Sales Administrator

**About the Company**

For over 40 years, Rylock has manufactured high performance, aluminium windows and doors for Australian conditions. We design our products in-house and utilise quality materials and technical expertise to ensure every item that leaves our factory is of the highest standard. We invest in our team and pride ourselves on being market leaders in both product and customer service.

**About the Role**

This is a newly created permanent Full-time role where you will be the face of Rylock as the primary position for incoming consumer leads and the keystone of our Showroom. You will be required to service incoming leads and offer a personalised solution to their residential vision, whether that be a simple renovation or building their dream home. The role is strongly weighted towards assisting clients within their sales journey, from start to finish. The role works closely with the Sales Manager to ensure that the showroom runs smoothly so you need to be highly organised and able to follow instructions while using your initiative to help improve the overall processes. Please note, this role requires 5 days per week attendance, including Saturdays.

**Key Responsibilities will include**:

- Showroom assistance, product presentation and demonstration to incoming Customers
- Effectively create quotes and present to prospective customers
- Maintain adequate systems/records to enable efficient follow-up of all quotes
- Sales order recording, reporting, and process administration
- Showroom maintenance, ordering office supplies, refill marketing collateral as required etc
- All further Office Administrative Duties as delegated by the Sales Manager from time to time
- Achieve a modest Sales Budget
- Supporting Authorised RylockCare Installers including processing all quotes/sale for these accounts
- Completing Weekly Sales Reporting and Regular Communication with the Sales Manager
- Attendance at Regular Meetings and providing Constructive Input and Ideas
- Performance Reporting, Communication and Feedback
- Assisting the Sale Consultants in their duties from time to time, as instructed by the Sales Manager
- Saturday work is required for this role

You should be a motivated and positive individual with an aptitude for understanding technical products. You will be a high achieving and driven person, a team player who can adapt to your environment. You’ll have excellent administration skills, be a “people person” who isn’t afraid to pick up the phone, approach customers and go the extra mile to provide great customer service. You want to work for a company that values their employees and rewards them for the efforts they put in. You want a friendly and supportive work environment with room for career progression.

**Skills and Experience required**:

- Strong Administration skills with a high level of attention to detail
- Highly organised with great people skills
- Not afraid to answer calls, approach customers and go the extra mile to get the job done
- Possess excellent technical aptitude
- Able to make decisions from an objective perspective
- Be a dependable individual and a team player, able to follow instructions
- Proficient with MS Office Suite, especially Word, Excel and Outlook
- Minimum 2 years’ experience in a similar role is preferred

**Applications Close: 11/2/24**

**Job Types**: Full-time, Permanent

**Salary**: $90,000.00 - $100,000.00 per year

Schedule:

- Every weekend

Work Location: In person