeks ago


Sydney, Australia NTT Full time

**Order Management & Billing Administrator**

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

NTT is looking for an Order Management & Billing Administrator to join our sales operations team on a permanent position.

The Order Management & Billing Administrator will provide operational support to the National Sales teams. As a part of our team, you will work closely with the Sales Support and Purchasing Teams to upload priority and complex orders into SAP, manage backorder reports, sales order management, forecast management and assist with client queries and escalation management.

**Working at NTT**

The role will have varied responsibilities:

- Accurately upload priority and complex client Purchase Orders ensuring all details are matching between client PO and internal sales order.
- Escalate & expedite urgent orders with NTT Purchasing Team and Sales/Project Teams to ensure delivery time frames are met.
- Work with NTT Purchasing Team to ensure any order issues are resolved in an efficient and professional manner.
- Ensure all vendor requirements are met prior to order upload to enable order to be processed by the vendor correctly the first time.
- Manage all aspects of the Sales Order Cycle. This includes: monitoring ETA’s against client and project schedules, manage stock on hand, order amendments, sourcing alternate suppliers, releasing product deliveries, co-ordinating project hardware billings, sourcing proof of delivery confirmation and forecasting.
- Liaise with clients and any relevant internal staff to carry out logístical functions for project sales orders, includes raising staging requests, internal stock transfers, deliveries and handling of third party stock, forward stock movements to vendors in advance and provide advanced notification for all equipment to be staged.
- Access Power BI dashboard daily to monitor key metrics like: stock on hand, ETA dates, ETA status, not billed orders and order issues.
- Review automated SAP ETA report in Power BI daily and review open orders. Update sales order notes with project status for large value orders
- Perform periodical billing forecasts throughout the current billing month
- Maintain a high level of initiative and enthusiasm and ensure a professional and helpful manner at all times.
- Build and maintain relationships with internal client contacts on an on-going basis.

**What will make you a good fit for the role?**
- Experience in End to End order processing in a B2B sales environment.
- Ability to work under pressure and manage competing priorities.
- Strong attention to detail.
- Strong stakeholder management and communication skills.
- Proficiency in Microsoft Excel, Word.
- Experience with SAP will be highly regarded.
- Some knowledge of IT products and vendors.

For more information about this or other opportunities, please contact Dennis Anderson. Please quote our job reference number 579653.

**About us**

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.



  • Sydney, Australia Six Degrees Executive Full time

    Location: - Sydney- Job Type: - Temporary- Salary: - $70000 per annum- Contact: - Arvin Timpoc**About the Company**: A global provider of world class food and dairy products, accompanied by proud local Australian heritage dating back from 1930's. They provide a comprehensive range of some of Australia's favourite and leading brands in local...


  • North Sydney, Australia Rationalz Full time

    Management. If you are interested in pursuing, please revert. JD is listed below. Location: Sydney Work from office 12 months contract duration (extension available / open for on roll conversion) Budget : 80000 per annum **Responsibilities** - Experience in managing the Customer orders & tickets till delivery - Managing customer escalations as well as...


  • Sydney, Australia Samsung Electronics Full time

    Position Summary Turn your dreams into reality, create the unthinkable and #ReImagineYourFuture. Samsung is one of the most successful and fastest growing technology companies in the world. We approach everything we do with the spirit of a ‘joyful pioneer’- daring to defy barriers and striving to excel limits. At the heart of our DNA is the pursuit of...


  • Sydney, Australia Bizessence Pty Ltd Full time

    **Responsibilities**: - Experience in managing the Customer orders & tickets till delivery - Managing customer escalations as well as provide day to day progressive updates. - Managing escalations within the team and communications to stakeholders - Log all the notes and incident in order level as well as Customer ticket level during the lifecycle of an...


  • Sydney, Australia Procore Full time

    Procore is looking for an **Order Management Specialist **to join our growing team to support the cash-to-revenue process and provide deal support to sales, deal desk, legal, and revenue accounting functions. This group collaborates with other members of the organization to ensure the accuracy and integrity of the data in multiple systems. **What you’ll...


  • Sydney, Australia Amazon Full time

    DESCRIPTIONAs APAC Lead on the eero Order Management team, you will be responsible for executing and maintaining eero’s customer and partner order management processes. You will manage communication with eero’s ISP partners and help ensure orders, returns, and invoicing processes are efficient and meet SLAs.We are looking for someone who is passionate...


  • Sydney, Australia Amazon Full time

    DESCRIPTIONAs APAC Lead on the eero Order Management team, you will be responsible for executing and maintaining eero’s customer and partner order management processes. You will manage communication with eero’s ISP partners and help ensure orders, returns, and invoicing processes are efficient and meet SLAs.We are looking for someone who is passionate...


  • Sydney Western Suburbs, Australia Hudson Australia Full time

    **Title: Order Mangement Team Member** **Role**: Full time permanent position Preston's Location Hybrid model | 2 days WFH/3 days in office | initial training full time in office SAP is highly desirable or proven experience using similar CRM's Excel experience is essential **Duties & Responsibilities**: - Process incoming orders into SAP, including manual...


  • Sydney, Australia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Sydney, Australia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Sydney, Australia Austcorp Executive Full time

    Join a leading organisation with an outstanding culture - Competitive salary of $75K + Super - Progression and career development opportunities Do you have previous experience with order entry & processing? My client is a leading manufacturer in the HVAC and refrigeration industry and is looking for an Ordering Processing Manager to join their team in...


  • Sydney, Australia Austcorp Executive Full time

    Join a leading organisation with an outstanding culture - Competitive salary of $75K + Super - Progression and career development opportunities Do you have previous experience with order entry & processing? My client is a leading manufacturer in the HVAC and refrigeration industry and is looking for an Ordering Processing Manager to join their team in...


  • Sydney, Australia NTT Ltd. Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...


  • Sydney, Australia Signify Full time

    Job Title Customer Order Specialist **Job Description**: We are Signify, previously known as Philips Lighting, and we’re looking for a Customer Order Specialist to join our Australia team based in North Ryde. As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things,...


  • Sydney, Australia nbn™ Full time

    Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity at nbn, Australia’s largest...


  • Sydney, Australia Fujitsu Full time

    **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About the role** We are seeking an...


  • Sydney, Australia talent focus Full time

    Full time permanant - Based near parramatta - 80k base + super + incentive Talent Focus Recruitment are seeking an **Order Handling Coordinator** for an international organisation at the forefront of high tech mechanical and technology-based engineering solutions. They are a provider of cutting-edge engineering solutions with a range of disciplines,...


  • Sydney, Australia Signify Full time

    Sydney, Australia Category Supply Chain Management Posted Date 04/09/2024 Job Id 349463 We’re looking for a **Customer Order Specialist **to join our **team** in **North Ryde (Sydney)**. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that...


  • Sydney, Australia Signify Full time

    Sydney, Australia Category Supply Chain Management Posted Date 04/09/2024 Job Id 349463 We’re looking for a **Customer Order Specialist **to join our **team** in **North Ryde (Sydney)**. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that...


  • Sydney, Australia Talent Focus Recruitment Full time

    Manufacturing Purchasing / Procurement Sydney Permanent / Full Time 3/2/2023 - Full time permanant - Based near parramatta - 80k base + super + incentive Talent Focus Recruitment are seeking an **Order Handling Coordinator** for an international organisation at the forefront of high tech mechanical and technology-based engineering solutions. They are a...