Indigenous Accounts Manager

2 months ago

Adelaide, Australia Workskil Australia LTD Full time

Aboriginal and Torres Strait Islander Identified Position
- Full time, permanent role.
- Based in the metropolitan Adelaide area, base site is negotiable.
- Must be able to travel around the metropolitan region.

**What's on offer?**
- A Wellbeing Day every fortnight (9-Day Fortnight)
- Salary Packaging benefits
- Comprehensive onboarding
- Cultural Leave
- Access to Flexible Working Arrangements
- Personal development
- Positive team environment
- Coaching and Mentoring

**About the Role**

The role of the Indigenous Accounts Manager is to facilitate and support Aboriginal and Torres Strait Islander people to gain meaningful and sustainable employment. In this role you will work with employers across South Australia, in both metropolitan and regional areas, to secure opportunities through your marketing and business development efforts and support jobseekers into paid employment. You will also lead and support important projects and pre employment programs and work closely with employers to develop those and assist in building the skills and confidence of customers.. You will work with other teams at Workskil Australia, including our site staff and employer engagement teams to directly benefit our customers. You will support employers establish and develop culturally safe workplaces and their own cultural competency.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About You**

To be successful in the role you will be able to show the following:

- An understanding of the impacts of intergenerational trauma and the affects this has on Aboriginal and Torres Strait Islander persons and their families.
- Able to work sensitively and effectively with Aboriginal and Torres Strait Islander communities, while respecting traditional culture and values
- A strong passion and drive for helping people find employment.
- Collaborative interpersonal skills and the ability to develop positive relationships.
- Ability to have a yarn with customers to assess, match and refer to appropriate job opportunities and talk them up directly to employers.
- Ability to work hard and achieve your targets to work to clearly defined KPIs.
- Able to use a computer (Word, Outlook, Excel) and have a good typing speed.
- Able to show strong administration skills and experience with data entry.
- Understands the importance for attention to detail and able to work under pressure.
- Current “C” Class Driver’s Licence valid in South Australia.
- ** Highly regarded**: Previous experience in the employment services, customer service, retail, hospitality, call centre industry or similar.

**About Us**

For over 40 years Workskil Australia has been a national not-for-profit and charitable organisation dedicated to supporting Australians find jobs whilst also supporting our wider communities towards positive family and social outcomes. We are focused on delivering culturally appropriate and holistic support services to Aboriginal and Torres Strait Islander families. Our values remain at the heart of everything we do, and we strive to conduct our business with the highest degree of care, integrity, respect, honesty, and service. We believe that the care, respect, and high level of service we give to all our customers is our key point of difference.

In alignment with our values, we adopt a holistic model to provide a range of employment, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia, and Victoria.

We work hard every day to:

- Work with our customers to help them secure meaningful long-term job opportunities.
- Meet the labour needs of businesses and industry by providing quality recruitment services at no cost.
- Provide specialist employment and community services to people seeking work and who may be living with an injury or disability, including mental ill-health.
- Provide a dedicated culturally safe specialist employment and community program for our Aboriginal and Torres Strait Islander customers.
- Deliver work experience projects for adults and Youth to the community.
- Assist businesses to diversify their workforce.

We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.

**About your Application**

This is an Identified/ Targeted position - this role requires an understanding of the issues affecting Aboriginal and Torres Strait Islander peoples, and an ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people. We welcome applicants from culturally and linguistically diverse backgrounds and applicants who have a disability.

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