Administration Manager

2 weeks ago

Melbourne, Australia Northpark Private Hospital Full time

Administration Manager

**Location** - Bundoora, Vic
- _Advance your career by leading the comprehensive Administration functions across two hospitals (patient booking, admission, discharge, billing and collections)_
- _Lead and build a high-performing team of customer-focused professionals_
- _Join Australia’s only national private hospital operation and healthcare provider_
- _Full time role (part time may be considered)_
- Are you looking for a rewarding career and the opportunity to lead a team of highly skilled administration professionals to deliver exceptional customer service across our hospitals? As the Administration Manager you will lead a front office team consisting of Reception, Short stay, Billings and Bookings staff as well as Ward Clerks, amounting to a team of approximately 30 people. You will provide outstanding support to the patient services, our doctors and reception teams across our two hospitals to ensure delivery of exceptional customer service for patients, staff and doctors._

**As the Administration Manager, your responsibilities will include**:

- Leading the day to day efficient hospital administration workflow processes in line with best practices in patient booking, admission, discharge, billing and collections, meeting KPI and financial targets.
- Creating and maintaining a high-performing Administration Department that delivers results and ensures success by visibly leading a values and safety-led workplace culture. Provide coaching, development and performance management. Deliver the daily management of workforce planning.
- Supporting VMO partners by building and maintaining positive working relationships ensuring that they adopt the hospital’s administration processes and ways of working.
- Maximising efficiencies with management of resources, proactively identifying and implementing performance improvements that leverage data.
- 3+ years' experience working within private health care with managerial responsibilities of a large team (multi-site management preferred)
- TAFE/ Certificate - Diploma level qualification in Front-line Management, Business Management or related discipline (or working towards same)
- Demonstrated people leadership and supervisory skills (Lead from the front)
- Established planning and organizational skills; ability to implement process improvement
- Knowledge of patient administration admission systems
- Knowledge of health fund / DVA / third party / workers compensation contracts
- Efficient and effective rostering (incl. 24/7)
- Well-developed problem solving and conflict resolution skills
- Self-directed and motivated with the ability to effectively plan and prioritise
- Previous experience with WebPAS
- Experience in managing/undertaking switchboard functions
- Well-developed professional communication skills (written and spoken)
- Working with Children check

**About us**:
Northpark Private Hospital is undergoing a significant renovation and will provide 73 Mental Health beds, inclusive of Early Parenting and Baby sleep settling beds, to the local community. In addition, we have recently celebrated the 30th anniversary of our Maternity Unit which has 12 Post Natal beds and 3 birthing suites, as well as operating a 20-bed Surgical inpatient ward and 4 Operating Theatres. Also onsite are the Plenty Road Consulting suites and our Level 1 suites located within the hospital itself. Both have a mix of sessional and permanently leased suites - 31 in total.

Nearby LaTrobe Private, which is co-located with La Trobe University, has recently undergone a significant redevelopment and successfully opened its doors to our community on 5 February this year. La Trobe boasts 4 new Operating theatres, a 34 bed inpatient ward and a total of 23 Consulting Suites. Imaging and pathology are also onsite and a new Café is coming soon

**Why Healthscope?**

When you join Healthscope, you become part of our **Community of Care**. Our people are at the heart of our organisation - no matter the role, every day **our people make a difference** to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

**You’ll also benefit from**:

- Flexibility to work across one or multiple hospitals across our network.
- Discounted health insurance (non-casuals only)
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with **talented, passionate and caring** people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

**_Come and be the difference in our patient's lives_**.**

**Applications close**: 28th May 2024

  • Administration Manager

    7 days ago

    Melbourne, Australia Gough Recruitment Full time

    Salary Circa $90K - 12 Month Contract - Top-tier Shopping Centre **The Client**: Work with a market-leading retail landlord, working at one of their key premium assets in Melbourne's West. You will head up the Administrative Team at this high-profile and extremely exciting Shopping Centre. **The Opportunity**: **This is a 12-month contract** You will be...

  • Administration Manager

    7 days ago

    Melbourne, Australia Ramsay Health Care Full time

    Full-Time_ We are seeking an** experienced administrative professional** to lead our **Front Office and Consulting Suite** team at **Ramsay Clinic Albert Road** in central Melbourne. **About the Role** In this role you will provide leadership and direction to all administrative functions in our hospital Front Office and Consulting Suites ensuring...

  • Administration Manager

    3 days ago

    Melbourne, Australia Stockland Full time

    We are looking for an Administration Manager to join the Stockland Commercial Property team, within the Workplace & Logistics team, located in Melbourne. A fantastic opportunity and a great stepping stone if you’re looking to progress your career in the property industry.  The Opportunity  This fast-paced, permanent, full time role will see you...

  • Administration Manager

    2 days ago

    Melbourne, Australia Stockland Full time

    We are looking for an Administration Manager to join the Stockland Commercial Property team, within the Workplace & Logistics team, located in Melbourne.   A fantastic opportunity and a great stepping stone if you’re looking to progress your career in the property industry.  The Opportunity  This fast-paced, permanent, full time role will see...

  • Administration Manager

    4 weeks ago

    Melbourne, Australia Robert Half Full time

    Supervision of claims process. Update company policies and procedures. Produce monthly statistics and repots for GTOs. Manage key company contracts. **The Company** Our client is a growing, dynamic company experiencing rapid expansion and is seeking an Administration Manager to join the Melbourne team. This is an excellent opportunity for a self-starter to...

  • Administration Manager

    4 weeks ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Accounting, Administration/Secretarial, Health and Allied Health, Human Resources, Occupational Health and Safety, Projects Reference: 50075 Western Health is seeking an experienced Administration Manager to join...

  • Administration Manager

    7 days ago

    Melbourne, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...

  • Patient Administration Manager

    4 weeks ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Medical and Nursing Reference: 50938 The Patient Administration Manager is responsible for the effective management of the Patient Administration team which consists of the following functions: - Scheduling (both...

  • Admin Assistant

    4 weeks ago

    Melbourne, Australia Administration & Office Support | Administrative Assistants Full time

    Are you a detail-oriented and organized individual looking for an exciting opportunity to contribute to the efficient operation of the Procurement and Supply Department? If so, we invite you to join our dynamic team as an Administrative Assistant. The procurement and Supply Department plays a vital role in ensuring that the organization has the necessary...

  • Administration Manager

    3 days ago

    Greater Melbourne VIC, Australia Stockland Full time

    We are looking for an Administration Manager to join the Stockland Commercial Property team, within the Workplace & Logistics team, located in Melbourne. A fantastic opportunity and a great stepping stone if you’re looking to progress your career in the property industry. **The Opportunity** This fast-paced, permanent, full time role will see you provide...

  • IT Business Management Administrator

    4 weeks ago

    Melbourne, Australia Talent International Full time

    The Client & Role: We’re currently working with an Australian investment firm who due to the high number of new service providers are looking to bring on an IT Business Management Administrator for an initial 12-month contract term. You will be assisting the IT Business Manager and IT Vendor Manager to ensure accurate and timely processing of contracts,...

  • Fund Administration Manager

    7 days ago

    Melbourne, Australia Kaizen Recruitment Full time

    Reputed and growing property fund manager - Opportunity for career growth - Dynamic, fast paced organisation Our client is an Australian fund manager who has been undergoing a large growth phase. This is a newly created position, for a dynamic Fund Administration Manager to take the next step in their career with a well-established, supportive, and high...

  • Commercial Property Manager Administrator

    4 weeks ago

    Melbourne, Australia W Talent Full time

    REAL ESTATE & PROPERTY ADMIN / OFFICE SUPPORT MELBOURNE PERMANENT / FULL TIME **_21/2/2023 _** Our client is a recognized and leading Commercial Real Estate Agency in Melbourne. Due to growth, they are seeking an Administration guru to join their team in their Hawthorn office. This is an opportunity to cement your experience within Commercial Property and...

  • Specialist Consulting Administration Manager

    5 days ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 61305 **About Monash Health** **About the...

  • Administrator

    4 weeks ago

    Melbourne, Australia Aptus Personnel Pty Ltd Full time

    **Expression of interest - Temporary and Permanent Administrators** Are you an experienced administrator seeking your next opportunity? We are seeking administrative support staff who are looking for both temporary and permanent career opportunities across Melbourne. **Responsibilities**: Applicants should have experience in supporting a business with day...

  • Administrator

    4 weeks ago

    Melbourne, Australia PRA Full time

    A very exciting role for someone to join a progressive company working alongside their Operations Manager. Their office is growing and are looking for someone with energy and enthusiasm to join to support in an administration capacity, to contribute to their excellent reputation for delivery. **About the role**: We are looking for a person to help with the...

  • Business Support

    4 weeks ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Health and Allied Health Reference: 50846 We are seeking a passionate and energetic leader in the role of Business Support and Administrative Manager, within the Division of Perioperative...

  • Portfolio Administration Manager

    4 weeks ago

    Melbourne, Australia Mirvac Full time

    Mirvac’s people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are: 1 in AFR BOSS’ Best Places to Work in Property, Construction & Transport 2022. 1 Company Globally for Gender Equality in Equileap's...

  • Administrator

    4 weeks ago

    Melbourne, Australia John Holland Full time

    Melbourne, VIC, AU, 3003**About CPBJH JV**: CPBJH JV brings together two of Australia's leading construction partners, CPB Contractors and John Holland, with unparalleled expertise in large-scale and complex project management, civil construction, traffic management and tunnelling. The West Gate Tunnel is a partnership between the Victorian Government and...

  • Portfolio Administration Manager

    4 weeks ago

    Melbourne, Australia Mirvac Full time

    Mirvac’s people are our most valuable asset. We are proud to have built a culture of inclusivity, innovation and collaboration, becoming a place where people genuinely want to work. Two recent accolades to reflect this are: #1 in AFR BOSS’ Best Places to Work in Property, Construction & Transport 2022. #1 Company Globally for Gender Equality in...