Manager, Trustee Claims

1 month ago


Sydney, Australia IOOF Holdings Full time

**Date**:23 Nov 2023**Location**:Sydney, NSW, AU, 2000**Employment Type**:Max Term Full Time- **13 Month Contract**:

- **Sydney Location**:

- **Insurance Operations** - **Manager** Trustee Claims & Family Law**

**The Role**

Excellent opportunity to join our Insurance Operations area in a 13 month contract to Lead and develop our people within Insurance Operations Trustee Claims & Family Law. In this role you will lead a high performing team of 10 people, this role will suit someone who is currently at leadership level or looking to move into a leadership role.

**Key Responsibilities**:

- Manage cross functional relationships that contribute to the success of Insurance Operations and align to strategic drivers
- Support and assist with technical claim related queries, litigated matters, superannuation legislation, regulatory interactions and responses and general insurance claims management principles
- Analysing claim insights, collating, validating, and composing Claims reporting for the Insurance & Claims Committee
- Attending Joint Event Panels with our Insurer and Administrators, overseeing the management of incidents and liaising with Reg affairs to report to APRA and ASIC
- Oversee the independent review of insurer's decisions, the assessment of member's eligibility for conditions of release, the determination of death benefit beneficiaries and the administration of Super Family Law matters
- Leveraging Product, Relationship manager and broader Insurance Operations team relationships to drive ClientFirst mindset across Insurance portfolio

**To be successful in this role you will possess**:

- Passion for leading and coaching our people
- Proven track record of leading people through change
- Exposure to Life Claims Assessing
- Solid technical skills in Superannuation/Insurance
- Confident, calm manner with strong stakeholder management skills

**Benefits**
- Development opportunities at an ASX top 200 company
- A professional, supportive and friendly culture
- A range of corporate and lifestyle benefits

**The Business**

Insignia Financial is one of Australia’s leading wealth management organisations, undertaking a rapid and exciting transformation. The Insignia Financial group has been helping Australians secure their future since 1846. Over the decades, we have grown substantially to become a leading provider of quality financial services and are listed on the Australian Securities Exchange in the ASX top 200 (ASX: IFL).

**To Apply**

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.


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