El 2 - Director of Transition Service Delivery

2 months ago


Deakin, Australia Australian Government Department of Defence Full time

$125,622 - $150,785 (plus Super)
- Deakin - ACT

**The Role**
The role is the accountable lead for delivery of transition services to 7000-8000 ADF veterans transitioning from Defence annually. This includes taking on a strong leadership role to those who are the customer interface with veterans, management of contractor delivery, financial accountability for a substantial budget, and delivery of education and presentation material in a diverse array of forums.

The role will need to translate strategic direction into tactical level operations, function in a dynamic environment which often has political and media attention, and need to make decisions which will have impact across the whole of the Australian Defence Force.

**About our Team**
The Transition Service Delivery team is a team of approximately 130 ADF, APS and contractor personnel across 15 different locations around Australia. The Transition Service Delivery team is segmented into three main areas: Transition Support - East, Transition Support - West, and Transition Seminars and National Support Base. The Seminar team delivers transition education material to approx 10000 ADF members and families annually. The Transition Support teams take on a case management-like role in support of each veteran as they transition from the ADF.

Transition Service Delivery is nested within the Joint Transition Authority. The Joint Transition Authority is responsible for integrating, synchronising and assuring the Defence Transition System so it reflects best practice and effectively supports Defence members and their families as they transition out of the ADF. The enabling functions including governance, strategy, assurance, policy development, and plans are in separate directorates within the Joint Transition Authority.

Due to the leadership emphasis, APS HR and complaints management knowledge is an advantage.

There will be the requirement for occasional interstate travel.

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