Manager, Care Service Pathway

2 weeks ago

Adelaide, Australia Department of Human Services Full time

Job Reference:
- 2M3C6EE3- Eligibility:
- External Vacancy - Open to Everyone- Division:
- Community & Aboriginal Partnerships- Location:
- Level 9, Riverside Centre North Tce, Adelaide SA 5000- Salary Range:
- 119,317-123,822- Classification:
- ASO8- Engagement Type:
- Ongoing- Closing Date:
- 01 Mar 2024**Role Highlights**:

- Work in a modern and dynamic environment
- Develop and implement policies to shape our state
- Enhancing the social and community living skills of clients

**Role Details**: The Manager, Care Service Pathway (CSP) is a role within the Exceptional Needs Unit (ENU) and is accountable to the General Manager, ENU for:

- Leading the implementation of the CSP across South Australia and providing oversight and leadership of complex and high need clients within the CSP.
- Leading advocacy and knowledge of the CSP cohort and working with stakeholders to achieve collaborative outcomes, consistent with best practice.
- Developing and maintaining high level productive working relationships with community stakeholders, clients and their families.
- Leading the delivery of highly effective support, including awareness raising and capability building, to community, government and non-government service providers including specialist referral and intervention services.

Key outcomes and accountabilities:
1. Contribute to strategic discussion at Federal and State level regarding current and future policy direction for the CSP cohort in relation to chronic health conditions and complex needs.

2. Build, manage and maintain positive and collaborative working relationships with peak advisory bodies, community leaders and identified stakeholders with awareness of political, cultural and security sensitivities.

3. Provide direction, empower, motivate and develop team members encouraging positive and consistent messaging in order to achieve Departmental goals.

4. Lead the CSP team in clinical and policy implementation of the program.

5. Maintain awareness of relevant trends, issues and best practice within the State, nationally and internationally.

6. Monitor and report to a wide range of stakeholders on the CSP.

Note: Any other responsibilities in line with the classification level of the role as assigned by Line Manager and/or the Department. The responsibilities as specified above may be altered in accordance with the changing requirements of the role.

**Special Conditions**: National Police Check required.

Employment-related Screening Check required.

Some out of hours work may be required.

Some interstate and intrastate travel may be required.

Must hold a current Australian issued driver’s licence (equivalent to minimum class C).

Role Status: Ongoing.

A tertiary qualification and/or demonstrated significant high-level experience in the field of social sciences, health management or other relevant discipline in a complex environment with competing demands is desirable.

Attachments:
Role Description - Manager Care Service Pathway - ASO8.pdf

**About the Business**:
Community and Family Services supports vulnerable people and families to participate in social and economic life and build stronger communities. This division comprises three key areas:
**Safer Family Services (SFS) **provides a wide range of intensive family support services to children, young people and families experiencing a high risk of statutory intervention from the child protection or youth justice systems. Services also include family support, community development and parenting and youth programs.

The **Office for Women **works across government and the community towards achieving gender equity and positive change for women in South Australia by developing policy and advising on issues affecting women to improve their safety, wellbeing and economic security. The office also oversees the Women’s Information Service to support women over the phone, online and in person, as well as regional safety hubs across the state.

**Communities and Justice **works towards building community safety and wellbeing by providing support and services to children, young people and families in the youth justice system, building the capacity of communities through community development projects and working in partnership with the community services sector to respond to people with complex and exceptional needs.

**Contact Us**:
Enquiries to Dr Lauren Moulds

0466 801 011

**Diversity And Inclusion**:

- DHS is committed to making our services and workplaces safe and inclusive for all people and ensuring the full diversity of the communities we serve are represented in our workforce, including Aboriginal and Torres Strait Islander people, people with disability and/or neurodivergence, young people, older people, culturally and linguistically diverse people, LGBTIQA+ and gender diverse people._
- The South Australian public sector promotes diversity and flexible ways of working, including part time. Applicants are encouraged to discuss

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