Service Improvement Coordinator

2 months ago


Geelong, Australia Barwon Health Full time

**Employment Status**

Permanent Full Time

**Program**

SWARH

**Location**

Swarh

**Hours Per Fortnight**

80

**Position Summary**
- Enhance your career with one of Victoria’s leading regional health care services
- Ongoing training and professional development in a supportive team environment
- Permanent Full time 80 hours per fortnight

**About the facility**:
SWARH is an organisation that provides ICT services to public hospitals, non-government organisations (NGO’s), government organisations, private clinics and other health-related organisations in the South West of Victoria.

**About the role**:
Initiate and lead service improvement initiatives within the SWARH Service Support directorate. Coordinate with SWARH members and internal SWARH stakeholders to facilitate requirements capture, process design, implementation plans and oversee execution of improvement activities.

**About the culture**

You will have the opportunity to be part of a highly skilled, professional, friendly and dedicated workforce who take pride in providing high-quality service. You will have support and guidance from fellow team members and management who exhibit our Barwon Health values, respect, compassion, commitment, accountability and innovation. We are all dedicated to supporting the organisation in achieving our vision of - By 2050 everyone in our community enjoys the best health and wellbeing in Victoria.

**Barwon Health staff benefits**
- Flexible working arrangements
- Professional development
- Access to employee wellness facility
- Salary packaging
- Social club
- Doorstep to the Great Ocean Road, Bellarine Peninsula and the Surf Coast

**About the Geelong Region, AUSTRALIA**

Sitting within one of Victoria’s six regional health centres, Barwon Health serves the community of Greater Geelong and beyond. Victoria’s second largest city after Melbourne Derived from the local Wadawurrung name for the region; Djillong, (Geelong) means “Tongue of Land”.
- Enjoy a range of lifestyle choices including inner city, coastal, suburban and rural homes at affordable prices.
- High standard of schooling options throughout the area
- A stone throw from the Surf Coast and Great Ocean Road
- Appreciate beautiful parks, rivers, walks and wineries

To find out more about the Geelong region, visit our Moving to the Region page on the Barwon Health website.

**Diversity and Inclusion**

At Barwon Health we are committed to a diverse and inclusive workforce where we value each person’s uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
- This role must be fully vac_cinated for COVID-19 and influenza and meet the requirements of the Barwon Health immunisation policy.

**Selection Criteria**

Essential: Can you please list Barwon Health's values?
Essential: Can you please choose one of Barwon Health's values and describe a situation in the workplace where you have displayed this value?
Essential: I agree to meet Barwon Health’s immunisation requirements (including full COVID vaccination) as set out in Barwon Health’s Staff Immunisation Policy as amended from time to time. I acknowledge that meeting this ongoing requirement is mandatory and a condition of any employment subsequently offered.
Essential: Tertiary degree in a relevant field and/or relevant experience in a similar role
Essential: Demonstrated service improvement delivery in a similar role
Essential: Project Management certification
Essential: Demonstrated operational experience in the ServiceNow platform
Essential: Information Technology operations experience

**Contact Person**

Bronwen Alsop

**Contact Person Job Title**

**Contact Number**

0425 794 948

**Closing Date**

06/07/2023



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