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Receptionist & Administration Assistant

4 months ago

Doncaster, Australia Recruitment Alternative Full time

**Permanent role, 4 or 5 day working week on offer**:

- **Opportunity to be trained in the Allied Health Industry**:

- **Eastern suburbs of Melbourne**

**About the Role**:
Our client is a specialist family owned business, who has been providing dedicated care to their patients for over 30 years. They are committed to total hearing and communication management and providing their clients with a high level of professionalism and customer service.

We are now seeking a “Director of First Impressions”, who can be the face of their busy Audiology Practice. You will need to have excellent customer service skills, with the ability to deal with patients of all ages and cultures, including families and their children. Your role will see you undertaking a variety of duties, including answering calls and enquiries, greeting clients in a polite friendly manner, scheduling appointments, receipting and invoicing and general administrative tasks.
- **Please note; We are happy to look at someone who has experience or we are open to offering a Traineeship for a keen Junior (under 21) who is looking to work in Administration in the medical field.**

**What’s great about this role**:

- Permanent full time position with an option of a 4 or 5 day working week.
- Great working environment and culture with long term employees
- Small friendly team, offering a professional working environment
- Busy role, with a variety of duties

**Duties**:

- Meeting and greeting patients
- Answering incoming calls
- Scheduling and confirming appointments
- General administration support to clinicians
- Data entry of patient information
- Typing of correspondence
- Processing accounts, invoicing and receipting payments
- General office administration duties

**Skills and Experience**:

- Excellent computer skills with accurate typing of minimum 50 wpm
- Strong attention to detail, whilst prioritising and working to deadlines
- Ability to work in a fast paced environment
- Have an exceptional phone manner and sound written communication skills
- Exceptional communicator capable of engaging and building effective relationships with a diverse range of people.
- A willingness to learn with an adaptable and flexible approach
- "Can-Do" customer focused attitude.
- Ability to work autonomously as well as part of a team.
- Own transport would be preferable as the location could be difficult to get to via public transport
- Ability to work the occasional Saturday & late night Wednesday between a shared roster

**Job ID: LB11637/2.0