Reservations Sales Supervisor

4 weeks ago

Melbourne Airport, Australia AccorHotel Full time

**Company Description** Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
**Job Description** About you**:

- You are a professional and talented individual who is looking for the next step in their career and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
- Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.
- You are confident about your technical knowledge of hotel booking systems, including Opera.

**What you will be doing**:

- Assist Reservations Sales Manager in the supervision of the Reservations Team.
- Optimise Hotel occupancy, average rate and yield.
- Convert all Reservation enquiries into bookings.
- Take responsibility to attain the highest possible occupancy and average rate.

**Additional Information** Our Hotel - **The **Novotel & ibis styles Melbourne Airport **is** **a new dual-branded, 464-room hotel opening on 1 July 2024.

The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, will be located just steps away from Terminal 4, Melbourne Airport. Guests will enjoy access to a fitness centre, conference rooms, pool, co working space and a number of food & beverage venues which form the hub of the mixed-use precinct.

This will be a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.

**What is in it for you?**
- Work Your Way - Flexibility to ensure a work life balance
- Car Parking.
- Learning programs through our “Learn your Way” platform, ongoing training and development opportunities (self-pace, virtual webinars, face to face).
- ALLHeartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program.

**Our commitment to Diversity & Inclusion**
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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