Customer Care Co-ordinator

3 weeks ago

North Ryde, Australia Life Health Services Full time

Customer Care
- Customer Care Coordinator
- North Ryde
- Permanent

**20/3/2024**
- Work with part of a team who delivers outstanding service
- Be part of a busy and energetic team
- Opportunity to grow your career and make a difference in the lives of others

At LifeHealthcare we believe Australian and New Zealand healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation and making a real difference to people’s lives.

Our passion is health, and our purpose is helping to make life better for others. As an organisation, we are guided by a set of values - Accountable, Agile, Authentic and Customer Centric that define our character and culture. We encourage and support employee’s to live our values every day, whilst offering a range of benefits including health insurance discounts, career opportunities across the division; generous parental leave, employee referral programs, opportunity to purchase leave, volunteer leave, Flexible hybrid work arrangements and financial rewards for individual and company performance.

LifeHealthcare is looking for a self-driven, team player who is passionate about helping others. You will become part of our energetic Macquarie Park office and will provide support and guidance to customers through inbound and outbound communication channels.

**You’ll stand out from the crowd if you**:

- Are an excellent communicator with strong written and verbal communication skills
- Ability to build quality relationships and collaborate with sales teams and medical professionals
- Ability to work in a structured manner with strong planning, prioritisation, organisational and time management skills with the ability to focus on quality and results
- Resilience, self-motivation, and a flexible can-do attitude
- Ability to thrive in a fast paced and complex working environment

**You’ll be responsible for**:

- Accurately and efficiently processing customer enquiries and orders
- Updating our system of record (Zendesk) while maintaining accurate records of all interactions
- Tracking orders and liaising with internal/external stakeholders to deliver on agreed KPIs and SLAs
- Keeping up to date with product knowledge to ensure service levels are met daily
- Support warehouse, order fulfilment and dispatch tasks; inventory handling and cyclic stock counts

**And to be successful you’ll need**:

- Previous experience within a customer service or contact centre environment
- Proven experience in processing orders and navigating various systems
- Proven experience working in a deadline driven environment

LifeHealthcare is a company of the EBOS Medical Technology Division which also includes an allograft manufacturing (Australian Biotechnologies), an aesthetics division (Cryomed) and a South-East Asian distribution business (Transmedic). The mission of EBOS Medical Technology is to provide life-changing medical solutions to patients across Asia-Pacific. We have over 1,000 employees in the division, with exposure across 9 different countries. This gives us the opportunity to impact a greater number of patients and provide employees with a richer career experience through exposure to various market and therapeutic areas of medical technology.

If this sounds like something you want to be a part of, APPLY now for the opportunity to advance your career with a leading distributor, bringing world leading medical technology to patients in Australia and New Zealand.

  • Marketing Co-ordinator

    3 weeks ago

    North Ryde, Australia Universal Media Co Full time

    We have an exciting opportunity for a passionate Marketing Co-Ordinator to join our client management team and provide our large base of advertisers with exceptional service. If you love magazines, media, the detail involved with client management, and helping hundreds of customers every day you’ll excel in this fast-paced role. The key aspect of the role...

  • Project Co-ordinator

    3 weeks ago

    North Ryde, Australia Content Security Full time

    **About us** Content Security is a leading Australian IT security integration and consulting firm with its head office located in Sydney. Founded in March 2000, we focus on protecting our customers’ brand, reputation and profitability by helping manage cyber threats through robust security architecture, secure cloud solutions and advanced...

  • Customer Care Centre Co-ordinator

    1 week ago

    North Sydney, Australia Invocare Full time

    **About You**: You pride yourself on your exceptional service and have solid experience working in a contact centre environment or in a care industry and are looking for a new career opportunity. You have a high level of empathy and are adept at working with technology. You are looking to work in a high performing team and enjoy a fast paced environment...

  • Assistant Co-ordinator

    2 months ago

    North Lakes, Australia Ozcare Full time

    **$38.71 per hour**: - **Full time with monthly ADO**: - **5 weeks annual leave** - We're hiring smiles! Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _ **Your Role** As an Assistant Co-ordinator - Community Care you'll be looking...

  • Co-ordinator - Assistance with Care and Housing

    2 weeks ago

    North Lakes, Australia Ozcare Full time

    **$38.71 per hour + Super**: - **Fixed Term Full Time contract until 30 June 2025** **Your Role **As ACH Coordinator - Assistance with Care and Housing you'll be looking after the most important people in our organisation - our clients. Your tasks will include: - Assess, plan, co-ordinate and review care delivery which focus on needs and rights of care...

  • Assistant Co-ordinator

    4 weeks ago

    North Lakes, Australia Ozcare Full time

    **$48.38 per hour**: - **Casual** - We're hiring smiles! Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives. _ **Your Role** As an Assistant Co-ordinator - Community Care you'll be looking after the most important people in our organisation...

  • Customer Care Co-ordinator

    1 week ago

    North Ryde, New South Wales, Australia Life Health Services Full time

    Customer Care Customer Care Coordinator North Ryde Permanent20/3/2024 Work with part of a team who delivers outstanding service Be part of a busy and energetic team Opportunity to grow your career and make a difference in the lives of othersAt LifeHealthcare we believe Australian and New Zealand healthcare professionals and patients should have access to...

  • Customer Care Co-ordinator

    2 weeks ago

    North Ryde, Australia LifeHealthcare Full time

    Customer Service - Customer Care Coordinator - North Ryde - Permanent **20/3/2024** - Work with part of a team who delivers outstanding service - Be part of a busy and energetic team - Opportunity to grow your career and make a difference in the lives of others At LifeHealthcare we believe Australian and New Zealand healthcare professionals and patients...

  • Customer Care Centre Co-ordinator

    1 week ago

    North Sydney Council, Australia Invocare Full time

    InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing. About You: You pride yourself on your exceptional service and have solid experience working in a contact centre environment or in a care industry and are...

  • Customer Service

    3 weeks ago

    North Ryde, Australia Universal Media Co Full time

    We have an exciting opportunity for a passionate Customer Service & Account Administration Co-Ordinator to join our client management team and provide our large base of advertisers with exceptional service. If you love magazines, media, the detail involved with client management, and helping hundreds of customers every day you’ll excel in this fast-paced...

  • Project Co-ordinator

    4 weeks ago

    North Sydney, Australia Energus Pty Ltd Full time

    Energus was formed in September 2014 by a group of like-minded industry professionals wanting to push the Australian PV industry to new heights. Energus’ core team has combined industry experience of over 70 years. This experience covers areas from solar cell technology, solar module development through to system integration, project management, product...

  • Customer Care Coordinator

    1 week ago

    North Ryde, New South Wales, Australia LifeHealthcare Full time

    Customer Care Coordinator (12-month contract) Customer Service Customer Care Coordinator North Ryde Fixed Term Contract20/1/202- Leading independent distributor of medical devices Growing Company doing great things for the patient Be part of a busy and energetic team.Customer Care Co-ordinator role may be just what you're looking forYou'll stand out from the...

  • Customer Care Coordinator

    3 weeks ago

    North Ryde, Australia LifeHealthcare Full time

    Customer Care Coordinator (12-month contract) - Customer Service - Customer Care Coordinator - North Ryde - Fixed Term Contract 20/1/2023 - Leading independent distributor of medical devices - Growing Company doing great things for the patient - Be part of a busy and energetic team. **Customer Care Co-ordinator** role may be just what you’re looking...

  • Warehouse Co-ordinator

    2 weeks ago

    Altona North, Australia Labourpower Recruitment Services Full time

    Our Client in Altona are on the hunt for an Administration Superstar. They are looking for someone who can work well within a team. - Monday to Friday 9am - 1pm - $33-$40 per hour There is an opportunity for a Warehouse Administrator as part of the Operations team at Altona, Melbourne, for our State-of-the-Art facilities. Reporting directly to the Site...

  • Customer Care Coordinator

    3 weeks ago

    North Ryde, Australia Life Health Services Full time

    Customer Service - Customer Care Coordinator - North Ryde - Fixed Term Contract 20/1/2023 - Leading independent distributor of medical devices - Growing Company doing great things for the patient - Be part of a busy and energetic team. **Customer Care Co-ordinator** role may be just what you’re looking for! **You’ll stand out from the crowd if...

  • Mid Value Donor Co-ordinator

    1 week ago

    North Ryde, New South Wales, Australia Baptist World Aid Australia Full time

    Posted: 26/07/2023Closing Date: 21/08/2023Job Type: Permanent - Part TimeLocation: NSW North Ryde Office &/or RemoteJob Category: Supporter Engagement - OutboundWhy Baptist World Aid Australia?If you have a desire to be part of a passionate, committed, people-oriented organisation that is committed to ending povertythen you're in the right placeBaptist World...

  • Customer & Contract Team Leader

    1 month ago

    Ryde, Australia Calvary Care Full time

    Customer & Contract Team Leader   Progress with purpose at one of Australia’s largest health care providers Temporary full-time position (3 months)  Work across both sites Calvary Riverside and Sandhill - Launceston  About the role The Customer and Contract Lead is responsible for community business development (community engagement, referrer...

  • Customer & Contract Team Leader

    1 week ago

    Ryde, Australia Calvary Care Full time

    Customer & Contract Team Leader Progress with purpose at one of Australia's largest health care providers Temporary full-time position (3 months) Work across both sites Calvary Riverside and Sandhill - Launceston About the role The Customer and Contract Lead is responsible for community business development (community engagement, referrer channels and...

  • Lifestyle Co-ordinator

    4 weeks ago

    North Lakes, Australia Arcare Aged Care Full time

    **LIFESTYLE COORDINATOR | Arcare North Lakes** **Do you have a passion for making a difference in the lives of the Elderly?** Deliver a high standard of customer care and contribute to the personal, social and emotional cares of clients at Arcare Eight Mile Plains. We have an exciting opportunity for experienced, caring and dedicated Lifestyle Coordinator...

  • Digital Customer Service Co-ordinator

    2 weeks ago

    North Ryde, Australia FREEDOM Furniture Full time

    Who we are Take a seat at Freedom, the home of innovation, empowerment, and opportunity. For more than 40 years, we've continued to deliver on our promise: to make beautiful things for the home available to everyone. Our company is about our people, so honesty, transparency and recognition are at the heart of how we work. Spend your day inspired to grow,...