Customer Service Experience Manager
2 days ago
Bayside Group is a leading luxury automotive brand that embodies innovation and excellence.
Job OverviewWe are seeking a highly skilled Customer Service Experience Manager to join our team. This is a permanent position with an estimated salary of $60,000 - $80,000 per annum.
Key Responsibilities- Delivering Exceptional Customer Service: Provide seamless, luxury experiences for customers across multiple channels, including phone, email, live chat, and social media.
- Handling Customer Interactions: Respond to customer inquiries, resolve complaints, and escalate issues as necessary.
- Working with Internal Teams: Collaborate with colleagues to streamline the customer experience and improve overall service delivery.
- Previous Experience: Minimum 1 year of experience in a call centre, automotive, luxury retail, or sales environment.
- Communication and Writing Skills: Excellent verbal and written communication skills, with the ability to write clear and concise emails and reports.
- Technical Skills: Proficient in Microsoft Office, with experience using CRM systems and phone software.
- Attractive Remuneration: A competitive salary package with opportunities for career growth and development.
- Health and Well-being Initiatives: Access to health and wellness programs, including gym memberships and mental health support.
- Lifelong Learning and Career Development: Regular training and professional development opportunities to help you grow in your career.
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Service Advisor
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Artarmon, New South Wales, Australia Alto Group Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our Volkswagen service team in Artarmon. As the direct contact between our customers and our service department, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Provide accurate and timely...
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Service Advisor
3 weeks ago
Artarmon, New South Wales, Australia Alto Group Full timeService Advisor OpportunityWe are seeking a skilled Service Advisor to join our Volkswagen service team in Artarmon. As the direct contact between our customers and our service department, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.Key Responsibilities:Provide accurate and timely...
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Service Advisor
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Customer Experience Ambassador
2 weeks ago
Artarmon, New South Wales, Australia Bayside Group Full timeWe are seeking a highly skilled Customer Experience Ambassador to join our Bayside Group team. This is a permanent role with the opportunity to work in a dynamic, inclusive and sustainable environment.The estimated salary for this position is $65,000 to $85,000 per annum, depending on experience.Job DescriptionAs a Customer Experience Ambassador, you will...
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Customer Experience Centre Lead
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Customer Service Operations Manager
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Customer Experience Centre Representative
3 weeks ago
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Customer Experience Centre Representative
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Customer Experience Centre Team Lead
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Customer Experience Centre Team Lead
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Customer Experience Advocate
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Customer Service Ambassador
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Customer Service Team Leader of Excellence
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Customer Service Representative
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Customer Service Team Member
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Customer Service Representative
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