Online Boutique Assistant

4 days ago

South Yarra, Australia Scanlan Theodore Full time

**About us**:
Scanlan Theodore utilise superior fabrics and artisan techniques, moulding these timeless foundations with a contemporary perspective. Refined aesthetics and continued innovation are reflected through every aspect of the brand, seasonal collections, customer experience and culture.

The brand is in search of passionate, dynamic and inspiring leaders who strive to be value-driven, support core strategies for the development, growth and shared vision for the company.

**About the position**:
Located at the Scanlan Theodore Head Office, the full-time Online Boutique Assistant will report into the Online Boutique Manager, working within a warehouse environment. This is a fast paced role that will keep you on your feet all day, assisting in the day-to-day business of the Scanlan Theodore Online Warehouse, liaising with the Client Experience Team and the wider Retail Team to ensure orders are picked and packed in a timely manner.

**Your day to day role will include**:

- Contributing to the execution of the global fulfilment strategy and online initiatives that will improve the online client experience
- Ensure order fulfilment is actioned effectively, including; tagging, reassigning, sourcing, accepting in transfers, client communication, refunds, manually fulfilling orders
- Assist Ship from Store Operations to monitor and maintain packaging supplies and complete replenishment for each boutique as necessary
- Liaising with distribution managers regarding transfers, accepting transfers and ensuring all stock is unloaded and arranged neatly and clearly in the warehouse
- Support with the completion of regular stocktakes within the online warehouse
- Assist with PR loans and manage logistics of goods as required
- Ensure all client orders and items leaving the warehouse meet quality control standards
- Ensure tidiness is maintained in the Online Warehouse, with a safety focus

**What are we seeking?**
- Previous experience working in a similar position
- Previous experience with Apparel21 is advantageous
- Ability to lift heavy objects
- Excellent time management skills
- Attention to detail and communication skills are required to ensure luxury standards are upheld
- Full time availability across Monday to Friday

Prior to commencing employment in this position you will need to provide two references, full working rights and complete police check.

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