Account Manager

2 weeks ago

Hobart, Australia Telstra Full time

**Employment Type**:Permanent

**Closing Date**:31 Jan 2025 11:59pm

**Job Title**:Account Manager

**Job Summary**

As an Account Manager, your primary focus will be to drive growth and enhance customer satisfaction among small business clients across all technology platforms. This role will have a portfolio of customers to help grow, the role encompasses both sales and service responsibilities, ensuring a holistic approach to customer relationship management.

**Connect with Telstra**

We’re all about helping our customers connect faster, better and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.

**About the team**

Telstra Business Sales is a growth engine for Telstra, focused on providing business customers of all sizes with industry-based services and solutions.

We meet a critical need in the market - combining connectivity infrastructure across the world with the leading technology solutions and expertise.

**The role with us**

As an **Account Manager,**you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts.

This role is critical to maintaining strong customer relationships that grow TBTC. and Telstra’s revenue across our business customer portfolios. Your ability to listen to and deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals. You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence.

There are two open positions for this role.

**Location**:Hobart

**Key responsibilities**
- Take ownership for managing relevant customer relationships to support ongoing development, drive customer satisfaction and achieve revenue and sales objectives for the defined portfolio.
- Contribute to implementing the segment and portfolio strategy (including outbound campaigns) to support the retention and growth of customer portfolios.
- Take accountability for managing inbound/ outbound customer sales and service contracts, exploring sales opportunities, responding to queries and escalating complaints and leads to more experienced team members as required, to ensure timely remediation and positive customer experiences.
- Authentically collaborate with peers, team members and key stakeholders across the TBTC channel (e.g. Field Sales Team and internal Telstra team and partners) to support the identification and qualification of leads.
- Participate in customer initiatives such as developing and maintaining relevant account and portfolio plans that support ongoing relationship development and contribute to the achievement of financial and customer targets (revenue, profitability, NPS) & exceptional customer data quality.
- Meet individual and team sales and performance KPIs
- Continue to upskill and develop capability and knowledge across Telstra’s portfolio of products and business solutions
- Identify areas of improvement and actively embrace change and technology to better support our business customers

**Key Skills Required**
- Customer Relationship Management (CRM)
- PowerPoint
- End to End Sales
- Relationship Management
- Cisco IP
- Growth Mindset
- Teamwork
- Communication
- Product Solutions
- Stakeholder Management
- Commercial acumen
- ICT Management Listening
- Excel skills
- Communication - written and verbal Organisational Support
- Strategic Influence
- Systems Experience

**If this opportunity sounds like a perfect fit for you, we'd encourage you to apply**

**_Please attach your CV when applying. _**

**_- _**
- When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. _
- We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process._

  • Account Manager

    2 weeks ago

    Hobart, Australia HAYS Full time

    Exciting opportunity for an experienced Accountant Manager with an Iconic Tasmania business **Your new company** Hays is proud to be partnering with one of Tasmania’s largest tourism business in their search for an energetic, motivated Account Manager to join their growing team on a full-time permanent basis in the Hobart CBD to support their corporate,...

  • Account Manager

    7 days ago

    Hobart, Australia Telstra Full time

    Employment Type Permanent Closing Date 6 Sept 2024 11:59pm Job Title Account Manager Job Summary Job Description We're Australia's leading telecommunications and technology company. With a global presence in more than 22 countries, we have a strong global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about...

  • Account Manager

    6 days ago

    Hobart, Australia Guild Group Holdings Ltd Full time

    Account Manager **Account Manager** **Job Number**: 493644 **Work type**: Full Time Permanent **Location**: Hobart **Categories**: Sales & Business Development- **Role Type**: Full-time permanent, 35 hours per week - **Ways of Working**: Hybrid role; Hobart office, client facing and home - **Tools**: Fully maintained car and monthly phone allowance -...

  • Sales Account Manager

    2 days ago

    Hobart, Tasmania, Australia DuluxGroup Full time

    Job DescriptionThis dynamic role offers the perfect blend of sales and account management responsibilities. As a Sales Representative with DuluxGroup, you will be responsible for servicing all hardware and paint channels, including Bunnings, IHG, Paint Specialist, and Field. Your primary focus will be on building strong relationships with store management...

  • Project Management Accountant

    2 days ago

    Hobart, Tasmania, Australia ASIC Full time

    **Job Description**We are looking for a highly motivated Project Management Accountant to join our team at ASIC. The ideal candidate will have a strong background in management accounting, budgeting, and forecasting, with experience in public or private sectors.You will be responsible for providing financial information and advice to project managers and...

  • Account Manager

    1 week ago

    Hobart, Australia Australian Radio Network Full time

    **Account Manager** *** As part of ARN, the recognised leader in audio in Australia, you have an opportunity to share your voice on the future of audio. Audio is booming and we are defining it. We are entertainers. **We create moments that**: - move_ **people, and that people**: - move to_ **.** We are investing in audio’s smartest advertising,...

  • Sales Account Manager

    2 weeks ago

    Hobart, Australia Mars Recruitment Full time

    Permanent full-time role paying $78,000 + car allowance (12k) + commission ($41k) - Leading Australian SaaS and platforms business - On the road Account Management role, meeting with clients in CBD and surrounds About the company: Successful digital marketing SaaS company providing technology, automation tools and data solutions, for small business...

  • Staff Accounting Manager

    15 hours ago

    Hobart, Tasmania, Australia Daifuku North America Full time

    About the RoleThe Senior Staff Accountant will ensure the accuracy and integrity of accounting information by researching account issues for compliance and developing quality control functions over financial transactions.

  • Account Manager

    1 week ago

    Hobart, Australia Guild Group Holdings Ltd Full time

    Account Manager - Tasmania **Account Manager - Tasmania** **Job Number**: 493644 **Work type**: Full Time Permanent **Location**: Hobart **Categories**: Sales & Business Development- **Role Type**: Full-time permanent, 35 hours per week - **Ways of Working**: can be based anywhere in Tasmania - **Tools**: Fully maintained car and monthly phone...

  • Account Manager

    1 week ago

    Hobart, Australia Guild Group Full time

    Job Number: 493644 Work type: Full Time Permanent **Location**: Hobart Categories: Sales & Business Development- **Role Type**: Full-time permanent, 35 hours per week - **Ways of Working**: Hybrid role; Hobart office, client facing and home - **Tools**: Fully maintained car and monthly phone allowance - **Package**: Base + Super + 15% short term...

  • Key Account Manager

    1 week ago

    Hobart, Australia Senior Leadership InfraBuild Full time

    **About the role**: Put your sales skills to the test as a** Key Account Manager**at **ARC (The Australian Reinforcing Company).** We are seeking a driven and motivated individual to join our team based out of **Hobart**. As a Key Account Manager, you will be responsible for managing some of our largest existing accounts, winning new business and expanding...

  • Sales Account Manager

    1 week ago

    Hobart, Australia Shell Energy Full time

    Connect and collaborate with a highly respectful team - We invest time in our people and help them chart their own career trajectory - Leadership development is a high priority at Shell Energy **The world’s biggest challenge needs you, here.** Big challenges require big solutions. And the transition to a net-zero world is about as big as it gets. Working...

  • Accounting and Financial Management Graduate Opportunity

    6 days ago

    Hobart, Tasmania, Australia Australian Government Department of Finance Full time

    About the Australian Government Graduate Program (AGGP) in Accounting and Financial Management Stream – Affirmative Measures Indigenous (AMI)The AGGP is a unique opportunity for recent graduates to develop their skills and knowledge in accounting and finance while working with the Australian Government. The program includes specialist training, mentorship,...

  • Accounting Professional

    2 days ago

    Hobart, Tasmania, Australia Metro Tasmania Pty Ltd Full time

    The Finance Officer position at Metro Tasmania is a challenging and rewarding role that requires a high level of skill and expertise. We are seeking an experienced professional who can perform accounting functions, including revenue reconciliations, creditor and debtor management, and providing leave relief for payroll staff.The successful candidate will...

  • Accounting Services Lead

    15 hours ago

    Hobart, Tasmania, Australia Daifuku North America Full time

    ResponsibilitiesManages month-end close activities, including preparation and review of journal entries, reconciliation of balance sheet accounts, and various reporting functions.Reviews revenue recognition to make necessary adjustments for close.Researches and investigates accounts, maintains and reconciles balance sheet accounts, and conducts variance...

  • Accounts Receivable Officer

    2 weeks ago

    Hobart, Australia HAYS Full time

    Opportunity to join the team of a national FMCG business as a Accounts Receivable Officer. **Your new company** Hays are proud to be partnering with a well-known FMCG business who operate Australia wide and have been in operation for over 50 years and prides itself on giving premium service and products to their customers and clients. They are market...

  • Project Accountant

    3 days ago

    Hobart, Tasmania, Australia ASIC Full time

    At ASIC, you can be the change that ensures a fair, strong and efficient financial system for the benefit of all Australians. Contribute to delivering on ASIC's purpose, vision, and strategic priorities to help maintain the integrity of the financial system and protect consumers from harm.As a Project Accountant with ASIC, you will provide financial...

  • Accounts Payable Officer

    2 weeks ago

    Hobart, Australia HAYS Full time

    Accounts Payable Officer with a large FMCG business in the Hobart CBD **Your new company** This Tasmanian company has been in operation for over 30 years and prides itself on giving premium service and products to their customers and clients. They are market leaders within their industry nationally, and over the last couple of years have obtained employer...

  • Senior Staff Accountant

    19 hours ago

    Hobart, Tasmania, Australia Daifuku North America Full time

    OverviewDaifuku Intralogistics North America is the nation's leading independent, U.S.‐based provider of intelligent material handling systems. With hundreds of engineers in‐house, the company designs, manufactures, integrates, and installs the full spectrum of intralogistics solutions. We provide leading‐edge conveyor and sortation systems, voice and...

  • Accounts Payable Officer

    7 days ago

    Hobart, Australia Wrest Point Hobart Hotel Full time

    **Work type**: Full time **Location**: Hobart Federal Group have a permanent, full time position for an experienced Accounts Payable Officer to join our Finance team. Our Hobart based Accounts Payable team provides support across all Tasmanian based Federal Group businesses across multiple industries. Reporting to our Finance Administration Manager, this...