Floor Staff

1 month ago

The Rocks, Australia The Fox Hole Full time

**Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.**

The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train station, ferries, light rail, and plenty of bus stops that connect to all parts of the city.

The Fox Hole boasts a back bar of over 100 gins, 50 whiskies, 20 wines by the glass, seasonal cocktail selection, and a modern British food menu prepared fresh by our kitchen.

**WORK SOMEWHERE AWESOME**

We want to offer you a great job, that is good for your career, and a great environment to work in. We are constantly working on creating a strong culture to support and reward our teams and to make sure we remain a brilliant place to work.

This is an exciting opportunity for someone looking to take charge of our hosts team, supporting the daily operations of the venue, and playing a pivotal role in the guest experience.

**Remuneration**

This role has a base rate negotiable based on your experience (i.e. if you have WSET, wine or spirits experience, or a passion good food please let us know). This is a casual role. A share of the service fee and tips is on offer.

**A world of benefits await you**
- Fully stocked snack bar
- Free meals and drinks when you’re at work
- A generous discount of up to 50% for you and a guest across all our brands
- Regular activities arranged by our staff social club (company funded)
- Established career pathways to guide your training and development
- Direct access to leading distillers, winemakers, and hospitality experts
- Investment in a suite of training and development options

**WE ARE HIRING**

The Fox Hole has just moved to our new, custom built venue on the CBD side of The Rocks. As we embark on this exciting next step in The Fox Hole's story, we are looking to add floor staff to our front of house team. This is an exciting opportunity for someone looking to be a part of a successful team delivering the venue's daily operations, our Gin & Tea afternoons, evening bar services, regular seasonal dinners, and our guided spirit tasting experiences.

**Key responsibilities**
- Provide excellent customer service from end to end: good banter and knowledge of current events are a must for you to keep up with our guests and ensure they feel welcome
- Take charge of your tables and manage the flow of the guest experience from arrival to departure, taking care to ensure you are delighting guests at every stage of their visit
- Host tableside tasting experiences, which include gin, whisky, wine, and mezcal. Training is provided on the experience format but sound knowledge of at least one of these drink categories will stand you in good stead
- Develop and maintain a sound product knowledge: answer guest questions, assist with drink selections and proactively upsell as appropriate
- Demonstrate a flexible approach to teamwork, and a willingness to learn
- Cross-sell functions, events, and other venue offerings as appropriate
- Maintain a high standard of cleanliness, hygiene, and presentation of venue public areas

**SETTING YOU UP FOR SUCCESS**

**Key attributes you will need to succeed**
- Friendly, positive and energetic
- Commitment to deliver great experiences and an intrinsic understanding of true hospitality
- Strong collaboration skills to support a great teamworking environment
- Attention to detail
- Accuracy and pride in your work
- Flexible, reliable and responsive to dynamic situations
- Motivated to learn about new products, skills or techniques
- Smart and tidy personal presentation
- Strong conversational English (native speaker, or minimum IELTS 7.0 or equivalent)
- You keep abreast of industry trends both in Australia and abroad

**The types of skills qualifications and experience we are looking for**
- Proven experience in a similar role
- Excellent customer service skills, from meet-and-greet to complaints resolution
- Experience using reservations management and point of sale systems
- Current responsible service of alcohol certificate

**Job Type**: Casual

Pay: $31.24 - $42.14 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Professional development assistance

Schedule:

- Afternoon shift
- Evening shift
- Rotating roster
- Weekend availability

Supplementary Pay:

- Monthly bonus
- Penalty rates
- Tips

Work Authorisation:

- Australia (required)

Work Location: In person

  • Floor Staff

    5 months ago

    The Rocks, Australia The Fox Hole Full time

    **Do you love to create memorable experiences for guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train station, ferries, light rail, and plenty of bus stops that connect to all parts...

  • Floor Staff

    5 months ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Floor Staff

    6 months ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Floor Manager

    2 months ago

    The Rocks, Australia Ploos Restaurant Full time

    Located in the historic Campbell Stores, on the foreshore of Sydney Harbour, The Rocks, _Ploós_ is where history and tradition meet contemporary expression. Backdropped with a breath-taking view of Sydney’s Harbour and the iconic Opera House, _Ploós_’ generous alfresco dining space establishes an ambience connecting land to sea, with emphasis on...

  • Bar Manager

    5 months ago

    The Rocks, Australia Frank Mac's Full time

    Frank Mac's is looking for an experienced Bar manager to join our team Reporting to our Venue Manager. Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant environment for both our staff and customers. This is a hands-on role and will require you to be...

  • Bar Manager

    5 months ago

    The Rocks, Australia The Doss House Full time

    The Doss House is looking for an experienced Bar manager to join our team Reporting to our Venue Manager, we are seeking an experienced Bar Manager with a strong knowledge of all things whiskey! Your responsibilities include opening and closing of the venue, staff supervision and training, and shift management all while providing a safe and pleasant...

  • Bar Attendant

    5 months ago

    The Rocks, Australia 6 Head Full time

    With a spectacular waterfront location in the heart of the Rocks, 6 HEAD is the newest restaurant in a well-established boutique hospitality company. Now we are looking for you! You’ll be someone who excels and enjoys serving large cover numbers while still maintaining uncompromising service standards. We are now hiring staff across all floor departments...

  • Bar Attendant

    5 months ago

    The Rocks, Australia 6 Head Full time

    With a spectacular waterfront location in the heart of the Rocks, 6 HEAD is the newest restaurant in a well-established boutique hospitality company. Now we are looking for you! You’ll be someone who excels and enjoys serving large cover numbers while still maintaining uncompromising service standards. We are now hiring staff across all floor departments...

  • Bar Attendant

    1 week ago

    The Rocks, Australia 6 Head Full time

    6 Head With a spectacular waterfront location in the heart of the Rocks, 6 HEAD is the newest restaurant in a well-established boutique hospitality company. Now we are looking for you! You’ll be someone who excels and enjoys serving large cover numbers while still maintaining uncompromising service standards. We are now hiring staff across all floor...

  • Bar Attendant

    5 months ago

    The Rocks, Australia 6 Head Full time

    6 Head With a spectacular waterfront location in the heart of the Rocks, 6 HEAD is the newest restaurant in a well-established boutique hospitality company. Now we are looking for you! You’ll be someone who excels and enjoys serving large cover numbers while still maintaining uncompromising service standards. We are now hiring staff across all floor...

  • Head Waiter/waitress

    1 week ago

    The Rocks, Australia The Fox Hole Full time

    **Love talking about the drinks your customer is drinking? Love to create memorable experiences and interacting with your guests? We are looking for a floor staff to join our team.** The Fox Hole is located in The Rocks, close to CBD shopping and dining, Barangaroo and Darling Harbour precincts, and more. We are a short walk from Circular Quay train...

  • Office Manager

    5 months ago

    The Rocks, Australia CGC Recruitment Full time

    $90k + Super - Tier 1 Infrastructure Firm - Sydney CBD **Summary** CGC Recruitment is a specialist recruiter in the construction, engineering and design space. **The Company** CGC Recruitment have partnered with a long standing client Nationally who are at the forefront of the infrastructure boom in NSW and deliver major projects across a number of sectors...

  • Sommelier

    6 months ago

    The Rocks, Australia 6 Head Full time

    On a spectacular waterfront location in the heart of the Rocks, 6 HEAD is the newest ‘Premium Steakhouse Restaurant’ in a well-established boutique hospitality company. We are looking for you! You are someone who excels and enjoys serving large cover numbers while still maintaining uncompromising beverage service standards. We require talented...

  • Sommelier

    6 months ago

    The Rocks, Australia 6 Head Full time

    On a spectacular waterfront location in the heart of the Rocks, 6 HEAD is the newest ‘Premium Steakhouse Restaurant’ in a well-established boutique hospitality company. We are looking for you! You are someone who excels and enjoys serving large cover numbers while still maintaining uncompromising beverage service standards. We require talented...

  • Assistant Brand Manager

    6 months ago

    The Rocks, Australia MAEWENN Full time

    **DISCOVER MAEWENN** Maewenn Contemporary Jewellery has a new opportunity for a retail passionate Assistant Brand Manager on a full-time basis (including weekdays, weekends). We are looking for a reliable, self-motivated individual who shows strong customer service skills and ability to learn quickly. **Overview**: As an Assistant Brand Manager, you will...

  • Junior Education Coordinator

    3 days ago

    The Gap, Queensland, Australia YMCA Brisbane Full time

    Role OverviewWe are seeking a highly skilled and experienced Junior Education Coordinator to join our team at YMCA Hilder Road Outside School Hours Care (OSHC) Service in The Gap.Job DescriptionThe successful applicant will be responsible for assisting the Service Coordinator with the day-to-day running of the service, management of a team of Educators, and...

  • Assistant Coordinator

    1 month ago

    The Gap, Queensland, Australia YMCA Brisbane Full time

    About the RoleWe are seeking a highly motivated and experienced Assistant Coordinator to join our team at YMCA Hilder Road Outside School Hours Care (OSHC) Service. As a key member of our team, you will assist the Service Coordinator with the day-to-day running of the service and management of a team of Educators.Key ResponsibilitiesDevelop and implement...

  • Childcare Program Coordinator Position

    4 hours ago

    The Gap, Queensland, Australia YMCA Brisbane Full time

    YMCA Brisbane: Assistant Coordinator RoleWe are seeking a dedicated and experienced Assistant Coordinator to join our team at YMCA Hilder Road Outside School Hours Care (OSHC) in The Gap.About the RoleThis is a permanent, part-time position with an estimated salary of AU$65,000 - AU$75,000 per annum, depending on experience. Your working hours will be 34.5...

  • Hospitality and Event Coordinator

    1 week ago

    The Keppels, Australia Great Keppel Island Hideaway Full time

    About the RoleWe are seeking a friendly and energetic individual to join our team as a Food and Beverage Attendant at Great Keppel Island Hideaway.This is an excellent opportunity for someone looking to gain experience in the hospitality industry, work in a unique and beautiful location, and have the potential to transition into a paid role after completing...

  • Team Members

    3 months ago

    The Junction, Australia Grill'd Full time

    **About Grill’d** Grill’d is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. We now operate over 170 locally-minded restaurants around the country! We’re looking for awesome people to join our crew at Grill'd The Junction. **What’s involved?** - Being the face...