Principal Home Lending Officer

3 weeks ago

Adelaide Region SA, Australia Indigenous Business Australia Full time

**Title**:Principal Home Lending Officer **Position no**:4017

**Level**:IBA Level 4 ($85,980 - $91,171) **Last updated**:May 2023

**Location**:Adelaide, Perth, Alice Springs, Broome or Darwin **Term**:Ongoing

**Program**:Housing Solutions

**Section**:Network

**Context**:
Indigenous Business Australia, partners and invests with Aboriginal and Torres Strait Islander people
who want to own their future. We go further than provide money; we invest in people, places and ideas
that are ready. We help make them real. We’re deeply invested in the financial success and economic
independence of Indigenous Australians. It’s why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take
up investment opportunities, create business enterprises that provide additional employment
by building mutually respectful and productive partnerships with Indigenous Australians, government,
non-government and private sector organisations.

Our staff are invested, informed, responsive, respectful and connected.

The Homes program assists Aboriginal and Torres Strait Islander peoples to participate in home
ownership through its Indigenous Home Ownership Program (_Program_). The Program provides a range
of housing loans and related assistance measures including lending in remote Indigenous locations
through IBA’s national network of 12 offices located in major cities and regional towns across Australia._ _

**Role**:
A Principal Home Lending Officer works in a small team in an IBA office located in a capital city or
regional centre. Principal Home Lending Officers interact regularly with IBA’s Aboriginal and Torres Strait
Islander housing loan applicants, existing borrowers and its external service providers.

The position reports to the Manager Home Lending or Manager Home Lending and Credit Assessment._ _

**Duties**:

- Undertaking client interviews.
- Analysis of customers’ borrowing capacity and housing requirements with a focus on

solution brokering.
- Assessing an applicant’s eligibility for an IBA housing loan.
- Preparing more complex loan submissions for approval.
- Managing loan administration and customer after care matters.
- Preparing loan correspondence and documentation.
- Undertaking a regular visitation program within the region (including remote communities) to

promote the program and interview potential clients or existing borrowers including, if
**iba** **.gov.au**
**1800 107 107
required, routine arrears.
- Actively participating in staff training and career development activities.
- Other duties as required.

**Required capabilities**
These are essential unless otherwise indicated.

Knowledge and experience
- Good knowledge of and recent experience in:

- Home or business lending (or other relevant experience)
- End-to-end loan assessment from initial enquiry through loan scenario development,
pre-approval and approval processes and settlement, and
- Loan arrears follow up.
- Experienced in undertaking promotional activities.

Skills and attributes
- Demonstrated ability to analyse a client’s eligibility for loan products and services and

develop well considered loan scenarios and submissions.
- Well-developed oral and written communication skills including supportive interaction with

borrowers through all stages of the lending process and loan aftercare.
- Demonstrated literacy, numeracy, accuracy and attention to detail.
- Ability to work effectively as a team member under limited supervision and manage the team

when necessary.
- Ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander

peoples in carrying out the duties of the position.
Prerequisite requirements
- Current driver’s licence.
- Willingness and ability to undertake customer visitation and promotional activities that may

involve absences of up to 5 consecutive nights.- About Us - Our Values
- About Us - Working at IBA
- About Us - News and Publications - Annual Reports

mail to: IBA Recruitment, PO Box 650, Fyshwick ACT 2609
- Application Coversheet
- Resume
- Maximum 800 words addressing the required capabilities

or sent directly to the enquiry officer will not be accepted.

Closing date: 25 June 2023

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