Parking Officer

1 month ago

Adelaide, Australia City of Adelaide Full time

**Parking Officer** **-** **(**2401053**)**
- A unique team creating an extraordinary city
- A job as dependable as you | Commencing January 2025
- Multiple permanent, full-time opportunities available

**About the Opportunity**

As part of the Regulatory Services Program the Parking & Information Officer, On Street Parking Operations will provide high quality, productive, cost effective and customer orientated parking and traffic enforcement by promoting and maximising kerbside turnover.

You will deliver customer focused services as an Ambassador of the City of Adelaide and provide support to the Work Group Leader, On Street Parking Operations to ensure efficient and effective service and project delivery.

Some of the day-to-day things you may see yourself doing include:

- Investigating and reporting general offences under the Local Government Act and By-Laws and other relevant legislation.
- Recording evidence to substantiate Expiation Notices in Court and when required attend Court to give evidence in respect of offences.
- Providing general information including tourist information, street directions, parking advice and general City event information to members of the public.
- Providing information to other internal departments regarding public realm issues needing attention (eg: traffic and pedestrian hazards, calls for emergency assistance, street furniture repairs, traffic light faults)

**Please note that these roles do not commence until January 2025.**

**About You**

To be successful in this role you will have:

- Experience in communication, interpersonal and conflict resolution skills.
- Knowledge of the services offered by Council and of the streets, signs and road markings within the Council precinct.
- Demonstrated experience in a customer service environment.
- Previous experience in a regulatory services environment is desirable.
- Knowledge of Australian Road Rules (1999); Road Traffic Act (1961); Road Traffic Act, DTEI ‘Code of Technical Requirements for the Legal Use of Traffic Control Devices’, Relevant Australian Standards and Austroads Guidelines, and other legislation or willingness to acquire.
- Self-motivated, results oriented and able to initiate actions to ensure objectives are achieved.

**About Us**

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city

The Regulatory Services Program facilitates safer places for all to enjoy, provides easy access for those who visit and move around our City, and makes the experience of doing business with the City of Adelaide a pleasure.

To find out how a role with City of Adelaide is able to impact the community, please watch this video here.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

**For Further Enquiries & How to Apply**

All enquiries regarding this position will remain private and confidential and can be directed to Luke Sinclair on 8203 7224.

If you’re interested in this role, please submit a resume and cover letter expressing the skills, experience and qualities you can bring to this position addressed to Luke Sinclair, Work Group Leader, On-Street Parking Operations.

**Applications close at 11.59pm, 21 October 2024.**

Please be advised these are multiple is a full-time, permanent opportunity with a starting salary at the Level 2 Classification commencing at $70,862 + 11.5% superannuation.

**Where to from here?**

We will then reach out to you to invite you in for a group interview/information session where we’ll give you the opportunity to meet a few of our Parking & Information Officers who will provide you an insight into what a day-to-day looks like, go through real life scenarios and a group activity to help us get to know you better. Please note, if invited, you may need to be available on 8 November 2024 (Friday).

If you’ve enjoyed the process so far and we think you meet the required skills needed for the role, we’ll invite you to a one-on-one interview where you can share more of your skills and experiences with us.

We encourage Aboriginal and Torres Strait Islander People, and people living with disability to apply.

**Position Description**: Click here

**Primary Location**: Adelaide - CBD

**Job**: Parking and Information

**

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