Retail Operations Coordinator

5 months ago


Cremorne, Australia Accent Group Full time

Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 800+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, The Trybe, Timberland, Stylerunner, Hoka, UGG, Saucony, & Nude Lucy

**The Role**:
The Retail Operations Coordinator is responsible for supporting the Retail Operations Team. This includes supporting the Retail Operations Manager with overall day to day tasks, managing our operational systems, and the new store set up process.

The Retail Operations Coordinator is an integral part of driving Company culture. Supporting the Retail Operations Team in all aspects by having a make it happen attitude and being a brand ambassador. The Operations Team is passionate about ensuring our in-store team and leadership team have all the tools at their fingertips to be successful in their day-to-day operations.

This is a fixed-term 12 month parental leave contract, reporting into the Operations Manager within Accent Group's People function.

The Retail Operations Coordinator is primarily responsible for:
1. Supporting the Operations team on all administration functions
2. New store set up process on all Retail Operational systems
3. Complete quarterly AP21 testing
4. Provide administration support for directives and processes

**Your Responsibilities will include but not limited to**:

- Supporting the Operations team on all administration functions
- Execute communication to stores around new POS changes, enhancements, or changes with current systems AP21 projects such as
- Set up all new stores on operational systems including Zendesk, COS & NAB Banking details
- Continuously improving our AP21 training documents including quarterly AP21 POS testing and providing feedback
- Proofread and upload training material to Zendesk to align with current processes
- Upload relevant training material to Dayforce Learning Management System
- Drive strong relationships with Area, State and National Managers to ensure Operational opportunities are supported
- Organise and schedule 2-day meet and greets with Support Office departments for new Retail Senior Leaders
- Support AP21 POS Implementation changes with testing end to end process, creating and sharing process guides
- Create Zendesk training articles to ensure consistency with current processes
- Maintain Retail Operations Dayforce Learning channel and catalogue
- Prepare material through a range of PowerPoint, Word, Canva and Publisher documents

**To succeed in this role, you will need to have**:

- Great understanding of PowerPoint, Excel and Publisher
- Experience using Canva, Design experience ideal
- Extremely confident with all AP21 POS processes
- Ability to multi-task varying projects and tasks
- Ability to work collaboratively as part of a team..
- Strong Communication skills with direct team members and other teams within the business.
- Affiliation with Accent Group Core values and “Make It Happen” attitude.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves.
The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Māori people.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.



  • Cremorne, Australia Platypus Full time

    About the Role:   As the Marketing Coordinator at Platypus Shoes, you will play a key role in the successful execution of retail marketing initiatives across our Australia and New Zealand stores. This role requires a proactive thinker with a focus on delivering the successful role out of all retail marketing collateral, end to end management of the...


  • Cremorne, Australia Platypus Full time

    About the RoleWe are seeking a highly motivated Marketing and Retail Operations Specialist to join our team at Platypus Shoes. As a key member of our marketing department, you will play a pivotal role in executing retail marketing initiatives across our Australia and New Zealand stores.Key ResponsibilitiesNew Store Opening StrategiesDevelop and implement...


  • Cremorne, Australia Accent Group Full time

    Retail Marketing Coordinator - Platypus Cremorne VIC 3121, Australia Req #9219 Thursday, 21 November 2024Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life...


  • Cremorne, Australia Accent Group Full time

    Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in...


  • Cremorne, Australia Platypus Full time

    About Us:Platypus Shoes is a dynamic retail company seeking an experienced Marketing Coordinator to join our team. The ideal candidate will have a proven track record in delivering successful retail marketing initiatives and will be responsible for executing marketing strategies across our Australia and New Zealand stores.Job Description:We are offering a...


  • Cremorne, Australia Platypus Full time

    About the RoleThe Retail Marketing Coordinator will play a pivotal role in executing retail marketing initiatives across our stores in Australia and New Zealand. As a proactive thinker, you will drive the successful rollout of retail marketing collateral, manage marketing responsibilities within new stores and refits, develop relationships with print...


  • Cremorne, Australia Accent Group Full time

    Accent Group Limited is a leading footwear company with over 850 stores and 34 brands across Australia and New Zealand.We are seeking a highly motivated Marketing Retail Coordinator to join our team. This role will play a key part in the successful execution of retail marketing initiatives across our stores, ensuring alignment with brand objectives and...


  • Cremorne, Australia Accent Group Full time

    About the RoleWe are seeking an experienced Brand Operations Coordinator to support our Wholesale business.Your key responsibilities will include:Delivering operational objectives for the Wholesale business.Assisting the Wholesale Brand Managers to drive operational efficiency and better business outcomes.Sourcing assets, creating drafts, and proofing brand...


  • Cremorne, Australia Accent Group Full time

    About the Role:The Accent Group is seeking a skilled Retail Marketing Manager to lead and execute Skechers marketing objectives for +190 Skechers Retail and online stores across Australia and New Zealand.Key Responsibilities:Collaborate with internal stakeholders to develop, plan, and execute Skechers campaigns and graphic updates for retail stores and...


  • Cremorne, Australia Skechers Full time

    About the Role:We are seeking a highly organized and detail-oriented Wholesale Operations Coordinator to join our team at Skechers. Based in Cremorne, VIC, this is a full-time permanent opportunity.Key responsibilities include:Deliver key operational objectives for the wholesale business.Support Wholesale Brand Managers and the wider business to drive...


  • Cremorne, Australia Accent Group Full time

    About the RoleWe are seeking a highly skilled Retail Marketing Manager to join our team at Accent Group Limited. As a key member of our marketing team, you will be responsible for leading and executing Skechers marketing objectives for our retail and online stores across Australia and New Zealand.Key ResponsibilitiesDevelop, plan, and execute Skechers...


  • Cremorne, Australia Skechers Full time

    About Skechers, Our Wholesale BusinessKey ResponsibilitiesDrive Operational Efficiency in the Wholesale Division.Support Brand Managers to Achieve Profitable Sales Outcomes.Ensure Smooth Execution of Brand Costings and Product Setup Processes.Assist with Sourcing Assets and Creating Drafts for Brand Catalogues.Coordinate Sample Ordering and Dispatch to Sales...


  • Cremorne, Australia Skechers Full time

    About the Role:We are seeking a highly organized and detail-oriented Brand Operations Coordinator to support our Wholesale business at Skechers. Based out of our state-of-the-art offices in Cremorne, VIC, this is a full-time permanent opportunity.Your key responsibilities include:Delivering key operational objectives for the Wholesale business.Supporting the...

  • Marketing Manager

    1 month ago


    Cremorne, Victoria, Australia Skechers Full time

    About the RoleWe are seeking a highly skilled Marketing Manager to lead our retail marketing efforts across Australia and New Zealand. As a key member of our marketing team, you will be responsible for developing and executing marketing campaigns that drive sales and brand awareness.Key ResponsibilitiesCollaborate with internal stakeholders to develop and...


  • Cremorne, Australia Damm Fine Food Co Full time

    **About Us**: At Damm Fine Food Co., we specialise in delivering exceptional event experiences through meticulous planning, seamless logistics, and a commitment to excellence. We are seeking a dynamic Event Logistics Coordinator to join our team and ensure our operations run smoothly from the warehouse to the events. We are seeking someone who has either...

  • Recruitment Partner

    3 months ago


    Cremorne, Australia Accent Group Full time

    Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 850+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...


  • Cremorne, Australia Hype DC Full time

    Hype DC, a leading premium sneaker retailer in Australia, is seeking a talented Sneaker Merchandise Coordinator to join our dynamic team. Based in Cremorne VIC 3121, this role plays a crucial part in inventory management and driving sales performance.We strive for operational excellence, delivering memorable experiences and high-performance culture. As a key...


  • Cremorne, Australia Skechers Full time

    About the Role: We are seeking a highly organized and detail-oriented Wholesale Business Operations Coordinator to join our Skechers team. Key responsibilities include delivering strong operations for our wholesale brands, supporting the Wholesale Brand Managers and wider business to drive operational efficiency and better business outcomes, and assisting...

  • Recruitment Partner

    5 months ago


    Cremorne, Australia Accent Group Full time

    Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 750+ stores, 34 brands and over 30+ online platforms. Our brands include; Glue, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell,...

  • Marketing Coordinator

    3 months ago


    Cremorne, Australia Hype DC Full time

    Hype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia’s leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. Here at Hype DC, we are obsessed and committed to our people, our team and our customers are at the heart of...