Junior Admin Assistant Customer Service
3 weeks ago
Just finished school? Looking for a full-time position in a friendly team? Perfect opportunity Close to city and public transport. Start in January 2023
Full-time | 9:00 am to 5:30 pm | Training provided
Mixed role | Reception | Scheduling | Support | Data Entry
Inner suburbs location | Close to public transport | Friendly team
Providing a broad range of IT solutions this Australian company works closely with small and medium businesses to ensure that their IT systems are productive, well maintained and secure.
They currently have a vacancy for a Junior Admin Assistant | Customer Service who will be responsible for reception, taking incoming calls, scheduling customer visits, stock management and customer follow ups. You will start in January.
You will be the first point of contact for new and existing customers, providing basic support and recommending solutions.
This position will suit someone who has a positive attitude and genuinely enjoys conversing with and helping others.
**You will be responsible for**:
Reception and incoming call management
Data entry and customer database management
Customer satisfaction follow up calls
Quote and invoice preparation and follow up
Stock management and dispatch
Basic support and suggesting solutions to customers
Sales support for engineers and technicians
Preparation of newsletter and other basic marketing tasks
**Ideally you will have/be**:
Positive attitude, enjoy interacting with people and providing solutions
Strong communication skills, both verbal and written
Work as part of a team and independently
Attention to detail with ability to multi-task
Relate to people on all levels
Genuine interest in apple Mac products
Tech savvy, with an interest in continued learning
Ability and willingness to suggest paid solutions
For a confidential discussion, please contact Andy Forbes on 0433 775 265.
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