Operations Lead

3 months ago

Sydney, Australia Lendlease Full time

Reporting to Head of Cloud & Infrastructure- Shape & design Lendlease Technology Operations roadmap- Hybrid work - 3 Days in Barangaroo per week

At Lendlease we create award-winning urban precincts, new communities for older people and young families just starting out, retail precincts, and workplaces to the highest sustainability standards. We are also privileged to create essential civic and social infrastructure including state-of-the-art hospitals, universities and stadiums around the world.

Are you ready to take charge of our technology operations? We’re looking for an Operations Lead to oversee the daily operations of our technology, including Cloud, Infrastructure, Network, Storage, and Backups. In this role, you’ll ensure our IT Infrastructure is managed effectively and efficiently, working closely with technology domain owners and managed service providers to deliver a reliable and continuously improving service.

Key Responsibilities- Ensure smooth operation of technology services and improve IT operations with domain owners and service providers.- Quickly resolve IT incidents and manage critical service impacts.- Maintain security and compliance in technology operations.- Identify and mitigate risks to ensure system stability.- Optimise system performance through continuous monitoring.- Implement and monitor financial operations practices.- Coordinate with vendors to ensure reliable IT services.- Oversee managed service provider performance and compliance.- Ensure compliance through regular audits and corrective actions.- Work closely with domain owners to meet operational needs.- Provide regular updates and detailed reports on IT infrastructure services.- Define and track relevant metrics for service health and compliance.- Manage problem resolution and root cause analysis.- Develop and implement IT policies and procedures for efficiency

You will:
- Hold a Bachelor’s degree in Information Technology, Computer Science, or a related field.-
- Have a demonstrated track record in IT Operations-
- Have strong technical expertise in IT infrastructure-
- Be able to demonstrate excellent problem-solving skills-
- Have a deep understanding of compliance and security standards as it relates to IT Operations-
- Be an effective communicator, able to influence & engage stakeholders At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.

Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.

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