Operations Lead

7 months ago

Sydney, Australia Greener Full time

**Hey there**

We’re Greener, helping to solve the most pressing problem of our time.

Working with experts using the latest environmental and behavioural science, we provide greener simple solutions that are better for people, business and the planet.

We do this in two ways: there's Greener for Business, making it easy for businesses to take climate action, save money and build brand loyalty. And there's the Greener app, taking the guesswork out of living sustainably with carbon footprint tracking, personalised recommendations, and hundreds of Greener Partners that automatically turn purchases carbon neutral at no extra cost.

We’re excited to share that we’re backed by the biggest names in business and retail: Origin Energy, NAB, and the Australian Retailers Association. Together, we're working to bring about a world that helps end climate change.

To achieve this super-ambitious vision, we need to build a world-class team. So we’re super glad you’re here.

**What you'll do**:
We're looking for an Operations Lead to spearhead our Greener operations, ensuring all our processes are efficiently streamlined and automated so we can run faster to end climate change together.

You'll lead all of our projects, big and small, internally and externally, with our key partners, from planning to execution.

As we're a lean start-up team, you'll champion customer support, addressing any needs that arise, and drive improvements. We'd also love you to be our Greener Culture Ambassador, where you'll contribute to our culture, from onboarding to arranging our Greener team events.

**Your day-to-day may look a little like this**:
**Operations Management**:

- Drive scalable growth by refining our operational processes.
- Coordinate team collaborations to enhance productivity and innovation.
- Manage office operations and logistics, ensuring a smooth daily workflow.
- Oversee employee engagement, including team events and feedback mechanisms.

**Project Management**:

- Develop detailed project plans, aligning with Greener goals and partner requirements.
- Manage project budgets and resources efficiently.
- Identify and mitigate risks, ensuring project deliverables are met on time.

**Customer Support**:

- Oversee all customer support channels, ensuring timely and effective resolution of queries.
- Continuously evolve our support policies to meet customer needs better
- Regularly report on customer support performance metrics and SLAs

**You could be the one if **
- **You've excelled in Start-up Environments or similar before.** You're adaptable, comfortable with ambiguity, and can navigate a fast-evolving start-up landscape's unique challenges and opportunities. You're not just open to change; you embrace and drive it.
- **You have a track record of creating efficient, scalable operational frameworks.** You're adept at identifying bottlenecks and implementing innovative solutions that streamline workflows and enhance productivity.
- **Have experience managing multi-stakeholder projects**: You're seasoned in orchestrating projects that involve multiple teams and stakeholders. You excel in ensuring all parties are aligned and objectives are met within the constraints of time and resources.
- **You have a passion for Customer Experience**: You’re committed to enhancing customer interactions and continuously improving their journey and experience with the company. Ideally, you've worked in customer experience in some capacity throughout your career.
- **Possess strong problem-solving and analytical skills**: You get "stuff" done
- **Have Excellent Communication Abilities and Attention to Detail**: Not only that, you ensure communication is clear and effective across all levels of Greener.

**It's a bonus if you have**:

- Good comprehension of sustainability concepts for both consumers and businesses.
- Ability to work on a hybrid work model, predominantly based in our head office in Sydney

**What you'll get from us**:

- Flexible hours and hybrid working — work from home and our incredible offices in Sydney
- The opportunity to work within a bustling start-up hub and be surrounded by top innovators/entrepreneurs daily
- 1% of your time taken to support an environmental cause of your choice
- Competitive salary and meaningful equity in the company

  • Operational Lead

    7 months ago

    Sydney, Australia Goodall Brazier Full time

    Role - Operations Lead Location - Sydney, NSW and Manchester, UK Looking for a dynamic and experienced Operations Lead with a background in Project Management to lead and manage our Operations team in the delivery of projects. Join us in our commitment to delivering safe, timely, and budget-conscious solutions to our clients through our unique supply...

  • Operations Lead

    7 months ago

    Sydney, Australia Goodall Brazier Full time

    Looking for a dynamic and experienced Operations Lead to lead and manage our Operations team in the delivery of projects. Join us in our commitment to delivering safe, timely, and budget-conscious solutions to our clients through our unique supply chain. As the Operations Lead, you will play a crucial role in ensuring the successful delivery of projects for...

  • Operations Lead

    7 months ago

    Sydney, Australia Goodall Brazier Full time

    Looking for a dynamic and experienced Operations Lead to lead and manage our Operations team in the delivery of projects. Join us in our commitment to delivering safe, timely, and budget-conscious solutions to our clients through our unique supply chain. As the Operations Lead, you will play a crucial role in ensuring the successful delivery of projects for...

  • Operations Lead

    3 days ago

    Sydney, Australia Qantas Airways Limited Full time

    At Qantas Loyalty, our teams come together to create new and unique customer experiences - Challenge yourself and take the next step in your career - Full-time and permanent position based at our Head Office in Mascot Qantas Loyalty is a high performing business and has a history of launching exciting new brands and services that make a difference to its...

  • Operations Lead

    2 days ago

    Sydney, Australia ED - Group Support Functions Full time

    **About us**: Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...

  • Operations Lead

    7 months ago

    Sydney, Australia Mejuri Full time

    Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweler to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri...

  • Operations Lead

    7 months ago

    Sydney, Australia SafetyCulture Full time

    **Operations Lead**: - Sydney- Finance & Legal - Finance & Legal /- Full-time Permanent /- Hybrid- SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers...

  • Operations Lead

    7 months ago

    Sydney, Australia Interface Agency Full time

    Sydney CBD - Hybrid- 3-6 Month Contract (Daily Rate)- Join a For-Purpose, values-led organisation- About this role: - We are looking for a passionate Operations Lead to join a fantastic tech startup that is looking to make a difference in helping to end climate change. This will be an initial 3-6 month contract, working in a hybrid environment in Sydney's...

  • Operations Lead

    7 months ago

    Sydney, Australia Agoda Full time

    **About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

  • Operations Lead

    3 months ago

    Sydney, Australia Lendlease Full time

    Reporting to Head of Cloud & Infrastructure- Shape & design Lendlease Technology Operations roadmap- Hybrid work - 3 Days in Barangaroo per week At Lendlease we create award-winning urban precincts, new communities for older people and young families just starting out, retail precincts, and workplaces to the highest sustainability standards. We are also...

  • Operations Lead

    2 weeks ago

    Sydney, Australia Asahi Beverages Full time

    **Your Impact** An exciting opportunity for a Operations Lead has been made available in our Prospect facility. In this role you will be working with both internal and external stakeholders to execute the daily planned activities while driving the objective of being recognised by our customers as delivering excellence in service and creating value....

  • Design Operations Lead

    6 months ago

    Sydney, Australia Atlassian Full time

    Overview: Our Design Operations team is a multi-disciplinary team focused on ensuring more effective designers and a more efficient Design organization. We operationalize and improve design practices, systems, and tools that drive craft excellence and efficiency - at scale. **Responsibilities**: **As Design Operations Lead, you will**: **Lead as a...

  • HR Operations Lead

    7 months ago

    Sydney, Australia Merlin Entertainments Group Full time

    **HR Operations Lead** We are searching for an experienced HR Operations Lead at our Midway Attractions ANZ attraction. **Primary Duties and Responsibilities**: < > **Required Qualifications**: < > Full Time (35+ Hours)

  • Client Operations Lead

    7 months ago

    Sydney, Australia NCR Corporation Full time

    Client Operations Lead **About NCR** **VOYIX** NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global...

  • Digital Operations Lead

    2 weeks ago

    Sydney, Australia Interpro People Full time

    **Digital Operations Lead**: - Location: - Sydney- Discipline: - Project Services- Job type: - Contract/Temporary- Contact name: - Cheryl Harvey- Job ref: - 681483- Published: - about 4 hours agoOur NSW State Government client is looking for a Digital Operations Lead to coordinate and lead the Incident management and production support activities relating...

  • Customer Operations Lead

    2 days ago

    Sydney, Australia Amazon Corporate Services Pty Full time

    4+ years of experience working in a program management capacity required - 2+ years of experience working in a data center operations environment English language proficiency is required (speaking, reading, and writing) Job summary This role is with our AWS Outposts Operations team - delivering a new way for Infrastructure to be delivered to our customers....

  • Operations and Technical Lead

    1 week ago

    Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

    Operations and Technical LeadWe are looking for an experienced Operations and Technical Lead to join our team at Amazon Web Services (AWS). As an Operations and Technical Lead, you will be responsible for the day-to-day management of our team of support engineers and the development of technical strategies to improve operational processes and...

  • Operations Lead

    5 days ago

    Sydney, Australia TPG Telecom Full time

    We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a...

  • Operational Transformation Lead

    7 months ago

    Sydney, Australia CMC Markets Full time

    CMC Markets is a global leader in CFD trading and share investing. Our vision is to provide the ultimate online trading experience so everyone can achieve their financial potential. Since our launch in London in 1989, we’ve expanded globally with offices across Europe and Asia Pacific. Over 1.2 million clients make 67 million trades with us every year, and...

  • Product Operations Lead

    7 months ago

    Sydney, Australia HelloFresh Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...