Store Consultant

6 months ago

Fortitude Valley, Australia National Storage Full time

**Exciting & Varied Role Consisting of Customer Service, Administration & Operational Tasks | No Two Days are the Same | Work a Hybrid Role in a niche industry.**

**Set Rotating Roster | No nights, Sundays or Public Holidays | Great Work/Life Balance | **Permanent Role with a Stable Industry Leader**

**ASX200 Listed Company | 650+ People | 230+ Centre Locations Across Australia & New Zealand**

**About Us**

Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 230+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

With a strong growth strategy in place we are seeking to attract and retain more great people to join our team. Due to our rapid growth, we now have a **Full Time Store Consultant **role on offer based at our **Fortitude Valley **centre.

This role would be suitable for someone who is a self starter, likes a challenge and open to learning, as we are wanting someone who will work in a Hybrid-style role where you will have exposure to all facets of our business including Wine Ark and RICO.

**The Role**:
Reporting into the Store Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The role itself is an exciting and varied role which includes customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.
- A day in the Life of a Store Consultant Consists Of: _
- Delivering the ultimate customer experience by supporting our customers in making the best storage choice for their needs.
- Assisting the Fortitude Valley centre achieve budget and KPI goals.
- Conduct centre tours and walk throughs which showcase our facilities.
- Focusing on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards.
- Maintain a safe and secure centre by wearing appropriate safety gear, safe use of equipment, and following workplace health and safety procedures.
- Complete arrears management steps to ensure accounts are kept up to date and offer solutions where feasible.
- Action general administration duties such as customer contracts, inventory, and insurance claims

**W**hat you will bring**:

- To be a successful Store Consultant at Fortitude Valley, ideally you will have:_
- Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
- A strong sales and customer service orientation.
- A passion for delivering exceptional results.
- You have a motivated, proactive, and positive attitude.
- Ability to work well in a team and autonomously.
- Willingness to learn and grow with the business.
- Strong administration skills.
- Forklift license desirable but not essential, as long as you’re open learning how to drive a forklift.
- Driver’s License and car (highly desirable).
- Impeccable attention to detail.
- ** The ability to work on a rotating roster, with every second Saturday from 9:00am-2:00pm**

**Benefits - Why Work with Us?**
- Our unique 24/7 Health & WellNS offering for you and your family.
- Enjoy a work/life balance with no hospitality hours, allowing for greater flexibility in your schedule.
- Permanent role within a successful and expanding business which employs great people.
- Structured four-week training and induction program to ensure your success.
- Competitive Salary.
- Access a range of National Storage Perks such as:

- Generous parental leave policy
- Health reimbursements ranging from gym memberships to health

insurance
- Unlimited retail discounts
- Referral incentives
- Opportunities to connect with our communities and charities.
- Work with an innovative commercial business that values teamwork, care & excellence

***

**Start your journey - APPLY NOW

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