Receptionist/administration

5 months ago

Doncaster, Australia Alan Lennox Motors Full time

**Receptionist**

Alan Lennox Motors

Doncaster, Melbourne VIC

Receptionists (Administration & Office Support)

Full time
- Are you an experienced receptionist looking for an opportunity to play a key role in a small but professional team?
- Are you the type of person who loves connecting with people and shows initiative to deliver outstanding customer experiences?
- Do you see yourself as a master coordinator who thrives in highly active environments?

We currently have a full-time opportunity available for an experienced receptionist to join our Mercedes-Benz service and repair centre in Doncaster.

**The Role**

If you have experience in any of the following types of work, then we want to hear from you.
- Greeting customers with courtesy and professional enthusiasm and ensuring needs are attended to.
- Communicating with customers transparently on all facets of their ‘transaction’.
- Handling all incoming calls via our switchboard.
- Maintaining the professional image of a company by keeping the ‘front of house’ reception area and waiting rooms clean and welcoming at all times.
- Representing the professional image of a company that is aligned to a prestige brand like Mercedes-Benz.

**Necessary qualifications/experience**
- Impeccable presentation: a cheerful, warm and friendly disposition.
- A high level of attention to detail.
- Proven ability to work autonomously and effectively in periods of high demand.
- Exceptional communication skills and customer service skills.
- High levels of organisational skills are key to being successful in this role.
- Ability to build and maintain effective relationships with long term customers.
- Ability to build and maintain rapport with new customers.
- Ability to work well within a team and also take a leadership role when needed.
- An ability to use good judgement and adapt in a constantly changing environment.

**About us**

Alan Lennox Motors is the original independent Mercedes-Benz service and repair centre in Melbourne with over 45 years of experience based in Eastern Melbourne.

**Remuneration**

When benchmarked against industry standards, our employees are consistently paid above the average rate.

**Contact**

We look forward to hearing from you.

**Salary**: $55,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- DONCASTER, VIC 3108: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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