Client Services Officer

2 months ago


Canberra, Australia Findex Full time

We're seeking a positive and professional individual to join the Canberra team as a Client Services Officer Please note, this is a full-time contract until July 2025

Do you want to be part of a community of like minded professionals who are revolutionising the way financial services are delivered?

We're seeking a positive and professional individual to join the Canberra team as a Client Services Officer to support our team during a parental leave period.

**What will you typical week look like?**
- Take charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages.
- Dive into the world of client data management, ensuring accuracy in reports like timesheets, billings, and expenses.
- Attend to ASIC requirements, along with new entity establishments.
- Be responsible for invoicing and WIP management while effectively communicating with advisors, partners, and corporate staff, delivering exceptional client service.
- Communicate with advisors, partners and staff to ensure exceptional service delivery to support them in servicing client requests.
- Maintain a positive and proactive attitude, working collaboratively with team members to achieve shared goals

**More about the perks**
- Clear and supportive career progression opportunities
- Ongoing training and development to support your growth
- Health insurance benefits to help keep you healthy and happy

**Let’s talk about you**

You are someone with..
- Demonstrated experience in client services or a similar customer-focused role
- Excellent time management, communication and organisational skills
- Team player with a positive attitude, attention to detail, willingness to learn and develop
- Proficient in Microsoft Suite including Outlook, Teams, Word, and Excel

**Let’s talk about our team**
- Collaborative team that values diversity and inclusivity
- Supportive work environment with opportunities for career growth and development
- Strong client-centric focus and commitment to providing excellent service
- Access to a range of resources and tools to help you succeed in your role

**ABOUT US**:
**Why Findex? **_#writeyournextchapter _**

At Findex we are passionate about what we do and how we do it. Are you a big and bold thinker? Do you like to make meaningful change? Are you motivated by working in a business that puts clients first and embraces teamwork? Do you want to be part of a team that moves together, operates in a high trust environment, and celebrates success? Do you take pride in delivering quality work, being accountable and maintaining high standards?

**PLEASE NOTE**:
**Note for Recruitment Agencies**:



  • Canberra, Australia Fujitsu Full time

    About the job Client and Service Management Officers **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our...


  • Canberra, Australia Findex Full time

    **What will your typical week look like?** - Take charge of diverse administrative tasks, from lodging tax returns to managing ATO correspondence and preparing financial packages. - Communicate with advisers, partners and staff to ensure exceptional service delivery to support them in servicing client requests. - Attend to ASIC requirements, along with new...

  • Health Service Officer

    3 months ago


    Canberra, Australia ACT Health Full time

    **Description** **Employment Type**:Casual **Classification**: Health Service Officer 3 (PN 14027) **Salary**:$60,312 - $62,157 (Plus 11.5% Super) **Location**:Village Creek Centre, Kambah **Section**:Client Support Services **Closing Date**:16 October 2024 **What can we offer you**: - City living without the traffic - click here to see why you should...


  • Canberra, Australia Federal Court of Australia Full time

    $71,560 - $78,001 per annum, plus 15.4% superannuation - Non-ongoing/Ongoing, Full-time - Canberra, Wollongong **Purpose of position** This position is primarily responsible for the provision of services directly to the judiciary in specific locations and the public both locally (face to face) and/or nationally (as part of a dispersed national team). Staff...


  • Canberra, Australia Nexia Australia & New Zealand Full time

    The Nexia Australia network, supported by global links to Nexia International, provides a holistic solution to a diverse range of clients - from large corporate organisations to privately owned businesses, as well as high net worth individuals. Nexia Canberra’s Office is based in the Canberra CBD, with a team of 8 partners and over 80 staff across our...


  • Canberra, Australia TEG Full time

    An exciting opportunity has arisen for a Client Services Manager to join our Ticketek team based in Canberra, with a focus on our key theatre, concert and sporting clients! - Do you love live events? - Are you looking for a career opportunity? - Would you like to work in one of the worlds most exciting industries? Ticketek is part of TEG, we believe that...


  • Canberra, Australia Comcare Full time

    **Group and Team Overview** The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that facilitate...


  • Canberra, Australia Capital Region Community Services Full time

    **Introduction**: About the Customer Service Officer position The Customer Service Officer plays an integral role in providing support to older people, people living with a disability and people requiring short term medical care to access the Commonwealth Home Support Programme (CHSP), Home Care Packages (HCP), Community Assistance and Temporary Supports...


  • Canberra, Australia ACT Health Full time

    **Description** **Employment Type**:Full Time, Permanent **Classification**: Administrative Service Officer 4 (PN 51818) **Salary**:$81,743 - $88,213 (Plus 11.5% Super) **Location**:The Canberra Hospital, Garran **Section**:Client Services **Closing Date**:3 December 2024 **What can we offer you**: - City living without the traffic - click here to see why...


  • Canberra, Australia Easy Authoring Full time

    **3-months contract role with possible extension.**: - **Attractive hourly rate of $52.19/ hour + Super.**: - **Work location -** **153 Emu Bank, Belconnen**: - **A great opportunity to work with the ACT Government**: - **Immediate start.** **PURPOSE OF THE ROLE**: **KEY ACCOUNTABILITIES**: - Provide high quality frontline client-centred service...

  • Client Support Officer

    4 months ago


    Canberra, Australia ACT Health Full time

    **Description** **Employment Type**:Full Time, Permanent **Classification**: Administrative Service Officer 2/3 (PN 29003) **Salary**:$65,715** - **$79,349 (Plus 11.5% Super) **Location**:Canberra Hospital, Garran **Section**:Cancer and Ambulatory Services **Closing Date**:10 September 2024 **What can we offer you**: - City living without the traffic -...


  • Canberra, Australia Ampersand Full time

    **Duration**: 3 Months with possibility to extend **Pay Rate**: $52.19/Hour + Super **Location**: Canberra + Work From Home - Customer Service Officer are responsible for providing client-centered support to a diverse range of people. - Cultural awareness, some understanding of the complexities of housing and respect for people are important knowledge and...


  • Canberra, Australia DFP Recruitment Services Full time

    **Job description**: APS 6 - IT Service Management Officer - ** $72 - $80 / Hourly (+ Super)**: - ** Canberra**: - ** Contract (12-months, possible extension)** **About the role** The APS6 IT Service Management Officer is responsible for operational management of one of the integrated practices operated by the Service Management Office, for example:...


  • Canberra, Australia HAYS Full time

    An exciting opportunity for an experienced accountant with a client services focus! **Your new company** This professional services client is seeking their next client services superstar who is looking for a new career-growth opportunity. **Your new role** The client is happy to offer a hybrid work model for the right person and the following key...


  • Canberra, Australia Williams Lea Full time

    The Office Services Associate position is responsible for providing general clerical office support (copy, fax, hospitality, mail and intake functions) at a client site.


  • Canberra, Australia Capital Region Community Services Full time

    **Description**: About the Customer Service and Facilities Officer position The Customer Service and Facilities Officer supports the CRCS Customer Service team and the Facilities Coordinator to effectively manage facilities and ICT equipment/assets across CRCS sites. The incumbent will also undertake administrative and customer service such as venue/room...


  • Canberra, ACT, Australia Comcare Full time

    Key ResponsibilitiesThe Contact Centre Administration Officer will be responsible for providing exceptional client support functions, primarily through the handling of calls received through the Comcare and Claims Contact Centre. The role will involve allocating administrative and processing tasks, including non-complex/general payment processing within...


  • Canberra, Australia DFP Recruitment Services Full time

    **Job description**: EL1 Divisional Support Officer - ** $602.55/Daily rate ex super**: - ** Deakin, ACT**: - ** 12-month contract (possible extension)** **About the client** One of our largest clients is now seeking an EL1 Divisional Support Officer to join there fast-growing team of talented individuals offering an attractive pay in Deakin. **About...


  • Canberra, ACT, Australia Annecto Full time

    Are you passionate about providing exceptional support to seniors in the Canberra region? We are seeking an experienced Case Manager to join our team at Annecto, a leading not-for-profit organisation dedicated to empowering people with disabilities, older adults, and their carers.About the RoleWe are looking for a skilled Case Manager to provide high-quality...

  • Client Executive

    4 weeks ago


    Canberra, Australia Aon Corporation Full time

    Posting Description: - Are you a customer focused individual looking to take the next step in your career? - Flexible Working Arrangements - work at our Canberra CBD Office and home - HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is as...