Manager, L1 Risk

3 months ago

Sydney, Australia Commonwealth Bank of Australia Full time

Manager, L1 Risk

**Do work that matters**:
Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
- Change Management - active engagement in all RBS change management
- Diagnostic deep dives into the Product / Channel risk and control environments
- Reporting - targeted reporting and analysis
- Collaborating with Product / Channel and Service Operations co-located risk colleagues.
- Supporting the Wealth and Private business in managing their risk profiles.

**See yourself in our Team**:
The Wealth and Private (W&P) team resides within RBS. The purpose of the W&P business is to deliver propositions that help our High Net Worth and everyday Australian customers to grow, manage and protect their wealth.

**Your Impact**:
The role will provide dedicated support to the Wealth and Private (W&P) Domain. The W&P Domain is responsible for Private Banking and Advice, delivering on our partnership arrangements with AIA, Hollard and Colonial First State (CFS) as well as a guidance & investing proposition for everyday Australians.

As a member of our team you will be responsible for supporting the Retail Wealth team your responsibilities will include:

- Supporting the guidance and investing, and wealth partnerships business in the development of risk strategies, and procedures to ensure operation within risk appetite.
- Identifying, tracking, and monitoring of incidents/issues, their impacts and facilitating timely resolution.
- Liaising and collaborating with internal/external business stakeholders and partners to effectively review, monitor and manage the current and emerging risks of the portfolio.
- Protecting our customers by implementing initiatives which improve how risk decisions are made to promote the best customer outcome, including through the design and development of controls.
- Work with internal and external stakeholders to manage deliverables across multiple products.
- Triage Change initiatives and provide risk advisory.

**We're interested in hearing from people who have**:

- Substantive experience in the operational risk and compliance craft.
- Proven experience in change management and delivering change initiatives.
- The ability to provide pragmatic and practical solutions to complex problems.
- Strong reasoning ability and negotiation and influencing skills, across a range of stakeholder groups.
- Advanced written and verbal communication skills with sound business commercial aptitude and knowledge.
- The ability to navigate complexity and ambiguity, continuous learning and leading and building a positive workplace culture.
- A passion for delivering better customer outcomes, and comfortable working in a fast paced and changing environment.

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you're interested in.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 13/09/2024

Job ID REQ218295

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