Consultant
7 days ago
**Fixed Term Contract till June 2025**
The core purpose of this role is guiding new customers through the transition from their legacy systems to the cutting-edge Service platform. This position offers a chance to travel to various locations both nationally and internationally. Office is based in Parramatta.
**Responsibilities**:
- Execute consulting activities.
- Adhere to project plans, task schedules, and deadlines under the guidance of a team lead.
- Contribute to scoping, delivery, or support of consulting projects.
- Conduct internal and external training sessions for assigned modules, either onsite or remotely.
- Maintain regular updates on project progress, tickets, and incident management.
- Actively participate in and contribute to weekly team meetings.
- Ensure the upkeep of User and Quick Reference documentation.
- Mentor new team members as needed.
- Create and maintain eLearning materials.
- Accurately record time sheets and project tasks on a daily basis
**Required Skills and Experience**
- Exceptional time management, organizational, problem-solving, and analytical abilities.
- Meticulous attention to detail paired with strong written and verbal communication skills.
- Confident presenter with the ability to impart knowledge effectively.
- Strong interpersonal skills, fostering positive relationships with both internal and external stakeholders.
- A natural affinity for technology, coupled with the eagerness and capability to learn new software.
**IMPORTANT**: Please note that this role requires frequent travel both domestically and internationally.
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