Area Manager

3 weeks ago


Melbourne, Australia Optus Full time

**Area Manager - South East Melbourne**:
**Date**:13-Apr-2023

**Location**: Melbourne, Australia

**Company**:Singtel Group

**So, why Optus?**

Our vision is to be Australia's most loved everyday brand with lasting customer relationships. By creating unique customer connections, being digital everywhere and delivered by our amazing people. Every role at Optus helps us to achieve our vision. We believe in the value of an inclusive and diverse workforce for our people to build stronger connections within our teams, with our customers and fuel innovation.

**About the Role**

As an Area Manager, you are responsible for driving sales performance in your geographical area and providing leadership to build an impactful team culture. Managing a number of company owned stores, you empower and develop your teams whilst effectively influencing the performance of these teams and the profitability of your stores.

You are an expert in understanding our products, market area, trends, opportunities, and competitor activity. You will lead by example and demonstrate our core values, with a focus on customer dedication, embracing change and innovation, you will have the ability to think both strategically and operationally, whilst successfully implementing the company strategy and contributing to company growth and profitability

**Key Responsibilities**
- Recruit, coach, mentor and develop Store Managers to build successful teams across the area, in line with our Optus values
- Manage key talent to meet the needs of the business today and into the future
- Lead the Optus Sales Program by crafting an environment for it to succeed
- Provide clear direction and expectations to team members at all times through an effective operating rhythm
- Develop the skills and knowledge of your broader team through individual and focused mentor sessions
- Cultivate a culture of leadership and development throughout your entire territory
- Collaborate with other departments/business units to ensure necessary support for the achievement of business targets.
- Assist in the career planning of team members and support store managers with succession planning within the store.

**About You**
- Extensive Multi-Site leadership experience
- People, Financial and change management understanding, to a high proficiency
- Proven understanding of the retail environment including challenges and trends
- Sound knowledge of Telecommunications industry
- Knowledge and understanding of WHS, EEO & Trade Practices
- Strong propensity to lead, customer focused and critical thinking ability
- Team oriented and strong communicator who is adaptive and responsive
- Ability to build strong relationships and has a resilient mentality whilst demonstrating integrity and fairness

To find out more about our culture at Optus, go behind the scenes with our people by searching **#OptusLife** on LinkedIn.

As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. We have a COVID-19 Vaccination Policy and also require vaccination to enter our workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.

**Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.


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