Business Applications Specialist

5 months ago

Cremorne, Australia Accent Group Full time

Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 800+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy

About the Role

**Your responsibilities will include the following**:

- Develop an extensive expertise in the POS and ERP solutions, encompassing both functional and technical aspects.
- Provide support to users for these critical systems, overseeing daily operational requirements.
- Assist the team in managing and supporting daily system queries and issues, facilitating the development of enhanced processes and system utilization.
- Act as a liaison between business users and technical teams (both internal and external), prioritizing and resolving system issues, as well as identifying opportunities for increased efficiency.
- Collaborate with users and key stakeholders to gather requirements for system enhancements, new system projects, and the implementation of new features.
- Undertake the implementation of new systems and, equally important, provide comprehensive support for the day-to-day administration and maintenance of existing systems.
- Contribution in end-to-end testing, including the development, approval, and execution of meticulous test plans.
- Possess an in-depth understanding of relevant system integrations and actively support the maintenance of existing integrations between systems.
- Strive to enhance user satisfaction by addressing their evolving needs.
- Facilitate effective communication within the IT team and across various departments as required.

**To be successful you will ideally have the following**:

- Demonstrated 1-3 years of preferred experience in Retail Business Applications.
- Previous experience with E-Commerce platforms is highly desirable.
- Extensive ERP knowledge within the retail sector is a fundamental requirement.
- Experience with Ap21 ERP is considered beneficial.
- Proficiency in advanced Microsoft Excel.
- Demonstrated ability to collaborate effectively across cross-functional teams.
- Project Management knowledge is a distinct advantage.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.

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