Mobile Lending Manager

3 weeks ago

Brisbane, Australia Bank of Queensland Full time

**About the Role**
Our Lending Managers are empowered to make a real difference, and at BOQ as a Lending Manager you have the ownership of an entire region. Think about it as being the CEO of your own business where your mission is to accelerate the penetration of BOQ mortgage services in this territory, while delivering an exceptional customer experience.

Reporting into the Owner Manager, you will enjoy sourcing and building relationships with new referral partners within your local community for Home Lending business. As our Lending Manager you will have the opportunity to start a brand new portfolio of clients through a holistic customer centric approach to support their home lending and other financial needs which you will achieve through your strong ability to business develop and build strong relationships.

You will enjoy the flexibility this mobile position offers, and be able to work around your client’s needs. In line with BOQ’s values and key to this integral role is taking personal accountability to providing a high level of customer service and keeping all stakeholders informed throughout the process at a level that promotes and drives customer satisfaction and advocacy.

You will have the ability to foster a coaching culture to support referral partners and a branch network to complement your internal drive. You will engage with prospects and customers, establish trust and develop long term relationships. You have the ability to work with all internal functions to build the business partnership required to support an exceptional customer journey. You will be an active member of a high performing team that creates growth (in all its forms), leading progressively and empathetically, in a manner that is high in integrity, fun and makes a difference.

**About you**
What matters is your experience in growing a business, proven home lending experience and being a lender that people want to follow. If you have a track record of excellence and consistent client solution success, the ability to inspire partnerships and customers, passionate about developing your banking career, and you know that you can accomplish the above goals, then we are interested in what you can bring to our organisation.

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

For passionate, community focused and motivated employees, a Lending Manager can also offer an exciting career progression to becoming one of our Owner Managers and owning your own franchised branch

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Gym, shopping, technology and travel offers

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01863

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