Customer Success Specialist

6 months ago

Melbourne, Australia Asahi Beverages Full time

**Join Our Team as a Customer Success Specialist at Asahi Lifestyle Beverages**

Are you a high-energy, results-driven individual with a passion for Sales? If so, THIS sales opportunity may be for you Asahi Beverages is seeking a dynamic Customer Success Specialist to join our Inside Sales team.

In this role, you will play a pivotal role in maintaining and growing brand distribution, selling in key initiatives whilst also partnering with our Field Sales team to provide a seamless customer experience to Asahi’s wide variety of partners.

Not only does Inside Sales have an upbeat team environment; you will be supported by the latest technology and be selling some of the BIGGEST beverages Brands in Australia which include Schweppes, Mountain Dew, Pepsi, Gatorade, Lipton and many more

**Key Responsibilities**:

- **Maintain and Grow Distribution**: Drive brand growth in our Inside Sales universe.
- **Execute monthly focus priorities & NPD Initiatives**: Promote new product development initiatives to your Inside Sales Universe and execute monthly channel priorities across the customer base.
- **Expand Customer Base**: Acquire new accounts and contribute to the growth of our existing account base.

**Your Impactful Contribution**:

- **Build Strong Customer Relationships**: Manage customer relationships through monthly Journey Plans.
- **Effective Call Management**: Understand customer needs, journey, size, and potential to effectively manage your call plan.
- **Achieve Sales Targets**: Meet individual and team sales and distribution targets.
- **Support Business Initiatives**: Contribute to change initiatives and continuous improvement efforts.
- **Utilise Sales Tools**: Use sales tools and techniques to increase sales capability.

**About You**:

- **Ambitious and Curious**: You are ambitious, curious, and seeking a rewarding career that challenges you.
- **Sales Experience**: You bring previous experience in an outbound sales role with a natural persuasiveness and selling ability.
- **Attention to Detail**: You have high attention to detail and accuracy with active listening skills.
- **Driven by Results**: You are driven by numbers and achieving results.
- **Exceptional Communication Skills**: Your telephone etiquette is second to none with exceptional customer interaction skills.
- **Adaptable and Positive**: You thrive in a fast-paced environment with a positive, can-do attitude.

**What We Offer**:

- **Exciting Team Environment**: Connect with your team on-site and stay hydrated with our extensive range of lifestyle beverages.
- **Access to NPD Launches**: Enjoy access to NPD launches, tastings, and other exciting events as part of the Asahi family.
- **Flexible Office Based Role**: Working and collaborating in the office with the team a minimum of 3 x days a week.

**Why Asahi?**

Asahi Beverages is a leading multi-beverage organisation with a rich and varied history. Our regional head office is based in Melbourne, with sales, manufacturing and distribution centres located across Australia and New Zealand. We produce and market some of Australia’s most iconic beverage brands, including Schweppes, Pepsi Max, Gatorade, Cool Ridge, Great Northern, Carlton Draught, Vodka Cruiser, Asahi Super Dry and Allpress coffee. We have a great track record of success, we work at pace, our teams are high-performing, and there’s always a lot going on. There are so many opportunities in our company for those ready to take them on

We’re proud of who we are, and humble in how we work - we believe in creating a culture of excellence, innovation, and diversity. We offer a range of benefits such as product discounts, flexible work arrangements, health and wellness programs, and learning & development opportunities. We are passionate about our commitment to the communities we serve and are clear on our role in enhancing environmental sustainability and social responsibility.

We are a Circle Back Initiative employer and commit to responding to all applicants.

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