Events Consultant

4 weeks ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: VIC- Melbourne CBD

**A career that gives you more**
Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper

**About the role &** **Key responsibilities include**:
NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres and 11 commercial buildings.

The Events Consultant will be accountable for the overall planning and delivering of events across all the major commercial buildings, this includes;
- Liaise with a wide range of external and internal customers to ensure that the selected venue is appropriate and fit for purpose
- Ensuring that event requirements such as technical set up and catering are organised with strict adherence to OH&S, RSA and other relevant regulatory and building requirements
- Work with the Guest Services Advisors (Events) team in our major buildings to ensure first class events acting as an escalation point where required.
- Develop and maintain internal relationships with stakeholders
- Drive best practice processes

This role will work closely with colleagues and guests to ensure they are delivering high quality experiences before, during and after events.

Whilst not a People Leader, the Events Consultant will have responsibility for overseeing the work of others and providing direction to the Guest Services Advisors (Events) in each commercial building. They will also work closely with the two Senior Hospitality Consultants (Melbourne and Sydney) to develop and deliver an approach to creating first-class events that is consistent, colleague-, guest
- and customer-centric and in line with our commitment for excellence.

**What you will bring**:

- Strong reception or hospitality / customer service background
- Minimum 3 years’ experience in a similar role
- Certificate III in Hospitality preferred
- Professional verbal and written communication skills
- Ability to multi-task
- Able to demonstrate a common-sense approach to problem solving
- Strategic thinking
- A commitment to customer and colleague service excellence
- Attention to detail
- Time management

If you have the skills and drive that we are looking for, we would love to hear from you.

By joining the team, you are committing to putting our customers’ needs first every time. You will be ambitious for growth; always curious and learning from colleagues. You will speak honestly, always valuing the time and opinion of others. You will own your work, doing what’s right, even when it’s hard.

**A diverse and inclusive workplace works better for everyone.**

At NAB, we are intent on building a culture we can all be proud of what we do. One based on trust and respect and where our differences are celebrated. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves.

**Join NAB**
If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

We support our colleagues to be their best by offering a wide range of educational, financial, lifestyle, health & wellbeing benefits

**_ **Please note unsolicited CVs from agencies will not be accepted**_

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