Junior Admin Assistant Customer Service

3 weeks ago


Melbourne, Australia Radiant Recruitment Full time

Just finished school? Looking for a full-time position in a friendly team? Perfect opportunity Close to city and public transport. Start in January 2023

Full-time | 9:00 am to 5:30 pm | Training provided

Mixed role | Reception | Scheduling | Support | Data Entry

Inner suburbs location | Close to public transport | Friendly team

Providing a broad range of IT solutions this Australian company works closely with small and medium businesses to ensure that their IT systems are productive, well maintained and secure.

They currently have a vacancy for a Junior Admin Assistant | Customer Service who will be responsible for reception, taking incoming calls, scheduling customer visits, stock management and customer follow ups. You will start in January.

You will be the first point of contact for new and existing customers, providing basic support and recommending solutions.

This position will suit someone who has a positive attitude and genuinely enjoys conversing with and helping others.

**You will be responsible for**:
Reception and incoming call management

Data entry and customer database management

Customer satisfaction follow up calls

Quote and invoice preparation and follow up

Stock management and dispatch

Basic support and suggesting solutions to customers

Sales support for engineers and technicians

Preparation of newsletter and other basic marketing tasks

**Ideally you will have/be**:
Positive attitude, enjoy interacting with people and providing solutions

Strong communication skills, both verbal and written

Work as part of a team and independently

Attention to detail with ability to multi-task

Relate to people on all levels

Genuine interest in apple Mac products

Tech savvy, with an interest in continued learning

Ability and willingness to suggest paid solutions

For a confidential discussion, please contact Andy Forbes on 0433 775 265.



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