Receptionist and Office Administrator

6 months ago

Canberra, Australia Nova Group Full time

**About the Role**:
As a Receptionist & Office Administrator you will be responsible for the overall administrative support of our Canberra office.

The environment we operate in is dynamic and you will need to be suitably experienced to deliver in a project-based engineering environment.

**Key Responsibilities**:
The following are the Key Responsibilities of the role:

- Welcome visitors to the organisation and directing them, as necessary.
- Manage incoming calls - both internal and external to the organisation
- Coordinate incoming and outgoing mail and courier deliveries.
- Maintain the general tidiness of the reception area, kitchen, and associated conference/meeting rooms.
- Order stationery and staff amenities
- Coordinate office maintenance when required.
- Coordinate meeting room bookings and organise catering as required.
- Assist with new starter induction and onboarding, as necessary.
- Assist with individual and group travel and accommodation bookings and claims.
- Credit Card and Expense reconciliation
- Support WHS Officer, ensuring local WHSE requirements are met and maintained.
- Support Group Security Officer, ensuring security requirements are satisfied, and risks reported promptly.
- Provide administrative support to SLT members and GMs as appropriate.
- Coordinate with the Social Committee morning teas, monthly lunches, mid-year dinners, regional events, roadshow, and other social events throughout the year.
- Coordinate and facilitate a monthly meeting with the senior leaders based in that office as a forum to ensure Nova remains a great place to work and to coordinate leadership representation and messaging at events such as lunch of the month and social events.
- Develop and maintain a business continuity plan for the office.
- Maintain standard operating procedures for Nova Systems ANZ offices.

**What we would expect from you**:
Essential requirements
- Previous experience in a similar, busy office role, providing administrative support.
- Strong people skills with a high level of customer service
- Good written and verbal communication skills
- Demonstrated prioritisation and time-management skills.
- Demonstrated flexibility and adaptability in the workplace with a proven ability to adjust your priorities to accommodate urgent requests.
- Ability to plan and perform tasks with mínimal supervision.
- Excellent knowledge of the MS Office suite and PDF software
- Be enthusiastic about providing high-quality support, with a proven ability to provide a high level of customer service.
- Flexibility and responsiveness to meet the needs and challenges within the business environment.
- An adaptive person with a keen desire to learn and grow in your role, particularly in administration.
- A high level of personal accountability
- The ability to deliver, accept and encourage open and direct communication.

Desirable requirements
- Hold an AGSVA Security Clearance or have the ability to obtain and maintain one.
- Experience in Defence Industry highly regarded.

**Life at Nova**:

- Flexible ways of working and dress for your day
- Commitment to Professional and Personal Development (up to $5000 per year)
- Reward & Recognition Program offering exclusive discounts from hundreds of major retailers, helping you to save on groceries, petrol, holidays and more
- Additional Leave entitlements include Reserve Leave, Loyalty Leave, Parental Leave and Purchased Leave
- Wellbeing Hub with access to health and fitness content
- Employee Assistance Program for employees and family members
- Access to Defence Health and Travel Insurance
- Novated Leasing and Salary Sacrifice
- Annual ANZ conference
- Nova Employee Share Offer
- An inclusive and supportive culture
- Social activities through the year, we even dress up at times, think Safari - we don’t take ourselves too seriously.
- A range of other great benefits, just ask us

**_Nova Systems does not accept any recruitment agency solicitation. _**

Nova Systems is committed to building a diverse and inclusive workplace, where everyone feels safe, valued, and included, where our people are our point of difference.

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