Client Value Manager

4 months ago


Canberra, Australia Corporate Travel Management Full time

**ABOUT CTM**
CTM is an award-winning provider of innovative and cost-effective travel management solutions for corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.
CTM was founded in 1994 in Brisbane and is today one of the largest travel management companies in the world

**ABOUT THE ROLE**
As part of CTM’s ongoing focus on delivering customer service excellence, this role of Client Value Manager will work alongside the other members of CTM - Government to provide customer service excellence and advice to government agencies as part of their function within CTM - Government. The Client Value Manager will be responsible for fulfilling standard account management duties; however, ultimately, we want our account managers to be viewed as trusted industry advisors, delivering proactive, analytical and trusted advice to our agencies to deliver advice on improving travel behaviours or cost-saving initiatives.

This role is suited for someone who is people focused. It requires engagement with key stakeholders both internally and externally and the ability to problem-solve and manage multiple tasks.

**SKILLS AND EXPERIENCE**
- Minimum two years of successful account management experience in travel or relevant industries.
- Customer service focused; solution orientated with solid initiative.
- An understanding of Tramada, JIRA and GDS systems is preferred but not essential.
- Experience working with Government stakeholders is preferred but not essential
- Exceptional communication and presentation skills.
- Proficient in MS Office suite and ability to learn and adapt to new systems.
- High-level negotiator with the ability to lead meetings.
- Excellent time management and organisational skills with the ability to multitask and prioritise according to agreed timelines.
- Excellent analytical skills to assist with the interpretation of data.

**Why CTM?**
**CTM offer a strong, established, and sustainable work environment. We support and empower our employees and their development guided by our core values Connect, Evolve & Deliver.**
**CTM offers a range of employee benefits including;**
- **Travel & Hotel discounts**:

- **Health and Wellness (eg Health Rebate, Mental Health Support)**:

- **Training and Development opportunities**:

- **Two paid Chill-out Days**:

- **Annual Volunteer Day**:

- **Purchase Leave**:

- **Blended work arrangements with hybrid WFH flexibility**

**APPLY NOW to get started with your career at CTM


  • Client Value Manager

    7 months ago


    Canberra, Australia Corporate Travel Management Full time

    **ABOUT CTM.** CTM is an award-winning provider of innovative and cost-effective travel management solutions for corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in Brisbane...

  • Client Manager

    7 months ago


    Canberra, Australia Aon Corporation Full time

    Posting Description: - Flexible/Hybrid working arrangement - Work with a fun and high performing team - Endless career development opportunities within a global company **Client Manager | Canberra** We are seeking a Client Manager to join our National Team in Canberra, which specialises in the delivery of best-in-class risk management solutions for...

  • Client Success Manager

    7 months ago


    Canberra, Australia Intelerad Full time

    Company Description Become part of our growing community of bright, motivated people who are dedicated and inspired by what they do best. Principled, honest, and supremely attentive are qualities that set us apart and guide our decisions, every day. Our creative approach to technology continuously breaks new ground so that our customers can do more.Over the...


  • Canberra, Australia Manhattan Group Full time

    **Client Development Manager - Strategic Business Connections** **Location**: Australia-wide | **Salary**: Negotiable, Based on Experience & Network Our prestigious and Australian wide client is seeking an exceptional Client Development Manager with a proven track record in fostering high-value business relationships and opening doors to head offices within...


  • Canberra, Australia Nexia Australia & New Zealand Full time

    The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra’s Office is based in the Canberra CBD, with a team of 8 partners and over 80 staff across our...


  • Canberra, Australia Lyra Technology Group Full time

    Since 1996, Centrered has been part of the Canberra community providing quality managed IT and professional services. Our core values are critical to our continued success and underpin our approach to all aspects of our work. **About Your Team** Client Success encompasses the partnership lifecycle of Centrered. They build trust with our clients and provide...


  • Canberra, Australia Evolve FM Full time

    **Exciting opportunity to join a fast-growing Indigenous company.**: - ** Immediate start, flexible work environment, great leadership and culture** **Make your mark with an award-winning Indigenous company and contribute to excellence in service delivery.** **About Evolve FM...** **Evolve FM** is the only Indigenous full-service property and integrated...


  • Canberra, Australia Fujitsu Full time

    About the job Client and Service Management Officers **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...


  • Canberra, Australia Aon Corporation Full time

    Posting Description: - Unique opportunity with Aon Papua New Guinea - Full relocation/housing assistance provided - Take your career in Insurance Broking to the next level! **Aon is in the business of better decisions** At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united...


  • Canberra, Australia HAYS Full time

    Passionate about Technology? | Client Focused Role | Canberra | Competitive base + Sales bonus **Your new company** At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for you tomorrow, and the possibilities are endless. With over 50 years of business success, we are a brand that opens doors. We...


  • Canberra, Australia Westpac Institutional Banking Full time

    Permanent Role Canberra (preferred) or Sydney based - hybrid working **How will I help?** You will join Westpac Institutional Bank’s Global Transaction Services (GTS) Client Engagement team, as a Client Development Manager and have the privilege of partnering and working with a portfolio of key Public Sector clients. You will be responsible for managing...


  • Canberra, Australia HAYS Full time

    Client Engagement Manager | Canberra | $90K - $110k + super + competitive bonus **Your new company** Hays are the world’s leading recruiting experts. A new opportunity has arisen as a Client Engagement Manager based in our Canberra office. At Hays the opportunities are limitless and when you join the business you are rewarded with a competitive salary...

  • Client Executive

    2 months ago


    Canberra, Australia Aon Corporation Full time

    Posting Description: - Are you a customer focused individual looking to take the next step in your career? - Flexible Working Arrangements - work at our Canberra CBD Office and home - HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as...


  • Canberra, Australia Hudson Full time

    As a Client Relationship Management Consultant at Hudson, you will use your expert skills in technology recruitment solutions and market intelligence on salaries and employment trends to be a trusted partner to your clients. Your role will be integral to assist our Federal Government clients to achieve greater efficiency and solve organisational problems...


  • Canberra, Australia TEG Full time

    An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Canberra, with a focus on our key theatre, concert and sporting clients! - Do you love live events? - Are you looking for a career opportunity? - Would you like to work in one of the worlds most exciting industries? Ticketek is part of TEG, we believe that...

  • Client Executive

    1 month ago


    Canberra, Australia Aon Corporation Full time

    Posting Description: - You will be joining a team and business with excellent growth opportunities - Are you an ambitious self-starter? Then this is the role for you! **Client Executive - Canberra** We are seeking a Client Executive to join our National Team, which specialises in the delivery of best-in-class risk management solutions for mid-market...


  • Canberra, Australia Esri Australia Full time

    **Work options**: Hybrid Esri Australia is the leader in the Australian geospatial sector and is the national distributor for the world-leading ArcGIS platform. We bring together the best and brightest in our industry. Every person in our team is highly skilled. With different technical and industry strengths, we are committed to delivering real outcomes,...


  • Canberra, Australia Optus Full time

    **Location**:, ACT **Company**: Optus **Type**: Full Time **Job ID**: 160647 It starts with YES! At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. We are seeking a Client Delivery Manager to oversee tactical service delivery in the Network domain for a major client. The role involves ensuring the delivery of all in-scope...


  • Canberra, Australia M&T Resources Full time

    **ACT** **Sales & Account Management** Sales Manager - Permanent job opportunity with a Canberra based tech start-up - Great working culture and attractive remuneration - Fast paced client focused role **About the role**: A Canberra based technology start-up is currently seeking an experienced Client Success Manager on a permanent basis who is driven and...


  • Canberra, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: ACT- Canberra region, NSW- Sydney CBD - **Bring your passion for Corporate Property**: - **Great way to progress your career within Client Management & Execution (‘CME’)**: - **Permanent opportunity based in ACT/NSW** **About CME**: Client Management & Execution (CME) is the Centre of Credit & Execution...