Venue Manager

1 week ago

The Rocks, Australia The Fox Hole Full time

**Do you love to create memorable experiences? We are looking for a Venue Manager to join us.**

The Fox Hole is located in The Rocks, a short walk from Circular Quay train station, ferries, light rail, and plenty of bus stops that connect to all parts of the city.

Our back bar has of over 100 gins, 30 whiskies, a growing Tequila/Mezcal selection, a cocktail selection, and a modern British food menu prepared fresh by our kitchen.

**WORK SOMEWHERE AWESOME**

We want to offer you a great job, that's good for your career, and a great environment to work in. We are constantly working on creating a strong culture to support and reward our teams and to make sure we remain a brilliant place to work.

This is an exciting opportunity for a proven leader to take charge of the venue, lead our team, and play a pivotal role in the experience we provide our customers.

**Remuneration**

This role has a base rate negotiable depending on your experience (i.e. if you have WSET, experience with spirits or wine, or a passion for wine or spirits please let us know).

**A world of benefits await you**
- Free meals and drinks when you’re at work
- A generous discount of up to 50% for you and a guest across all our brands
- Regular activities arranged by our staff social club (work funded)
- Established career pathways to guide your training and development
- Direct access to leading distillers, winemakers, and hospitality experts
- Investment in a suite of training and development options

**WE ARE HIRING**

The Fox Hole is a custom-built venue on the CBD side of The Rocks located in heritage-listed Accountants House. As we embark on this exciting next step in The Fox Hole's story, we are looking to add a hands-on Venue Manager to our team. This is an exciting opportunity for someone looking to be a part of a successful team delivering the venue's daily operations, our Gin & Tea afternoons, evening bar services, regular seasonal dinners, and our guided spirit tasting experiences.

**Responsibilities**

You will be:

- Working directly with the owners to set annual and quarterly business plans
- Setting the mood for the venue: lead, motivate, and oversee daily venue operations
- Taking responsibility for commercial outcomes of the venue: revenue management, financial targets, sales opportunities, and partnerships
- Developing and implementing systems and procedures to enhance guest experience, drive operational efficiency, and deliver excellence in line with our values
- People management: recruitment, rostering, succession planning, performance management
- Training and developing others to create rewarding hospitality careers for your team across the bar, floor, and kitchen departments
- Hosting guided tasting experiences: gin, whisky, rum, tequila, or wine (WSET Level 2+ preferred), providing you with opportunities to have creative input into the back bar selection and the development of our guided experiences

**SETTING YOU UP FOR SUCCESS**

**Key attributes you will need to succeed**
- Friendly, positive and energetic
- Commitment to deliver great experiences and an intrinsic understanding of true hospitality
- Strong collaboration skills to support a great team working environment
- Attention to detail
- Accuracy and pride in your work
- Flexible, reliable and responsive to dynamic situations
- Motivated to learn about new products, skills or techniques, and to share this knowledge with others
- Smart and tidy personal presentation
- Strong conversational English (native speaker, or minimum IELTS 7.0 or equivalent)
- Strong stakeholder management

**The types of skills, qualifications and experience we are looking for**
- Minimum three years' experience in a similar role (such as assistant manager, duty manager, or venue manager)
- Sound food and beverage knowledge, with gin and/or Australian wine styles is highly regarded (however not essential, we have in-house wine and gin expertise and provide regular product training)
- Excellent customer service skills, from meet-and-greet to complaints resolution
- Proven record in event sales, design, and delivery
- Sound commercial acumen
- Experience leading, developing, and motivating others
- Experience using reservations management and point of sale systems
- Current RSA (essential), and accredited licensee training (optional)

**Job Types**: Full-time, Permanent

Pay: $85,000.00 - $100,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance

Schedule:

- Afternoon shift
- Evening shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Performance bonus

Work Authorisation:

- Australia (required)

Work Location: In person

  • Venue Manager

    6 months ago

    The Rocks, Australia The Doss House Full time

    The Doss House is hiring a Venue Manager to lead our team of talented bar professionals. This is a rare opportunity to join a quality-driven and high-performing team, delivering unique and memorable experiences & events to our guests. **About the Venue** Located in the historic heart of The Rocks & on the footstep of the Sydney Harbour Bridge. The Doss...

  • Hotel Manager

    6 months ago

    The Rocks, Australia The Glenmore Hotel Full time

    **Job Title: Hotel Manager** **Location**: Glenmore Hotel, 96 Cumberland Street, The Rocks, Sydney, NSW, 2000 **Primary Objective**: Working with the Management team, you will be responsible for the overall operations, compliance, financials, and staff culture of the business. The role entails organising and controlling the operations to provide...

  • Cellar Manager

    6 months ago

    The Rocks, Australia The Argyle Full time

    25% Food & Beverage Discount l Weekly Payroll - Access to Courses & Upskilling Programs via a Learning Management System - Fitness First & GoodLife Membership Discounts l Mental Health Programs **What we offer** We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always...

  • Venue Manager

    6 months ago

    Two Rocks, Australia ALH Group Full time

    Located on the footsteps of the Two Rocks marina with sweeping views of the Indian Ocean, Tavern At The Rocks is a fantastic setting for all to enjoy a day or evening out. As a Venue Manager you will be responsible for a multifaceted, multimillion dollar business and will have the opportunity and support to develop the business to meet the changing market...

  • Bar Manager

    7 months ago

    The Rocks, Australia Frank Mac's Full time

    Frank Mac's is looking for an experienced Bar manager to join our team Reporting to our Venue Manager. Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant environment for both our staff and customers. This is a hands-on role and will require you to be...

  • Bar Manager

    6 months ago

    The Rocks, Australia The Doss House Full time

    The Doss House is looking for an experienced Bar manager to join our team Reporting to our Venue Manager, we are seeking an experienced Bar Manager with a strong knowledge of all things whiskey! Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant...

  • Bar Manager

    6 months ago

    The Rocks, Australia The Doss House Full time

    The Doss House is hiring a Bar Manager to join our team. Reporting to our Venue Manager, your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant environment for both our staff and customers. This is a hands-on role and will require you to be front of house...

  • Bar Manager

    7 months ago

    The Rocks, Australia Pacific Concepts Full time

    Hourly Rate Options Available l 25% Food & Beverage Discount l Weekly Payroll - Access to Courses & Upskilling Programs via a Learning Management System - Fitness First & GoodLife Membership Discounts l Mental Health Programs **What we offer**: We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build...

  • Bar Manager

    3 months ago

    The Rocks, Australia Ploos Restaurant Full time

    Located in the historic Campbell Stores, on the foreshore of Sydney Harbour, The Rocks, _Ploós_ is where history and tradition meet contemporary expression. Backdropped with a breath-taking view of Sydney’s Harbour and the iconic Opera House, _Ploós_’ generous alfresco dining space establishes an ambience connecting land to sea, with emphasis on...

  • Floor Manager

    3 months ago

    The Rocks, Australia Ploos Restaurant Full time

    Located in the historic Campbell Stores, on the foreshore of Sydney Harbour, The Rocks, _Ploós_ is where history and tradition meet contemporary expression. Backdropped with a breath-taking view of Sydney’s Harbour and the iconic Opera House, _Ploós_’ generous alfresco dining space establishes an ambience connecting land to sea, with emphasis on...

  • Nightclub Manager- The Argyle

    4 months ago

    The Rocks, Australia The Argyle Full time

    25% Food & Beverage Discount l Weekly Payroll - Access to Courses & Upskilling Programs via a Learning Management System - Fitness First & GoodLife Membership Discounts l Mental Health Programs Welcome to The Argyle, the heartbeat of Sydney's nightlife since 2007! We're looking for a passionate **Events & Restaurant Manager.** Nestled in the vibrant heart...

  • Head Waiter/waitress

    1 month ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Floor Staff

    6 months ago

    The Rocks, Australia The Fox Hole Full time

    **Do you love to create memorable experiences for guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train station, ferries, light rail, and plenty of bus stops that connect to all parts...

  • Floor Staff

    3 months ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Floor Staff

    7 months ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Floor Staff

    7 months ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Restaurant Supervisor

    6 months ago

    The Rocks, Australia Ploos Restaurant Full time

    **What will be involved**: - Managing daily restaurant operations - Motivating and training staff to deliver the best customer experience - Opening and closing of the venue including till reconciliation **Requirements**: - Responsible Service of Alcohol NSW - 2+ years working in a similar role - The ability to work in a high-pressure restaurant with...

  • Restaurant Supervisor

    4 weeks ago

    The Rocks, Australia Ploos Restaurant Full time

    Located in the historic Campbell Stores, between Circular Quay and The Rocks, Ploós is where history and tradition meet contemporary expression. Backdropped with a breath-taking view of Sydney’s Harbour and the iconic Opera House, Ploós’ generous alfresco dining space establishes an ambience connecting land to sea, with emphasis on dishes that reflect...

  • Reservations Consultant

    4 months ago

    The Rocks, Australia Hunter St. Hospitality Full time

    25% Food & Beverage Discount l Weekly Payroll - Access to Courses & Upskilling Programs via a Learning Management System - Fitness First & GoodLife Membership Discounts l Mental Health Programs We have an opportunity for a **Reservations Consultant **to join the team to support all Pacific Hunter Group venues with guest enquiries. Reporting into the Head...

  • Food Runner

    6 months ago

    The Rocks, Australia Swillhouse Full time

    _**Swillhouse is searching for food runners, to join the highly skilled team of our venue, Le Foote.**_ - Located in the historic heart of Sydney, Le Foote is a European-inspired wine bar and Mediterranean Grill, and the newest addition to Swillhouse; owner/operators of Alberto's Lounge, Restaurant Hubert, The Baxter Inn, The Caterpillar Club and Shady Pines...