Commercial Operations Specialist- I
3 months ago
**Overview**
Provide commercial support for all inquiries related to TDW products and services. Ensure that customer requirements are correctly identified. Ensure TDW engages and allocates resources to meet customer demand.
**Responsibilities**
**End to End Commercial process (30%)**
- Receive and process customer inquiries on time.
- Analyze the request from a technical point of view and link to the engineering/manufacturing department for non-standard products and/or project managers as needed.
- Participate in the commercial review handled by the Sales Manager and/or departments concerned.
- Liaise with various internal and external suppliers to ensure timely order fulfillment.
- Generate and liaise with intercompany partners to raise intercompany orders.
- Evaluate costs and resource availability, to ensure every order achieves its intended profitability.
- Develop the commercial and technical proposal and submit it to the customer.
**Order review and transfer process (30%)**
- At the reception of the purchase order, review before entering data into the system for any discrepancies with the customer.
- Get in touch with engineering/manufacturing and the Customer to follow the plan approval process, if necessary.
- Check the compliance and acceptability of commercial and legal terms with the other departments involved.
- Follow up manufacturing/shipping schedule to ensure on-time delivery per backlog forecast.
**Organization of order execution and invoicing (30%)**
- Ensure the collection and approval of all required order documents (HSE, quality, shipping, etc.) to be sent to the customer.
- Main point of contact for warehouse deliveries (in/out).
- Manage incoming and outgoing inventories within the warehouse (receiving/picking/packing/shipping).
- Prepare packing slip/delivery docket for outgoing orders.
**Local Support Requirement (10%)**
- Participate in the yearly stock count.
- Inter-department support/assistance as required locally in Australia.
- Ensure adherence to local as well as global safety regulations.
**Experience**
- Strong commercial and interpersonal skills.
- Strong communication and computer skills.
- Strong organizational skills and a sense of thoroughness.
- Engineering/Technical exposure is an advantage.
**Requirement**
- Forklift license.
- Physically fit and able to lift cartons up to 20Kgs.
**Job Types**: Full-time, Permanent
Pay: $49,359.11 - $80,000.00 per year
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplementary Pay:
- Retention bonus
Application Question(s):
- Do you have a forklift license ?
- Are authorised to work in Australia?
Work Location: In person
Application Deadline: 15/10/2024
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