Product Specialist

2 weeks ago

Sydney, Australia Hatch Full time

** This role is at Qualtrics (not for Hatch)**

Hatch is supporting Qualtrics to find a great Product Specialist to join their customer service team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Qualtrics.

**About the role at Qualtrics**

Product Specialists work with all levels of customers to guide them through our products and ensure that they are receiving a high level of care and support on the software. They are energized by the opportunity to work through difficult technical issues, creatively problem solve, and communicate with customers.

**A day in the life**:

- The one constant about Qualtrics is progress - you regularly adapt and learn as our products and technologies change.
- We have an open office environment here at Qualtrics, so you collaborate with fellow product specialists by finding outside-the-box solutions for both our customers and our processes.
- Help the company innovate in how we service our customers, transforming our business, and its products.
- Learn more about a day in the life on our Qualtrics University website.

**Seniority**

**Entry Level** - A role for someone with underlying potential, good motivation and ability to learn. Typically no direct experience is required.

**Core Responsibilities**
- Query Handling - Address and resolve queries, questions, and problems to ensure positive customer outcomes and experiences
- Query Handling (online / live chat) - Address and resolve queries, questions, and problems via online platforms to ensure positive customer outcomes and experiences

**Strengths**
- Written communication - Writes in a clear and structured format to convey information and ideas effectively to a target audience
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Verbal communication - Speaks clearly to convey information effectively to a target audience

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Qualtrics.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Work Location: One location

  • Sales Specialist

    3 weeks ago

    Sydney, Australia Hone product design Full time

    SALES SPECIALIST - Full Time_ - Syd or Melb. Remote work._ **Company overview** hone.pd is a Consultancy specialising in the Design, Manufacture, and distribution of products including Consumer/retail goods, as well as custom engineered bespoke equipment. We develop new products for our Clients, working from initial concept development, through...

  • Atlassian Specialist

    2 months ago

    Sydney, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370840 Industry IT Salary per hour - Min: AUD 130 - Max: AUD 150 **Location**: Sydney/ Brisbane / Canberra - **Duration**: Initially until 30th June 2024 + 2 x 12 months extension - We are seeking an Atlassian Specialist to undertake operational, service delivery and administration tasks for Atlassian products. -...

  • Atlassian Specialist

    5 days ago

    Sydney, New South Wales, Australia Ignite Specialist Recruitment Services Full time

    Contract TypeContractReferenceBH-370840IndustryITSalaryper hour - Min: AUD 130 - Max: AUD 150Location: Sydney/ Brisbane / Canberra- Duration: Initially until 30th June x 12 months extension We are seeking an Atlassian Specialist to undertake operational, service delivery and administration tasks for Atlassian products. The Atlassian Specialist should have a...

  • Product Specialist

    2 months ago

    North Sydney, Australia Charterhouse Full time

    **Product Specialist** - **Join a large financial services organisation with excellent development opportunities**: - **Flexible, hybrid work options**: - **Competitive Salary** **About the Company** Join a large fleet management organisation as a Product Specialist specialising in the growth and development of MaaS mobility products. The Product...

  • Product Specialist

    3 weeks ago

    Sydney, Australia Collette Full time

    Collette is seeking a **Product Specialist** to join our Product Team. This is a remote role based in Australia and will cover Australia, Africa and Asia tour offerings. **ABOUT COLLETTE: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of...

  • Product Specialist

    2 weeks ago

    Sydney, Australia Collette Full time

    Collette is seeking a **Product Specialist** to join our Product Team. This is a remote role based in Australia and will cover Australia, Africa and Asia tour offerings. **ABOUT COLLETTE: Let Us Show You the World** There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of...

  • Product Specialist

    5 days ago

    Sydney, New South Wales, Australia Thermo Fisher Scientific Full time

    Position Summary:The Product Specialist is primarily responsible for lead generation and technical sales closure for the product portfolio. The core responsibilities are to work alongside the Account Manager and Product Manager to provide technical and sales support, so that the business can grow profitably and is aligned to the commercial strategy.A...

  • Product Specialist

    2 months ago

    Sydney, Australia Six Degrees Executive Full time

    We're excited to partner with a prominent family-owned Australian coatings company in search of a Product Specialist to join their marketing team. With a global presence across Australia, North America, New Zealand, Southeast Asia, and the Pacific Islands, they lead the industry in providing top-quality coatings. About the Role As a Product Specialist,...

  • Product Specialist

    5 days ago

    Sydney, New South Wales, Australia Healthcare Professionals Group Full time

    About the companyOur client is an industry-leading hospital and medical devices manufacturer and supplier. They have a strong presence in Australia and are renowned for their premium quality products.About the opportunityReporting into the head of sales, in this Product Specialist role in Sydney you will support the growing range of Custom Procedure Packs...

  • Product Specialist

    2 months ago

    North Sydney, Australia Polyglot Group Full time

    **DATE POSTED** 8/04/2024 **JOB REFERENCE ID** 16696 **LOCATION** North Sydney, Australia **GENERAL JOB DESCRIPTION** This is a great opportunity for an experienced Product Specialist to join a leading company in the Pharmaceutical and skincare industry. **KEY FACTS** - Join an internationally renowned company at the forefront of the skincare...

  • Product Specialist

    2 months ago

    Sydney, Australia Taboola Full time

    Curious about what it's like to work at the world's number 1 discovery platform as a **Product Specialist?** We're glad you asked! As a** Product Specialist **working in Sydney you'll drive advertiser success for a Strategic Channel partner by understanding the features, functionalities and benefits of the Taboola platform to help meet advertiser marketing...

  • Production Support Specialist

    4 weeks ago

    Sydney, Australia Ambition Group Full time

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBD Start Date: Immediate Global business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. **Responsibilities**: As an experienced Production Support Specialist, you will be responsible for the following: -...

  • Production Support Specialist

    20 hours ago

    Sydney, Australia Ambition Group Full time

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBD Start Date: Immediate Global business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. **Responsibilities**: As an experienced Production Support Specialist, you will be responsible for the following: -...

  • Product Specialist

    1 month ago

    Sydney, Australia WiseTech Global Full time

    About WiseTech Global WiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large. Role Overview Join us...

  • Product Specialist

    5 days ago

    Sydney, New South Wales, Australia Wisetech Global Limited Full time

    WiseTech Global: revolutionizing the logistics world with cutting-edge technology. We develop products using top software tools and hardware platforms, striving to provide solutions that truly impact our customers, partners, shareholders, and the entire logistics sector.Role OverviewJoin us as a Product Specialist at our Sydney office, contributing to...

  • Product Specialist

    3 weeks ago

    Sydney, Australia WiseTech Global Full time

    About WiseTech Global WiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large. Role Overview Join us...

  • Product Specialist

    5 days ago

    Sydney, New South Wales, Australia WiseTech Global Full time

    About WiseTech Global WiseTech Global is changing the world of logistics through technology. We build products using the latest software tools and the best hardware platforms and take pride in delivering solutions that make a significant difference for our customers, partners, staff, shareholders, and the logistics industry at large. Role Overview Join us as...

  • Production Support Specialist

    4 weeks ago

    Sydney, Australia Ambition Full time

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBDStart Date: ImmediateGlobal business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. Responsibilities:As an experienced Production Support Specialist, you will be responsible for the following:Level 3 support...

  • Production Support Specialist

    3 weeks ago

    Sydney, Australia Ambition Full time

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBDStart Date: ImmediateGlobal business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. Responsibilities:As an experienced Production Support Specialist, you will be responsible for the following:Level 3 support...

  • Production Support Specialist

    5 days ago

    Sydney, New South Wales, Australia Ambition Full time

    Production Support Specialist 12 months engagement Location: Hybrid working, Sydney CBDStart Date: ImmediateGlobal business seek a talented and motivated Production Support Specialist to support them on a 12 months engagement in Sydney. Responsibilities:As an experienced Production Support Specialist, you will be responsible for the following:Level 3 support...