Quality Assurance Analyst

4 weeks ago

Melbourne, Australia Bank of Queensland Full time

**About the Role**
This newly created Quality Assurance opportunity, as part of our Financial Crime Operations department, will be accountable for ensuring deliverables are produced in line with requirements and that any necessary remedial work is undertaken.

Key responsibilities:

- Support the design and implementation of QA Frameworks that adheres to Financial Crime operating guidance including AML/CTF, Fraud & Scam Operations and Fraud Investigation
- Perform QA testing on closed Financial Crime Operation/Investigation closed alerts/cases to ensure that ML/TF & Sanction risk are identified and mitigated in a timely manner
- Assisting in analysis of QA result at an aggregate level and regular reporting to stakeholders
- Providing a feedback loop to production analyst on findings identified through QA review
- Provide advice and support to Financial Crime Operations Analysts through quality coaching for Transaction Monitoring Investigations, Screening and Fraud/Scam scenarios.
- Make continuous improvements or recommendations to processes, procedures to refine and improve operational processes.
- Work with and liaise with Quality Assurance Lead, Operation Managers, Team Leaders, Senior Managers, or delegates across the BOQ Group where required to support FCO in aspects of projects, initiatives, and changes.

**About you**
As an experience Quality Assurance Analyst, you will ideally bring minimum 3 years' experience in transaction monitoring and SMR Reporting as well as demonstrated knowledge in the following:

- AML/CTF compliance and reporting obligations, typologies, and red flags.
- Customer or Payment Screening requirements.
- AML/CTF Rules, Financial Crime Risk including Money Laundering and Terrorism Financing Risk.
- Sanctions Screening including risk identification, assessment, management, and timely mitigation.
- Fraud/Scam and Investigation
- Banking codes of practice and/ or other relevant legislation including Privacy Act and Criminal Code.
- Understanding of the responsibilities and approach of key regulators.
- Ability to provide independent advice (orally and in writing) to senior level management on highly technical matters.
- ACAMS or Tertiary qualifications in a relevant discipline (financial crime, fraud, law) or equivalent industry experience an advantage.

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01652

  • Quality Assurance Analyst

    2 weeks ago

    Melbourne, Australia AML Ops Full time

    Quality Assurance Analyst AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and client's...

  • Quality Assurance Analyst

    2 weeks ago

    Melbourne, Australia AML Ops Full time

    AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and client's operations, ensuring the output is...

  • Financial Crime Quality Assurance Analyst

    1 week ago

    Melbourne, Australia AML Ops Full time

    Financial Crime Quality Assurance Analyst AML Ops offers flexible, AML/CTF specialised resources via a co-sourced model. Our team members undertake agreed AML/CTF operational activities on behalf of our clients. Reporting to the AML Ops Quality Assurance Manager, you will be responsible for delivery of quality assurance over the AML Ops analyst team and...

  • Quality Assurance Analyst

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Quality assurance Risk and Compliance Quality Assurance Analyst Risk and Compliance Your new company One of the largest leading financial institutions in Australia and country’s largest automotive financier. Role responsibilities: - Perform regular file and call assessments for team members to assess compliance with all relevant legislative...

  • Quality Assurance Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Crown Resorts Limited Full time

    Join Our Team at Crown Resorts LimitedWe are seeking a highly skilled Senior Quality Assurance Analyst to join our growing Technology team. In this role, you will play a crucial part in enhancing the digital experience at Crown Resorts.Key Responsibilities:Develop and implement QA frameworks and processes.Liaise with Development Teams, vendors, and...

  • Quality Assurance Analyst

    7 days ago

    Melbourne, Australia LittlePay Full time

    Quality Assurance Analyst We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over 100 million transactions in 13 countries and...

  • Quality Assurance- Process Analyst

    2 weeks ago

    Melbourne, Australia Rationalz Full time

    Job Role - Quality Analyst Loc - Melbourne MANDATORY SKILLS 4-6 years of experience in Telecom domain covering process design, consultancy & improvements. Six Sigma, eTOM (BPF), ITIL certified. Experience in quality control process in Telecom assurance domain. **ROLES AND RESPONSIBILITIES** Develop quality score cards and dashboards. Get the processes...

  • Quality Assurance Analyst

    6 days ago

    East Melbourne, Australia CoINVEST Limited Full time

    New Quality Assurance role - support CoINVEST during significant transformation - Implement and support our new Quality Mgt Framework to COPC Standards - Hybrid | Permanent | Full Time | Great team culture | Competitive Salary **Our vision is to be the best operator of a portable entitlements scheme with the purpose of supporting both the long-term...

  • Senior Quality Assurance Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Crown Resorts Limited Full time

    BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...

  • Senior Quality Assurance Analyst

    3 weeks ago

    Melbourne, Victoria, Australia at Full time

    Add expected salary to your profile for insightsBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team,...

  • Senior Quality Assurance Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Crown Resorts Limited Full time

    BETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...

  • Senior Quality Assurance Analyst

    2 weeks ago

    Melbourne, Victoria, Australia at Full time

    Add expected salary to your profile for insightsBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team,...

  • Quality Assurance Analyst

    7 days ago

    Melbourne, Australia LittlePay Full time

    We're Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and more recently, Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over 100 million transactions in 13 countries and continuing to expand globally,...

  • Quality Assurance Engineer

    4 days ago

    Melbourne, Victoria, Australia Kirra Services Full time

    About the RoleKirra Services is seeking an experienced Quality Assurance Engineer to join our team. As a key member of our quality assurance team, you will be responsible for designing, creating, and executing test cases based on specific requirements.The ideal candidate will have strong technical skills in manual testing, including the ability to identify...

  • Digital Quality Assurance Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Crown Resorts Limited Full time

    Our Approach to Quality AssuranceCrown Resorts Limited prioritizes quality assurance to deliver exceptional digital experiences. We seek a highly skilled Senior Quality Assurance Analyst to lead the design and implementation of major digital initiatives.Key Responsibilities:Develop and implement QA frameworks and processes.Liaise with Development Teams,...

  • Security Assurance Analyst

    6 days ago

    Melbourne, Australia Aurec Human Capital Group Full time

    **Security Assurance Analyst** Security Assurance Analyst job in Melbourne. One of Australia's largest utilities organisations is looking for a talented Security Assurance Analyst to join their cyber security team. It is a permanent role based in Melbourne CBD Are you looking for your next role? My client's primary focus is to bring communities together...

  • Senior Quality Assurance Specialist

    3 days ago

    Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time

    About the RoleThe Australia and New Zealand Banking Group Limited is seeking a Senior Quality Assurance Specialist to join our team. As an OFSAA Senior Test Analyst, you will be responsible for ensuring the quality and integrity of our financial systems.You will work closely with developers, data analysts, and business stakeholders to identify and resolve...

  • Data Quality Assurance Analyst

    1 week ago

    Melbourne, Victoria, Australia Bizessence Pty Ltd Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Bizessence Pty LtdLead Consultant at Bizessence - Centelon Group Of CompaniesDescription:Minimum of 5 years of experience in data testing or quality assurance.Proficiency in SQL and experience with relational databases.Strong understanding of data warehousing...

  • Senior Quality Assurance Position

    2 weeks ago

    Melbourne, Victoria, Australia at Full time

    Job DescriptionWe are looking for a skilled Senior Quality Assurance professional to join our team. As a senior member of our Quality Assurance team, you will be responsible for identifying key areas of our delivery model that automation can make the right impact. You will also identify risks, issues, and dependencies in project or feature development,...

  • IT Quality Assurance Consultant

    6 hours ago

    Melbourne, Victoria, Australia Kirra Services Full time

    Kirra Services is seeking a skilled Quality Assurance Specialist to join our team. As a specialist, you will be responsible for designing, creating, and executing test cases for specific requirements.Main Responsibilities:Test Case Design: Develop and execute test cases to ensure high-quality software.Liaison: Collaborate with developers and business...