Customer Experience Specialist

5 months ago

Artarmon, Australia O'Brien Glass Industries Limited Full time

**Do you love providing customers with the best positive experience?**

**Have a bubbly and outgoing personality?**

**Then this is the position for you**

Our Customer Service Team is the first point of contact to our AutoGlass customers.

Our brand new Artarmon Branch are looking for an experienced Customer Experience Expert to start ASAP and be able to hit the ground running
- Perm Part Time role
- 20-25hrs per week
- Monday - Friday 9.30am - 2.30pm
- $28.65ph

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Be a passionate customer service expert, with previous retail and/or customer service experience
- Experience delivering a high level of customer service both face to face and over the telephone.
- Professional communication and presentation skills
- Excellent - Clear verbal and written communication skills
- ** Must have a current drivers licence**:

- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace
- Excellent time management and prioritisation skills
- Intermediate to Advanced Microsoft Office skills

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Experience Specialist

    5 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our brand new Artarmon Branch are looking for an experienced Customer Service Specialist with Administration experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...

  • Customer Experience Specialist

    5 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?** **Have a bubbly and outgoing personality?** **Then this is the position for you!** Our Customer Service Team is the first point of contact to our AutoGlass customers. Our brand new Artarmon Branch are looking for an experienced Customer Experience Expert to start ASAP and be able to...

  • Customer Experience Specialist

    5 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $28.64ph **About the...

  • Customer Experience Expert

    5 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $28.65ph **About the...

  • Customer Experience Expert

    5 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?** **Have a bubbly and outgoing personality?** **Then this is the position for you!** Our Customer Service Team is the first point of contact to our AutoGlass customers. Our brand new Artarmon Branch are looking for an experience Customer Experience Expert to start ASAP and be able to...

  • Customer Experience Ambassador

    2 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    We are seeking a highly skilled Customer Experience Ambassador to join our Bayside Group team. This is a permanent role with the opportunity to work in a dynamic, inclusive and sustainable environment.The estimated salary for this position is $65,000 to $85,000 per annum, depending on experience.Job DescriptionAs a Customer Experience Ambassador, you will...

  • Service Advisor

    3 weeks ago

    Artarmon, New South Wales, Australia Alto Group Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our Volkswagen service team in Artarmon. As the direct contact between our customers and our service department, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Provide accurate and timely...

  • Service Advisor

    3 weeks ago

    Artarmon, New South Wales, Australia Alto Group Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our Volkswagen service team in Artarmon. As the direct contact between our customers and our service department, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Provide accurate and timely...

  • Service Advisor

    3 weeks ago

    Artarmon, New South Wales, Australia Alto Group Full time

    Service Advisor OpportunityWe are seeking a skilled Service Advisor to join our Volkswagen service team in Artarmon. As the direct contact between our customers and our service department, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.About the RoleThis is a full-time position...

  • Customer Experience Centre Representative

    3 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    Customer Experience Centre RepresentativeAt Bayside Group, we are seeking a highly skilled Customer Experience Centre Representative to join our Customer Service team. As a key member of our team, you will be responsible for delivering exceptional customer service across multiple channels, including phone, email, live chat, and social media.Key...

  • Customer Experience Centre Lead

    3 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    CEC Team Lead Role OverviewThe Bayside Group is seeking a highly skilled Customer Experience Centre Lead to join their Customer Service team. This role focuses on delivering exceptional service to customers, service partners, and internal staff while acting as the primary contact for escalated issues.Key Responsibilities:Manage, coach, and mentor a team to...

  • Customer Experience Centre Representative

    3 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    CEC Executive Job DescriptionWe are seeking a highly skilled CEC Executive to join our Customer Service team at Polestar, a luxury automotive brand. This role focuses on delivering exceptional customer service across multiple channels, including phone, email, live chat, and social media.Key Responsibilities:Handle inbound and outbound customer interactions...

  • Customer Service Experience Manager

    2 days ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    About UsBayside Group is a leading luxury automotive brand that embodies innovation and excellence.Job OverviewWe are seeking a highly skilled Customer Service Experience Manager to join our team. This is a permanent position with an estimated salary of $60,000 - $80,000 per annum.Key ResponsibilitiesDelivering Exceptional Customer Service: Provide seamless,...

  • Customer Experience Centre Team Lead

    3 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    Customer Experience Centre Team LeadBayside Group is seeking a Customer Experience Centre Team Lead to join their Customer Service team. This role focuses on delivering exceptional service to customers, service partners, and internal staff while acting as the primary contact for escalated issues.The ideal candidate will be responsible for:Managing, coaching,...

  • Customer Experience Advocate

    2 weeks ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    At the Bayside Group, we are seeking a skilled Customer Experience Advocate to join our team. This role will play a vital part in delivering exceptional customer service across various channels, ensuring a seamless experience for our clients. As a Customer Experience Advocate, you will be responsible for handling customer interactions via phone, email, live...

  • Customer Experience Centre Team Lead

    1 week ago

    Artarmon, New South Wales, Australia Bayside Group Full time

    Job Title: Customer Experience Centre Team LeadWe are seeking a highly skilled Customer Experience Centre Team Lead to join our team at Bayside Group. As a Team Lead, you will be responsible for delivering exceptional customer service while managing a team of customer care representatives.Key Responsibilities:Coaching and mentoring team members to achieve...

  • Customer Service Expert

    3 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays - $31.50ph +...

  • Administration Customer Service

    5 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our brand new Artarmon Branch are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...

  • Customer Service Expert

    3 months ago

    Artarmon, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Artarmon Service Centre are looking for an experienced Customer Service Expert with Administraion experience to start ASAP and be able to hit the ground running! - Monday - Friday 8.00am - 4.00pm - May be required to work some Saturdays -...

  • Veterinary Specialist Surgeon

    1 month ago

    Artarmon, New South Wales, Australia VetPartners Full time

    Small Animal Specialist Surgeon OpportunityWe are seeking a skilled and compassionate Veterinary Specialist Surgeon to join our team at North Shore Veterinary Specialist & Emergency Centre.As a specialist surgeon, you will provide a referral surgical service to our referring clinics from across Sydney and NSW, aiming for clinical excellence within a working...