Credit Controller Customer Friendly Environment

5 days ago

Parramatta, Australia Mitalent Full time

**The Company**
***
Reporting to the National Credit Manager, the role is a blend of relationship development, credit collection duties and team engagement. The critical aspect of this position is to develop a good understanding of the customer's objective, requirements and issues then collaborate internally to achieve this.

Become part of a supportive team of professionals, proactively focused on service delivery and client satisfaction. The company philosophy is innovation and continuous improvement in all aspects of its business and believes in giving ownership and responsibility to its people.

**_HYBRID role - 2 days at Home and 3 days in the Office_**

**The Job**
- Manage debtor account information, ledger transactions and monitor credit limits / terms
- Conduct collection telephone calls to clients for overdue accounts
- Receive and process debtor receipts, reconcile accounts and issue credits where applicable
- Assist implementing procedures / processes to drive change as required
- Provide regular reports for account issues and follow through on resolution of queries
- Maintain strong working relationships with internal and external stakeholders
- Experience with managing debtor accounts
- Strong and effective communication skills with customers and internal staff
- Proactively anticipating and providing solutions for clients
- Maintaining high professional standards in respect of internal and external relationships, with a diverse range of people
- The confident use of financial computer products including Excel and other systems.

**The Benefits**
- Great salary package including free parking
- Open and collaborative culture
- Have a manager that gives you space
- HYBRID role - WFH 2 days a week and 3 days in the Office

Here is a great career move with a growing group who will provide you with a competitive salary and a supportive team in which to continue to develop your skills.

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