Business Payment Specialist Sydney

3 months ago


Sydney, Australia Commonwealth Bank Full time

**Your Business**

Business Payment Solutions (BPS) supports the Transaction Banking needs of the Commonwealth Bank of Australia’s Business Banking customers.

**Your Team**

The Business Payment Solutions Team plays a critical role in ensuring the financial wellbeing of business customers within the Business Banking Services Industry.

**Your Impact & Contribution**

As a Business Payment Specialist, you will be a brand ambassador for CommBank and will help find opportunities for CommBank to help Australian businesses grow. You’ll use insights and deep CommBank product knowledge to educate and support merchants, understanding how our ecosystem of products can fit different types of businesses. You will work with CommBank merchants of all sizes.

Our team are based in Sydney only (South Eveleigh), but we do support workplace flexibility with options to work from home after you have completed training and initial probation.

**Responsibilities**
- Prioritise your pipeline daily for maximum efficiency.
- Understand complex requirements and help create custom solutions.
- Maintain current knowledge of the CommBank product ecosystem and how this may help customers to further grow their businesses.
- Create a great first impression for prospective CommBank merchants by using storytelling, case studies and other materials to inspire them about how CommBank could benefit their businesses.
- Develop commercially sound business cases across a wide variety of use-cases as well as target industries.
- Keep up to date with the latest business, industry and product trends.
- Maintain current understanding of sales processes.
- Maintain accurate sales and service data and documentation using business tools.

**What we are looking for**
- **Essential**:Previous customer service experience and exceptional customer service skills.
- **Desirable**:Finance experience or an interest in banking.
- **Desirable**:Previous sales or technical helpdesk experience.
- **Essential**:Someone who thrives in a busy environment.
- **Essential**:The ability to build and maintain customer relationships.
- **Essential**:The ability to master different technologies and multitask.
- **Essential**:The ability to handle customer complaints in a professional and efficient manner. Having a resilient nature is essential in this role.
- **Essential**:Someone with a strong risk mindset.
- **Essential**:Someone who is proactive in their development and the development of their colleagues.

**Roster**

Our customers are at the centre of everything we do. To be there for them every step of the way we'll need you to commit to a rotating roster which operates between the hours of:

- Monday - Friday.
- 8:00am - 8:00pm.
- Initial 4 weeks classroom training in South Eveleigh.
- 3-month period working from office. Options to work from home after 3 months provided all performance expectations are met.
- **Start date of Monday 13 January 2025**

**Where will you go?**

This role is something you can really sink your teeth into, and most people stay in the role for more than 18 months. If you live the values and demonstrate the people capabilities, we can offer great opportunities.

Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key. Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 08/11/2024



  • Sydney, Australia Commonwealth Bank of Australia Full time

    Business Payment Specialist Sydney **Your Business** Business Payment Solutions (BPS) supports the Transaction Banking needs of the Commonwealth Bank of Australia's Business Banking customers. **Your Team** The Business Payment Solutions Team plays a critical role in ensuring the financial wellbeing of business customers within the Business Banking...


  • North Sydney, Australia Shift Full time

    **Company Description**: At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on...


  • North Sydney, Australia Shift Full time

    **Company Description**: At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on...

  • Billing Specialist

    18 minutes ago


    Sydney, Australia Adevinta Group Full time

    Gumtree Australia Australia Sydney, Australia Media Production / Finance Strategy & Legal / Accounting/Auditing Full-time **Job Description**: **Qualifications**: Additional Information Company Description **About the role**: As part of our growth journey, we are looking for a talented Billing Specialist - Payments & Credits to join our Billing &...


  • Sydney, Australia Business Sweden Full time

    **Do you want to provide administrative support to a company that aims strengthen trade relationships between Sweden and Australia? Business Sweden are now looking to hire a Business Incubation and Operation Specialist in Sydney.** Business Sweden is jointly owned by the Swedish state and the Swedish private sector. Business Sweden has a unique mandate to...


  • Sydney, New South Wales, Australia ABB Technologies Full time

    Payment Solutions ExpertWe are seeking a seasoned Paid Systems Specialist to join our team at ABB Technologies in Sydney. This role involves analyzing and developing payment solutions for our clients.About the RoleThis is a permanent position, open to Australian PR holders only. The ideal candidate will have at least 8 years of experience in business...


  • Sydney, New South Wales, Australia Westpac Full time

    This is a unique opportunity to join Westpac as a Business Intelligence Specialist, Payments Transformation. You will play a pivotal role in delivering high-impact analytics and insights to support payments transformation and innovation initiatives within the bank.As a Senior Analyst with our team, you will work on key projects such as implementing...


  • Sydney, Australia Commonwealth Bank Full time

    **Your Business** Business Payment Solutions (BPS) supports the Transaction Banking needs of the Commonwealth Bank of Australia’s Business Banking customers. **Your Team** The Health Centre of Excellence plays a critical role in ensuring the financial wellbeing of business customers within the Health Industry. The Health team are responsible for the...

  • Payments Processing

    6 days ago


    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Ancillary Areas- Contract or Temporary**Our client is a specialist debt markets trustee services firm, seeking to hire a Payments Operations contractor, for an initial 3m contract duration.** **Position Overview**: We are on the lookout for an Operations Specialist on a 3-month fixed-term contract. The Operations Specialist is responsible for the...

  • Payments Specialist

    7 months ago


    Sydney, Australia UBS Full time

    Australia - Operations - Group Functions **Job Reference #** - 291524BR **City** - Sydney **Job Type** - Full Time **Your role** - Would you like to help us enhance our client experience, now and for the future? Are you client orientated with high risk awareness? - To promote efficiency and independence in our front to back process flows by focusing on...


  • Sydney, Australia Reserve Bank of Australia Full time

    Economists to undertake research on the Australian payments system and assess the case for and impact of regulatory initiatives.- Regulators and those with financial sector supervisory experience to oversee the operation of clearing and settlement facilities and payments systems, and help develop and implement regulations that support the Bank’s payments...


  • Sydney, Australia Worldline Full time

    **The Opportunity** The Customer Support Specialist to Payment Methods will be responsible for Customer store change requests and new store activations for the Axis platform. Most of the customer base of Axis is in Europe, hence you will be working with a variety of customers (tickets) on a daily basis. Apart from Axis, the team also supports other managed...

  • Payments Manager

    6 days ago


    Sydney, Australia Anton Murray Consulting Full time

    Sydney- Ancillary Areas- PermanentOur client is looking for a customer focused payments expert with a data driven approach for its Australian and New Zealand based business. - Be the digital payments local expert for the company in Australia and New Zealand covering market intelligence, customer experience, laws, regulations and standards. - Develop local...


  • Sydney, Australia Cotiviti Full time

    Overview: The Payment Integrity Specialist provides outsourced claims audit and recovery services to private health insurer clients using HIBIS leakage detection software and provide expert feedback to improve Cotiviti Australia solutions. **Responsibilities**: - Deliver value to clients by using HIBIS to detect and recover claims leakage - Provide...


  • Sydney, Australia Reserve Bank of Australia Full time

    Impactful work on key projects relating to critical national payments infrastructure - Develop your career in a collaborative environment - Fixed-term 2-year salaried contract Do work that makes a difference The Reserve Bank of Australia is embarking on a Core Modernisation program which involves a major upgrade of core technology infrastructure. As part...

  • Team Leader, Payments

    2 months ago


    Sydney, Australia Rabobank Full time

    **About Us** Rabobank is the world’s leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do. **About the role**: Rabobank’s Operations...

  • Business Coordinator

    22 hours ago


    Sydney, Australia Australian Payments Plus Full time

    **The Game Changers**: At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First...


  • Sydney, Australia Fresha Full time

    **About** **Fresha** Fresha is the only subscription-free appointment booking software for beauty and wellness businesses. Available in ** 120+ countries worldwide**, used by **100,000+ businesses **and ** 450,000+ professionals worldwide**. Over **800 million appointments **have been booked through Fresha to date. Salon, barbershop and beauty...


  • Sydney, Australia News Corp Australia Full time

    We are looking for a Payments Operation Manager to establish and maintain payment vendor relationships while managing data reporting and analytics to drive payment strategy. This role will focus on helping our payments business scale with ease and confidence. You will be required to work with cross-divisional stakeholders: spanning technology, data, consumer...

  • Service Specialist

    3 months ago


    Sydney, Australia Drake Business Logistics Full time

    **Date Posted**: 10/01/2024 **Country**: Australia **State/Territory**: NSW **City/Suburb**: Sydney **Work Type**: Full time **Jobs Descriptions** **Company**: Drake Business Logistics **Location**: Sydney CBD, Australia **Company Description**: Drake Business Logistics is a prominent company specialising in technology services, integrated office...