Head of People

2 months ago

Melbourne, Australia Bupa Full time

**The opportunity**:
We’re transforming the way healthcare is done. Our purpose is to help people live longer, healthier, happier lives and making a better world. This is at the core of who we are, making us a healthcare provider that strives to deliver meaningful change.

Our culture prioritizes our team members and values, ensuring that we deliver impactful results. We believe in a people-first approach as a key to our success.

We currently have two fantastic Head of People opportunities. One is to support the Customer and Transformation team and the other the Information Technology team.

The purpose of these roles is to work with the People Director, the Leadership Team, and the broader Bupa People team to develop and execute on a people strategy that both underpins delivery of the business strategy and engages and develops our people to deliver our purpose. These roles need to have a strong customer focus and build deep connections to the business unit to ensure the people strategy supports the business model now and in the future.

These are permanent roles and can be based in Melbourne or Sydney with hybrid work arrangements available.

**How will I help?**

Key accountabilities include:

- Develop and deliver both the strategic and operational People Plan considering macro trends and ensuring a customer-centric perspective.
- Lead the business unit People Partnering team, to drive high engagement and performance.
- Lead the delivery of cyclical people activities and services to agreed performance standards with a strong focus on metrics, risk, and compliance.
- Bring HR expertise to the Leadership Teams and actively contribute to the success of the broader Bupa APAC business strategy.
- Scope and oversee the delivery of strategic people projects, including organisational effectiveness initiatives.
- Develop workforce plans for key workforce segments, including talent identification, and planning.
- Advise and coach senior leaders on talent, succession, and leadership, ensuring alignment with the strategic workforce plan.
- Deliver talent management initiatives to address succession gaps, build capability, and develop critical skills within the business unit.
- Partner closely with the People team Centres of Excellence (COE) to drive innovative and strategic people initiatives that are aligned to customer needs.
- Serve as an escalation point on workplace relations matters, providing pragmatic and legally compliant advice.

**Why work at Bupa?**

We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

**What do I need?**
- Significant generalist HR experience at a senior level within large complex organisations
- Ability to foster strong relationships with senior leaders and influence stakeholders, providing strategic and operational counsel
- Experience designing and executing fit for purpose People Plans with demonstrable measurable improvements in key people metrics
- Demonstrated ability to develop, lead and implement a broad range of contemporary HR and organisational development strategies and practices
- Knowledge and experience within industrial and employee relations, with specific experience and understanding of the Fair Work Act, NES, Award and EA interpretation.
- Demonstrable experience supporting and influencing commercial outcomes, comfortable interpreting and understanding the business key financial metrics
- Strong people leadership capability - previous experience leading a team
- Ability to lead through ambiguity, confident in ability to make a meaningful difference to the business

**About Bupa Asia Pacific**:
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real differenc

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